CleanChoice Energy Reviews

Name: CleanChoice Energy
Address: 2445 M St NW Suite 200, Washington, District of Columbia
Rating: 4.66

4.7 Rating 137 Reviews

91 %

of reviewers recommend CleanChoice Energy

About CleanChoice Energy:

CleanChoice Energy is a renewable energy supplier. It is one of the first vertically integrated clean energy providers in the U.S. CleanChoice Energy makes it easy for people to access climate solutions, support renewable energy, and live cleaner lives with pollution-free, renewable energy for their homes and businesses. CleanChoice Energy ensures every kilowatt of electricity you use is replenished onto the grid with 100% clean energy from regional wind and solar projects—including, in the near future, from solar projects owned and operated by CleanChoice Energy. No equipment installation is needed, and there are no upfront costs or cancellation fees. Fixed-rate and variable-rate plans are available, with no long-term commitments. Founded in 2012, CleanChoice Energy has become one of the fastest-growing businesses in America, as ranked on the Inc 5000 and Deloitte’s Technology Fast 500™.

Visit Website

Phone:

8004604900

Email:

support@cleanchoiceenergy.com

Location:

2445 M St NW Suite 200,
Washington
District of Columbia
20037

CleanChoice Energy 5 star review on 24th January 2024

MiriamMiriam A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“l enjoying being part of the big picture snd in sharing of less carbon footprints resulting in lower energy rates”

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Posted 1 year ago

Andrea, thank you so much for your review and for supporting clean energy!

Posted 1 year ago

“My complaint is about the group that provides email customer service, not the product. I signed up for a Clean Choice contract of 7 cents per KWH for 12 months, and accidentally misspelled my email address. It was too late to correct it, so I signed up again with the correct email, then I immediately contacted customer service to advise them so they could delete the account with the incorrect email; that confirmation number for the correct email account was 23077P3KHK. The rep I spoke to assured me that she would take care of this. Fast forward two weeks, and I still don't have any contracts from the company about my service plan. I made another call to customer service, rep named Evelyn, and she says that the first rep accidentally deleted BOTH accounts, not just the one with the wrong email address. I ask her to reinstate the account with the correct email address. Evelyn assures me she will pass this on to the support team to ask them to re-active the account. I also sent the support team an email and asked them to look for the email sent by Evelyn which which was supposed to explain what happened. That was July 26, and as of this writing, August 18, the support group never responded to Evelyn's email or to my email. Unfortunately, my current supplier contract was going to expire on August 13, so I couldn't wait fo CleanChoice to respond, so I had to sign up with another service provider. And now I've lost a great plan of 7 cents per KWH for 12 months. For all of the above reasons, I gave CleanChoice a 1 start rating.”

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Posted 1 year ago

Hi MJ, we're so sorry to hear about your experience with our customer service team. We reached out to them regarding your review and heard back with a follow up that they were able to contact you and resolve the issue. Please don't hesitate to reach out if you need anything else!

Posted 1 year ago

“The best thing I've ever done to have CleanChoice Energy as my supplier not only does my electric bill been cut in over half but fewer blackouts”

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Posted 1 year ago

John, thank you so much for your review and for supporting clean energy!

Posted 1 year ago

“I am a proud customer of CleanChoice Energy. Knowing that my energy comes from 91%wind and 9% is a positive step that I can make for the future of the planet.”

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Posted 1 year ago

Thank you so much for supporting clean energy and for the kind review. We're so happy to have you as a loyal customer!

Posted 1 year ago

“Very pleased with the service from CleanChoice. Appreciate the information conveyed in emails and, of course, the points and gifts. I had solar panels on my previous home and thought about panels for current house but decided CleanChoice provided the clean energy that I wanted without the upfront cost of panels. Lower energy cost is available from non clean energy sources but we are willing to pay the price for future generastions”

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Posted 1 year ago

Thank you for your review and for doing your part to support clean energy! We appreciate having you as a customer.

Posted 1 year ago

“The service is good and never get cut”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us!

Posted 1 year ago

“Clean choice Energy has always provided great service and good value in addition to helping reduce carbon emissions. I highly recommend them.”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us!

Posted 1 year ago

“Try harder.”

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Posted 1 year ago

“It was an easy sign up, but I have not had enough usage time to offer an opinion.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us!

Posted 1 year ago

“Love the idea and how easy it is to sign up. Would just recommend clarifying the rewards program; it’s confusing as is. Do you redeem rewards for gift cards? Or just enter into giveaways? Giveaways aren’t particularly useful, since it’s too unlikely for anything to actually gain anything. Why not offer discounts on the service itself as a reward?”

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Posted 1 year ago

“It makes me feel better inside. It is just another small step I can take to help the earth.”

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Posted 1 year ago

Absolutely, Judith! Thank you so much for supporting clean energy. We appreciate having you as a customer and for your kind review.

Posted 1 year ago

“I've always wanted to have clean electricity, but it always cost way more than other suppliers and for me, was just not affordable. CleanChoice provided me with clean electricity on a fixed plan for one year with no fees at a rate that was lower than anyone else and almost $0.05/k/h lower than my utility. Plus, their customer service is excellent.”

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Posted 1 year ago

James, thank you for your review and for supporting clean energy! We're thrilled to hear you're having a wonderful experience with our service and our customer service team. We appreciate having you as a customer.

Posted 1 year ago

“It's a good Service and not expensive.”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us! Thank you!

Posted 1 year ago

“Our electric bills have decreased by 15-20% since we switched to Clean Energy. Highly recommended.”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us!

Posted 1 year ago

“I appreciate being able to choose a provider that includes sustainable means for electricity. I would have also appreciated knowing when my contract was up to avoid higher fees. As a result I went with IGS because they took the time to make it happen. I am still a huge proponent of wind, water, and solar energy production ni matter what company provides it to me.”

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Posted 1 year ago

We appreciate you supporting clean energy! We're sorry to hear any confusion in our referral process and would be more than happy to assist you with any questions you may have. Please email us with more details at support@cleanchoiceenergy.com or call us at 800-347-4064, Monday-Friday 8am-8pm or Saturday 9am-5pm EST so we can directly connect you with a customer service representative. Thank you!

Posted 1 year ago

“Excellent customer service and reasonable prices”

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Posted 1 year ago

We're so glad to have you as a customer and appreciate you for sharing your experience with us!

Posted 1 year ago

CleanChoice Energy is rated 4.7 based on 137 reviews