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Classic Firearms Reviews

3.9 Rating 1,186 Reviews
74 %
of reviewers recommend Classic Firearms
3.9
Based on 1,186 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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I bought an AR15 from Classic based on the description and photos. I paid the local dealer $20 and paid a healthy shipping fee. Filled out forms for 29 minutes. The rifle arrived and looked NOTHING like the photo. I contacted them and was told "Send it back if you don't like it" Really? A fully registered rifle that I can pay to ship back, after paying to ship it to me PLUS insurance? I have no patience for people that sell you one thing and send you something else. If you don't care what you get, then by all means pay your money and wait a month or more, if it arrives at all.
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Posted 3 years ago
Ordered a panzer arms m4 by my ffl. Months went by and it never came. Order was processed and learned from my gunshop that classic firearms had processed my order but had sold more than they actually had. Lucky to get my refund.
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Posted 3 years ago
Unlike others, i received my parts on time and to the correct address. However my classsic arms branded bolt and bolt carrier in 6.4grendel lasted about 100rds before the extractor sheared off. Emailed classic firearms and they basically said that since i didnt buy the warenty there was nothing they could do... This was hilarious to me, there is basically no warrenty on their parts unless you buy tue extended one lol. Just stay away, not worth the few bucks you'll save. Buy off optics plannet, jobob or somethimg. Just not cheaper than dirt, they're price gouging aholes.
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Posted 3 years ago
Ordered 1000 rounds of ammo. Bought “their” insurance. Ammo was poorly packaged. Arrive damaged and wet. Tried to get them to make good on it. They are keeping the insurance money and letting me fight it out with VISA. Buy from anybody other than Classic Firearms.
Classic Firearms 1 star review on 23rd July 2021
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Posted 3 years ago
ordered rock island shotgun 2 days later it was in my hands pleased with the product and service
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Posted 3 years ago
Ordered a magazine for a rifle. Was listed as new and I paid a price consistent with a new item. When it arrived, it was clearly not new. The package had been opened and the magazine was old and dirty. I wiped off a good bit of loose dirt and light surface rust when the magazine had just been delivered. Will not do business with this company again.
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Posted 3 years ago
I really wish I had seen these reviews prior to purchasing from this shady business. I purchased a case of 9mm wolf ammo for 565 after tax and shipping. They shipped fedex but i never received the ammo. I followed the fedex delivery on the app and the day it was supposed to be delivered which I believe was a sat, it never showed up. then it went to pending and then to next day. This went on for about 3 days. Then on Wed the fedex app said delivered but delivered the day prior which was Tuesday. Well, I have cameras and no one from fedex showed up at my door any one of the days. Yeah, I was confused as well. I called fedex and put a claim in and they wouldn't do anything since it said delivered. I then took it uo with classic firearms and they said they'd open an investigation with fedex and ultimately did nothing cause FedEx said they delivered. I also bought the shipping insurance. So then I disputed it with my bank and I have lost that as well since FedEx lied and said it was delivered. This seems to be a running thing with classic firearms. Stay far far away from them. I hope they go out of business, this company is garbage. They have zero customer service and just don't care.
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Posted 3 years ago
FedEx delivered to wrong address. Won't tell me where. FedEx and Classic Firearms refused to reimburse me over $500. MY FAULT?????
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Posted 3 years ago
Good quality the price Fast delivery
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Posted 3 years ago
I read many of the reviews indicating delays in shipping. I purchased a handgun and my FFL dealer had it in (3) three working days excluding the weekend. My first experience with the company and will do business again.
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Posted 3 years ago
I ordered my Panzer BP-12 and it was on it's way in 3 days! Was very impressed. Would recommend.
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Posted 3 years ago
I have bought 5 guns from this supplier in the past year once they had to cancel my order because it turned out they didn't have the gun I ordered they gave me a prompt refund I always received everything else with no problem covid slowed the process and they were recently moving to a new location but now they are in their new facility and with the covid issue easing up all is great I ordered a 9 mm carbine semi auto rifle and an extra 20 round magazine I got the magazine in 4days and the rifle in 6 and everything is of very good guality I see alot of negative reviews all I can say is outside of a wait of about 3weeks during the covid mess and their move to a new location it has all been fine I bought the first gun March of 20 5 day wait my most recent April 30 21 it took 6 days to arrive they've always been sguare with me and haven't cheated me out of one red cent and now shipping times are very short I will continue to order from this company
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Posted 3 years ago
If I could go less than 1 star I would. Customer service is poor I was hung up with out being rude they just don’t want to answer any questions on shipping that is the main problem they can’t seem to get a order out in a timely fashion so it makes me wonder if the order I made is even in there inventory. Do not purchase anything from the people they are a joke and are not a reputable company in my option from what I’ve dealt with them on.
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Posted 3 years ago
Ordered 1891 carcano carbine paid 30 bucks for hand pick, sent me one with 4 inch piece of stock missing next to bent bayonet, crack behind bolt, large deep gouged in stock. Very upset. David Brooks
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Posted 3 years ago
Today 23 April 2021... Classic Firearms has an IWI Tavor x95 on their daily deals for $2299.99.... The MSRP is $2049.00... No one actually charges the MSRP but to charge $250 over MSRP is criminal... These are some price gouging fools.
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Posted 3 years ago
4/9/21 recieved one if their many thousands of obnoxious sales texts saying ammo was in stock. Ordered the $600 pack they offered immediately. 4/19/21 after 10 days, finally recieve shipping label email. 4/19/21 hours later recieve refund notification with no explanation. 4/21/21 I sent email asking for some kind of explanation why the keep sending sales solicitations amd no thought to customers waiting or stock. 4/23/21 still no reply, no explanation and not one F given to customer...ex-customer that is. I was warned by almost every firesrm forum and review site to avoid Classic Firearms like it's the plague and I guess I should have listened.... Very unprofessional.
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Posted 3 years ago
ordered ammo 4/12/21 CF charged my card rite away still no ammo order # says shipped excepted delivery fed x 4/14/21 per cf e mail to me 4/14 is long gone & no ammo. mr Spanky
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Posted 3 years ago
Wow, to good to be true. I should of read the reviews. I ordered $200 of ammo that you guys said that you had in stock. Now I get an email saying that you are behind and be to patient. Well, I would say that's a bait-and-switch move. I see you are doing this to most of your customers and me by there reviews. Maybe the Feds should shut you guys for fraud and scamming people. Will be call my cc company tomorrow. No sweat off my back.
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Posted 3 years ago
Cant believe u shipped a carcano to me in this shape with me paying the upgrade . Wherever there is metal there is rust . the stock is also attrocious . Its a hunk of junk. Was going to order several but luckily i didnt . And after all the THOUSANDS ive spent with your company and u treat me like this by sending me a rusted firearm ? I wont even fire it . Thanks for nothing classic ..
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Posted 3 years ago
wish I had read the review before ordering. Almost two weeks now since order placed, still not shipped. Very slow.
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Posted 3 years ago
Classic Firearms is rated 3.9 based on 1,186 reviews