Classic Firearms Reviews

Name: Classic Firearms
Rating: 3.92

3.9 Rating 1,187 Reviews

74 %

of reviewers recommend Classic Firearms

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Metrics

3.9

Based on 1,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wish I had read the review before ordering. Almost two weeks now since order placed, still not shipped. Very slow.”

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Posted 3 years ago

“I ordered 2 firearms on Friday evening. They arrived at my preapproved FFL on Wednesday, less than 5 days later. Easy gun buying process, great selection, extremely fast delivery. I was concerned after reading other reviews, but they have definitely earned my business. Easy 5 star rating!”

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Posted 3 years ago

“My order took few days under review to be declined and no refund in sight..”

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Posted 3 years ago

“what a place to deal with 0 star to this website costumer service people”

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Posted 3 years ago

“Shouldn't take 13 days for something to ship with no update in sight.”

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Posted 3 years ago

“This is not a company to deal with unless you are desperate. I was charged $10 on a returned item that cost $50. The product being a 50 round drum magazine that would not cycle without jamming. So basically I was sold a defective item. I tried new and reload ammo with the same results. The woman on the phone tried to tell me I had to deal with the manufacturer. When I called her on it, she later came back and said I could return it for a refund. So this seller is going to profit off of defective/inferior items. I've never dealt with a company that keeps some of your money for a bad product. Don't buy from a seller that doesn't have a quick link to their return policy.”

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Posted 3 years ago

“poor communication 45 days + to get what I ordered, had to open dispute with bank because of lack of communication, and then when they countered the bank they gave false order shipping and delivery dates to try and turn the fault on me. Never again!!!”

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Posted 3 years ago

“After seeing these reviews just like you I wanted to test them out. I bought a $700 shotgun on Feb 18 2021. After placing my order I called about it. Nice lady I talked to said the reason for all the slow orders being filled is because they are moving I to a new facility. As I am one with patience I was looking forward to a long wait but low and behold I got my gun Mar 3 2021. Alot of these reviews are from people who order from Amazon and expect it the next day. I will most definitely buy another gun from CF.”

Classic Firearms 5 star review on 11th March 2021

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Posted 3 years ago

“Slow, Slow, (in 2020 anyway) but Legit, and safe. You will get your item, or your money back. So relax if you bought from them, and are now sweating it reading reviews.”

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Posted 3 years ago

“Terrible company, I'm tax exempt they dont want to deal with tax exempt folks, take weeks to respond to email, they are losers. I will never buy from them again, i will spend the rest of my life bad mouthing them.”

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Posted 3 years ago

“It is a terrible experience, I ordered a handgun from them, they got money from me immediately, but today is one month delay and customer service said they can return my money or I have to wait more and more. I’ll never buy something from them. Not recommended buy from them”

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Posted 3 years ago

“Worst customer service. Would never recommend this business. They blame fedex and weather and fedex has never gotten package. Do not buy from classic firearms.”

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Posted 3 years ago

“Ordered on the 16th of Feb. They have 1100 bucks worth of my money. No gun, no notice of shipping, no nothing, zero communication! This is the worst. They spend more time doing videos and promoting, than actually shipping product. DO NOT Do Business with them.”

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Posted 3 years ago

“It's been over a month. Can I please get my firearm? I don't even know whether to buy ammo, or sights, because I have no idea if I am even going to receive my gun. This is horrible.”

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Posted 3 years ago

“It has been three weeks since I ordered and paid for my firearm. It shouldn’t take 3 weeks to ship an instock firearm. I can’t even get them to return my emails or tell me when they will ship me my property.”

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Posted 3 years ago

“Never never shop online at this place they are very slow u will not get ur product on time .i ordered a fire arm its over a month and i still haven't received it . Also really bad customer service they lie tell u anything to get u off the phone and really don't care how u feel sad sad company WARNING DONT SHOP CLASSIC FIREARMS”

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Posted 3 years ago

“Have made to orders 2 days a part. My second order will be here on the 3rd. My first order is still waiting to be shipped it was ordered on the 17th and funds cleared on the 22nd. Apparently it's still in line.”

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Posted 3 years ago

“I ordered a firearm on January 21st, it’s now February 25th and it still hasn’t been picked. It shouldn’t take months to ship out an item you supposedly have in stock. They were real quick to charge me $1200. Very poor business and service.”

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Posted 3 years ago

“ordered two firearms on 02/04/2021. its 02/25/2021 and still no tracking number or firearms.do not answer emails.horrible.customer service hangs up on you”

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Posted 3 years ago

“I placed my order 1/10/2021, we're now at 2/25/2021 and it still hasn't shipped. It says FedEx was notified 1/18/2021, so why hasn't it shipped. My first call to them they told me they are moving warehouses and their systems went down. The second time I called they were waiting for an updated license from my FFL (they never notified me they were waiting on it, they should have called me and asked me if I wanted to change FFLs or wait for their updated license. My latest email with them they told me the carrier has been notified and hasn't picked up. I work in the logistics industry, if my carrier misses a pick up I'm calling them next day making sure the pick up rolls over to the next business day. This is ridiculous, I won't be buying from them again.”

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Posted 3 years ago

Classic Firearms is rated 3.9 based on 1,187 reviews