Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,789 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

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Metrics

4.7

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 005 5666

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Cleveland Containers 5 star review on 5th October 2022

David Harker

Cleveland Containers 5 star review on 6th September 2022

Andy

Cleveland Containers 5 star review on 31st August 2022

Alister Mclean

115

Anonymous

Anonymous // 01/01/2019

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“Will defienlty be in contact to order some more containers.”

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Posted 4 years ago

Hi Daniel, that's great! We will be here ready to help when you do :-) Thanks, CC.

Posted 4 years ago

“Good service, all went smoothly no problems with delivery, payment was easy, Helpful friendly staff.”

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Posted 4 years ago

Thanks, Paul for your great review! We hope to help you again soon :-) Thanks, CC.

Posted 4 years ago

“Provided a non standard container in the short lead time we required.”

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Posted 4 years ago

Hi Pete, thank you for your great review! We are glad you had a pleasant experience with us and hope to help again soon. Thanks, CC.

Posted 4 years ago

“The ordering system and communication was great - and the price was good. Delivery however was not so good - es we wanted it in a difficult place but other deliveries have been made with no issues but the driver would not even try and we ended up with a container where we don't want it and now have the problem of finding someone to move it.”

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Posted 4 years ago

Hi Graeme, thank you for your review! We are glad to hear you had a great experience with us as a whole, but are disappointed you had a poor experience during delivery. As delivery is outsourced, I will pass this feedback onto our transport team who will discuss with hauliers to make sure that they improve in future. Thanks, CC.

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Hi Ben, thank you for your great review! If you need anything in future don't hesitate to give us a shout :-) Thanks, CC.

Posted 4 years ago

“Excellent and super fast service. Would highly recommend.”

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Posted 4 years ago

Hi Philip, thank you for your great review! If there is anything else we can help with in future, just let us know! Thanks, CC.

Posted 4 years ago

“the team behind CLeveland Containers are real Heroes , we were in a desperate situation regarding a container and every supplier had given us 2-3 weeks of delivery but Cleveland managed to find us one in onlu 4 days.... Amazing job , thank you”

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Posted 4 years ago

Hi Andrie, thank you for your review. It makes us extremely proud of our team when we hear that we have helped somebody in a situation like this! If you ever need anything else just let us know :-) Thanks, CC.

Posted 4 years ago

“James has been brilliant with helping secure some containers. Answered any questions we had, nothing was too much trouble.”

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Posted 4 years ago

Thank you Gary for your wonderful review, James will be really pleased to hear you had a great experience 😃 If you need anything else, don't hesitate to get in touch! Thanks, CC.

Posted 4 years ago

“Very pleased with overall service. Delivery well organised and very professionally placed on site.”

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Posted 4 years ago

Thank you Mark for your great review! If you ever need anything else just let us know and we'd be more than happy to help! Thanks, CC.

Posted 4 years ago

“very efficient service and delivered earlier than expected. The delivery driver did a great job putting the container where we wanted with only a couple of inches clearance.”

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Posted 4 years ago

Hi Trevor, thank you for the great review! 😁 If you need anything else just let us know! Thanks, CC.

Posted 4 years ago

“Fast and professional. Good prices too.”

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Posted 4 years ago

Thank you for your review! We hope to help again in future :-)

Posted 4 years ago

“Good service Quick delivery Slow on reply to emails”

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Posted 4 years ago

Thank you Callum for your review! We're glad you had a positive experience with us but sorry about the slow replies to emails. We are very busy at the moment so can only think that could be why!

Posted 4 years ago

“Excellent delivery and position exactly what I wanted.”

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Posted 4 years ago

Thanks Eric for your kind review! Thanks, CC.

Posted 4 years ago

“Excellent friendly efficient service”

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Posted 4 years ago

Thank you Steve for your kind review! We look forward to helping you again in the future. Thanks, CC.

Posted 4 years ago

“Great company to work with, would definitely recommend”

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Posted 4 years ago

Hi Alan, thanks so much for your review! We hope to help you again in the future. Thanks, CC.

Posted 4 years ago

“Excellent service the only improvement could be price. No complaints at all.”

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Posted 4 years ago

Thanks for your great review! CC.

Posted 4 years ago

“brilliant!!”

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Posted 4 years ago

So are you!

Posted 4 years ago

“Very helpfull and friendly staff excellent delivery service”

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Posted 4 years ago

Thank you Wendy for your kind review! We hope to help again soon. Thanks, CC.

Posted 4 years ago

“With the covid19 situation communications were slower than usual but we got there in the end. Delivery was scheduled for a morning delivery - we had to chase for a time 20 minutes before midday. The driver spoke to us direct and despite the delays gave us assurance that he was on his way. Was particularly impressed with the driver of the 30' container who arrived saying it would not go where we wanted to but with perseverance he surprised himself.”

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Posted 4 years ago

Hi Linda, apologies in the slow communication, we are very busy at the moment so I can only imagine this could be why. It is difficult to give an exact delivery time when delivering such large loads, and we only actually tell our customers am or pm delivery :-) We are glad you got the container where you wanted it! If you need anything else in future, we would be more than happy to help. Thanks, CC.

Posted 4 years ago

“From quote to order going though and payment was excellent. Delivery was excellent too. Driver knew what he was doing. Minor problem that he arrived at our site at 9:15am when we had been told to expect and afternoon delivery. More seriously the lock was sent by DHL not with the container. I was not aware of this and as our site is only used on some days I would have had it sent to my home address. DHL also failed to delivery on the alternate date we gave them even though people were on site.”

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Posted 4 years ago

Hi Trevor, thank you for your review! We are really sorry that you weren't aware your lock was coming with DHL, it is standard practice for us to let people know - but following your review we have now updated our documentation which we send to customers to make sure it is not missed in future, so thank you for bringing this to our attention!

Posted 4 years ago

Cleveland Containers is rated 4.7 based on 1,789 reviews