Clearabee Reviews

Name: Clearabee
Address: Clearabee, Griffin House,19 Ludgate Hill, Birmingham
Rating: 4.10

4.1 Rating 265 Reviews

78 %

of reviewers recommend Clearabee

Company Reviews

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Metrics

4.1

Based on 265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@clearabee.co.uk

Location:

Clearabee, Griffin House,19 Ludgate Hill
Birmingham
B3 1DW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great professional service. Turned up at the agreed time and stuck to the budget. Recommended.”

Helpful Report

Posted 5 years ago

“Having used a number of recycling oriented rubbish collectors I would warn any booker about Clearabee - having paid £114 prebooking fee a total of £290 was taken from my account without any consultation- this is a unverified and given my experience a gross overstatement of what needed to be removed- it ended up being extortionate and felt like I had been mugged.”

Helpful Report

Posted 5 years ago

“Our job was significantly misquoted, despite provision of a lot of detail at the outset. When crew turned up there was a 80% increase of the quote followed by pretty unpleasant doorstep negotiation. Customer service excused this by lack of experience of staff who quoted but did not honour the original quote or offer refund of initial fee. Left hostage to inflated price. Beware.”

Helpful Report

Posted 5 years ago

“The staff overcharged my uncle. The two guys who turned up did the job well however the cost was pricey as they charged him £50 card payment and £40 cash which in total came to £139 when you include the call out fee of £49. One of their advisers called us to query the cash payment and advised us that they do not take cash payments. We were then told it would be investigated and someone would come back to us. However we never received any response. We also sent emails which were never responded to.”

Helpful Report

Posted 5 years ago

“Booked them and with my photos they quoted a 4 or 5 yard skip at around £150. When they turned up they said they’d need a 20 yard skip and it would be £500!!! I had two tradesmen who laughed and agreed that there was approximately 4-5 yards. I ordered a 6 yard skip for £200. Total chancers and happy to take the £40 for nothing.”

Helpful Report

Posted 6 years ago

“Misleading pricing, where quantities of rubbish collected were severely overestimated in volume and weight. No response from customer service when I wrote to complain, despite promises on the phone that a senior member of staff would deal with my issues.”

Helpful Report

Posted 6 years ago

Clearabee is rated 4.1 based on 265 reviews