“My friend and I enjoyed our clay and sip class. There were just a couple of things we wish had been a little clearer.
We wish we had known we had to bring our own wine, we thought it was supplied as part of the class cost, as it was advertised as a clay and sip class.
And the hostess was helpful when we needed but she could slow down during the introduction and instructions at the beginning.
My friend couldn’t understand most of what she said, because it was rushed through.
Otherwise we enjoyed the rest of the class.”
“It was fairly easy to organise a gift voucher, although I did order 2 as multiple vouchers was an option, but only 1 was issued so will now have to go back and repeat the process”
“It was easy to make a booking and to make payment. The effectiveness of the experience is dependent on how responsive the teachers/provider of the service are, which I had mixed experience with. Also the locations committed to in the booking should be validated by Class Bento so that once locked in and paid for, the provider cannot change this offering - or make it stated cleared up front that the location needs to be agreed.”
“We had a lovely afternoon at Paint Sip Sculpt at Artarmon for my daughter's Hen's party. Everyone really enjoyed themselves. We had plenty of time to finish our pieces under the expert guidance of our teacher, Manou. There was a good mix of instruction vs free time. It was agreat experience and everyone was able to go at their own pace. Manou was encouraging and patient with our younger guests.
Would love to see some add on options of colour for pieces before firing, and possibly some air con for those really hot days. Thank you!”
“The setting and environment was lovely, our teacher was friendly and helped us new beginners. However at the end we were asked to pay an additional $20 for each extra piece we made, considering we had already paid for the session and was not advised of this at the beginning? I could not tell my son he couldn’t take home his extra artwork and ended up paying an extra $60. That part I was disappointed in.”
“Cooper tried helping me with my voucher, which I couldn't find the code to. I've been waiting to book a class for a long time, as the class itself isn't always on, and the dates don't seem to be set on a rolling timeframe. The voucher was bought for me during Covid. Short story is, the voucher expired in December (it's now Feb). I finally did the class, but Class Bento didn't honour the voucher as it expired a mater of weeks ago. 3 years is a long time, granted, but Covid ate a chunk of that away. It was disappointing, for sure. Thanks again Copper for your help previous to this.”
