Clearance Shed Reviews

Name: Clearance Shed
Rating: 4.62

4.6 Rating 1,348 Reviews

91 %

of reviewers recommend Clearance Shed

4.6

Based on 1,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

07507562424

Email:

info@clearanceshed.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order ref 677583 WILL NEVER ORDER AGAIN FROM YOU & I AM STILL WAITING FOR ANFULL REFUND AND RESPONSE !! I ordered 14 yankee candles medium christmas cookie. Today I received 1 snowflake cookie yankee candle. Where is the rest of my order please and by rest I mean all 14 christmas cookie yankee candles. I have emailed you before you dont answer. I do not want this one as I didnt order this. I want a full refund off my 119,17 gbp this is unacceptable if I do not receive a response I will work with a lawyer to get my money back. How can you operate a company like this. You do not answer phone calls or emails and do not send people their products. Unacceptable. I will work to get my money back if I do not hear anything. !!”

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Posted 5 years ago

“Delivered a week late paid for 24hr delivery”

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Posted 5 years ago

“Sent wrong item and still not resolved 6 days later”

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Posted 5 years ago

“Item was not delivered - no email received from Customer Service explaining lack of delivery. No refund YET !!!!! Terrible service”

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Posted 5 years ago

“I haven’t revived my order yet it was placed on the 24/11/19 and I payed next day delivery I would really appreciate someone to let me know what is happening”

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Posted 5 years ago

“We ordered blind bags and got all the same one my. Little boy was so upset.”

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Posted 5 years ago

“Long delivery time and terrible quality item. Not happy with my purchase at all”

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Posted 5 years ago

“Please don't make the same mistake I made. I ignored the bad reviews and paid the price. Lied about dispatching the item (no tracking number provided). Had to literally hound them on email and Facebook when items didn't arrive, because no-one answers their phone. Finally got a reply, guess what, the item has mysteriously gone missing and unable to prove the item had been dispatched....SHOCK, but I thought all their deliveries were tracked?? Explained the items were for a charity Xmas display and asked if the they could be sent via an express delivery service as a sign of good will. was told NO. Awful company, awful service. BEWARE!”

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Posted 5 years ago

“Wrong items sent and unable to get a response from anyone to resolve.”

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Posted 5 years ago

“Paid for 24 hour shipping and it took over 5 days before it arrived and then it arrived damaged. Have asked for a refund but have been ignored so will now pursue other means for getting a refund. Very poor to deal with. Very poor communication. Sub standard on every aspect”

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Posted 5 years ago

“Have not received my item please let me know who courier is and where is my parcel thanks”

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Posted 5 years ago

“They haven’t sent me everything I have asked for, they don’t answer their phones voicemails emails or Facebook. I’ve lost money and there is nothing I can do about it”

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Posted 5 years ago

“Received with shattered broken glass”

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Posted 5 years ago

“I have written two emails to you which won't go through saying the form is unavailable.... I received my order and it was damaged....I've tried ringing and left my number was told they would ring me back. ...nobody has rung .. Please sort this out asap Ruth Cook”

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Posted 5 years ago

“Ordered 3 candles only recieved 2 trying to sort it out”

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Posted 5 years ago

“Not responding after they sent me completely the wrong item. Ordered over 2 weeks ago for a specific date, feel let down by this company and dont know if they will refund me or send me my correct item or carry on ignoring me. I personally will never use them again.”

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Posted 5 years ago

“DO NOT PURCHASE at least the change courier company. I NEVER received my order. This Company use HERMES as a courier (which is THE WORST service possible). In my case, they sent me emails letting me know that my parcel will be deliver that day, 5 days in a row and still nothing. I asked for a complete refund and they get back to me saying that Hermes couldn't deliver because of "adverse weather conditions" No such thing, just rainbows and blue sky at my end. No refund, no parcel. I feel a scammed.”

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Posted 5 years ago

“My Order it is not arrived yet I also paid for fast delivery ! Very poor service”

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Posted 5 years ago

“my order was not sent to courier and I waited in all day and the only reason I ordered that day was because I paid for Express post as I was going away the day after for 2 weeks and I have no.idea where the goods are now as I am not back until 12 October and I am not happy at all and expect it to be sorted asap I have tried ringing all day on the day I was leaving and no one would answer phone to help me so will be doing battle when.i get home”

Helpful Report

Posted 5 years ago

Hi Nina, Unfortunately as advised we had an issue with DPD with regards to this and advised on the day. I issued you with a refund for your postage that you paid extra on this service and made sure that your order went out to that same day. This delivery is now awaiting collection at your local DPD depot. I am sorry that we had an issue with DPD that day, however this was completely out of our control and we rectified this for you as soon as possible. Apologies for any inconvenience caused. Kind regards Charlotte

Posted 5 years ago

“Order payed for never despatched”

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Posted 5 years ago

Clearance Shed is rated 4.6 based on 1,348 reviews