Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,789 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

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Metrics

4.7

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 005 5666

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, helpful driver and a smooth transaction.”

Helpful Report

Posted 4 years ago

Thank you for your review, Jeremy. We are glad to hear you had a great experience with us. Thanks, CC.

Posted 4 years ago

“Great, swift service at every stage!”

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Posted 4 years ago

Thank you Johnathan for your review. If you ever need anything else just give us a shout and we'd be more than happy to help!

Posted 4 years ago

“Very fast service highly recommend these guys.”

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Posted 4 years ago

Hi Julie, Thank you for taking the time to review us! I will pass your feedback on to our team. Thanks, CC

Posted 4 years ago

“Very good service, quick, easy and good communication throughout.”

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Posted 4 years ago

Hi Pear, Thank you very much for taking the time to leave us a review! If you ever need anything else in future, please don't hesitate to get in touch and we'd be more than happy to help! Thanks, CC

Posted 4 years ago

“Poor service. Would not use again”

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Posted 4 years ago

Hi John, Apologies that you were left unsatisfied, there was a slight issue with stock due to the current situation but we would love to show you what we can really do, as you can see by the rest of our reviews, service is something we pride ourselves on. Thanks, CC

Posted 4 years ago

“It all went very smoothly, no problems at all.”

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Posted 4 years ago

Hi Carol, Thank you so much for your review! Thanks, CC

Posted 4 years ago

“Hi, very disappointed with the condition of the containers, the doors on one dont close properly and both are badly battered . We also requested that the two you delivered were to be the same colour which also didn't happen.”

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Posted 4 years ago

Hi Dave, Thank you for taking the time to leave a review. Could you please send us pictures of the containers on site to Louise.coleman@clevelandcontainers.co.uk showing as much detail as possible. As you purchased "used” shipping containers, they will not as aesthetically pleasing as new (one trip) shipping containers as they have been used on ships for 8-12 years. However, they are still weatherproof, which is why they're priced considerably lower than our new (one trip) shipping containers. We cannot guarantee that our used containers are going to be the exact same colour which is discussed at quotation stage with our Sales Managers, used containers can lighten in the sun, be weathered, or be newer/older than others. If you would like shipping containers that are the exact same colour, we would recommend buying new (one trip) shipping containers over used units. Although we understand that it is frustrating that you have not received what you would have liked, after discussing with the Sales Manager who sold you the units, we believe that you were made aware of the condition of a used shipping container prior to purchase. This is the first communication we have had from yourself regarding the doors not closing properly. We would like to discuss this with you further to see what the issue is with the doors, to see if we can provide any help to resolve this issue. Thanks, CC

Posted 4 years ago

“Good advice, reasonable prices and good delivery partners.”

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Posted 4 years ago

Hi Russel, Thank you for your great review! If you need anything else in the future, please do not hesitate to get in touch. Thanks, CC

Posted 4 years ago

“Great service driver did a spot on job for us and we've recommended you to our contacts thank you”

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Posted 4 years ago

Hi Jamie, Thank you so much for the kind review, we appreciate you recommending us! If you ever need anything else in future, please don't hesitate to get in touch. Thanks, CC

Posted 4 years ago

“Service levels good and the price. container did not arrive on time due to transport issues. But the following day arrived. Driver very good and helpful offloading in the pace I wanted! so all in all very pleased apart from the slight delay. Mr J Robinson”

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Posted 4 years ago

Hi Jonathan, Thank you for your review! Apologies that there was a slight delay in delivery, unfortunately we were let down by our haulier as they were having issues at their depot, but thankfully managed to get it to you the next day! We hope you use us again in future. Thanks, CC

Posted 4 years ago

“Excellent service from sales order to delivery. Would highly recommend Cleveland Containers.”

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Posted 4 years ago

Hi Susan, We are pleased you had a great experience! Thank you for your review. Thanks, CC

Posted 4 years ago

“Very helpful and efficient service, We needed a secure room for horse tack. We now have exactly what we wanted. Well built and finished. The delivery was to a difficult site but was accomplished with great skill. A strongly recommended firm. It is worth noting the electric hook up socket is 32amp and not the smaller caravan size.”

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Posted 4 years ago

Good Afternoon, Thank you for your review! We are pleased to hear you had a great experience with us. Thank you for your feedback, I will pass that on. Thanks, CC

Posted 4 years ago

“Very helpful and efficient. Thank you”

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Posted 4 years ago

Thank you, Juliette for your review! Thanks, CC

Posted 4 years ago

“very quick and easy to deal with, very helpful driver !!! Good service all round”

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Posted 4 years ago

Hi Neil, Thank you for the great review, our drivers are the best! Thanks, CC

Posted 4 years ago

“From start of ordering a container to it being delivered you won't get a better service first class even came a day early”

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Posted 4 years ago

Hi Paul, Thank you for your review, I will pass this on to the team they will be pleased to hear you had a great experience! Thanks, CC

Posted 4 years ago

“very satisfied with the service you supply, fast and efficient. The only problem is you don not send the details to the person who has placed the order.”

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Posted 4 years ago

Hi Chris, Thank you for your review, I will pass your feedback on to our team. Could you please let us know which details you're referring to so we can make this clearer in future. Thanks, CC

Posted 4 years ago

“Excellent services from start to finish”

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Posted 4 years ago

Hi Shaun, Great review, thank you! If you need anything else in future, don't hesitate to get in touch. Thanks, CC

Posted 4 years ago

“Great team to deal with & very informative , Delivery run smoothly and on time , Driver contacted me 1 hr before . very impressed and will be using Clevelands again .”

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Posted 4 years ago

Hi Nicky, We run a tight ship here at Cleveland Containers and we're glad that you're impressed! We look forward to helping you out in future. Thanks, CC

Posted 4 years ago

“Excellent service, quick fast and friendly.”

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Posted 4 years ago

Hi Timothy, Great to hear you had a fantastic experience with us, thank you for your review! If you need anything in the future, we would be more than happy to help. Thanks, CC

Posted 4 years ago

“They have been really easy to deal with throughout, and when the container arrived we were really impressed with the quality. We would recommend them to anyone.”

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Posted 4 years ago

Hi David, Thank you for your great review! We are pleased to hear you had a great experience with us. If you need anything in future, please don't hesitate to get in touch. Thanks, CC

Posted 4 years ago

Cleveland Containers is rated 4.7 based on 1,789 reviews