Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,789 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

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Metrics

4.7

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

0330 005 5666

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Cleveland Containers 5 star review on 5th October 2022

David Harker

Cleveland Containers 5 star review on 6th September 2022

Andy

Cleveland Containers 5 star review on 31st August 2022

Alister Mclean

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great availability. Good service on-time delivery, Everytime.”

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Posted 3 years ago

Thank you Simon for leaving us a 5-star review, we're happy to hear that everything went well and we are looking forward to your next order! Kind regards, Cleveland Containers

Posted 3 years ago

“Really great to deal with thank you for all your help”

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Posted 3 years ago

Hello Joanne, Thank you so much for taking the time to leave us a 5-star rating, it's much appreciated! Kind regards, Cleveland Containers

Posted 3 years ago

“First class service every time!”

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Posted 3 years ago

Hi Russell, Thank you so much for taking the time to leave us a rating. Kind regards, Cleveland Containers

Posted 3 years ago

“Very high quality product, excellent customer service and fast, efficient delivery with a very polite and professional driver.”

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Posted 3 years ago

Thank you Julia, for your kind words and for leaving us a 5-star rating! Kind regards, Cleveland Containers

Posted 3 years ago

“Excellent service from enquiry to delivery.”

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Posted 3 years ago

Hi Paul, Thank you so much for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“The salesman Lewis was good to deal with and the sales process was fine. However, I must admit that I wasn't very impressed with the containers when they arrived. They were supposed to be one-trip containers but didn't look like it due to a considerable amount of damage, rust, dents and scratched paint. They are serviceable but not very pretty!”

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Posted 3 years ago

Hi Phil, Thank you for your review and for sending through those pictures. Our new containers are described as new (one trip) as they have been used for one journey from being manufactured, usually to transport goods. Therefore, the container may have minor scrapes and transport marks, due to being on a ship for several weeks and handled during loading and unloading. It would be extremely rare for us to receive a one trip container with zero marks, dents, and scrapes, especially on the corner posts. These units will have minor scuffs and minimal damage, as seen in the pictures you have provided, therefore the condition of your container is what we would expect to see on one trip units. This is explained in the important information document that is sent out via email with every quote and invoice. Kind regards, Cleveland Containers

Posted 3 years ago

“IVery good service”

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Posted 3 years ago

Thank you so much for leaving us a 5-star review, Tom! Kind regards, Cleveland Containers

Posted 3 years ago

“Ay not bad, cheers”

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Posted 3 years ago

Thank you Michael for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“This company was easy to deal with and had competitive prices. The delivery was within the time slot given and delivered on the agreed date. The team couldn't have been more helpful”

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Posted 3 years ago

Thank you Gordon, for your kind words and for leaving us a 5-star rating! Kind regards, Cleveland Containers

Posted 3 years ago

“Great all round communication when ordering, smooth delivery and kept to their word.”

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Posted 3 years ago

Thank you so much for leaving us a review! Is there anything you feel we could improve on? Kind regards, Cleveland Containers

Posted 3 years ago

“sorry no photo”

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Posted 3 years ago

Hi Derwent, Thank you so much for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“Very difficult drop behind our workshop. 3 other companies refused to drop the container. This company did it no problem would highly recommend. West & Hill Renovations”

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Posted 3 years ago

Thank you for leaving us a 5-star review and we're are so happy to hear that everything went well! Kind regards, Cleveland Containers

Posted 3 years ago

“Excellent service !”

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Posted 3 years ago

Hi Heather, Thank you so much for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“Excellent service when buying a 20ft used container and container was in good condition on arrival . Thanks Cleveland Containers !”

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Posted 3 years ago

Hi, Thank you so much for your kind words and for leaving us a fantastic 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“Great container and great service”

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Posted 3 years ago

Thank you so much for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“Cleveland containers gave excellent service supplying a standard 20ft shipping container”

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Posted 3 years ago

Thank you Stephen, for your kind words and for leaving us a 5-star rating! Kind regards, Cleveland Containers

Posted 3 years ago

“Very fast resonse”

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Posted 3 years ago

Hi Ian, Thank you so much for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“Good containers and great customer service”

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Posted 3 years ago

Thank you Jonathan, for your 5-star review! Kind regards, Cleveland Containers

Posted 3 years ago

“4th container from Cleveland. Excellent service each time. One drop was tricky too. Very happy”

Cleveland Containers 5 star review on 3rd November 2021

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Posted 3 years ago

Thank you for the review Rob, Great picture! We are happy to hear everything went well. Kind regards, Cleveland Containers

Posted 3 years ago

“We have bought a few containers now from yourselves, but this one was the first time that we never got when we asked for it. I had to phone several times to check on progress and it eventually came about three weeks late. I realise that these things happen but when you get it right it is a seamless operation. Unfortunately it did not happen this time”

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Posted 3 years ago

Hi Jim, Thank you for leaving us a review. We’re so sorry about the delay in getting your office delivered to you. We ordered this from a third-party supplier, and despite us ordering this ASAP, there were numerous delays on their side which unfortunately postponed the delivery of your product. This, as well as the reduction in haulier availability, led to a much longer lead time than we would have liked, and we are also disappointed with the outcome of this order as we pride ourselves on our customer service and don’t want to let our customers down. We’re sorry that your experience has ended with you leaving us a negative review, we hope that this hasn’t deterred you from ordering from us again. Kind regards, Cleveland Containers

Posted 3 years ago

Cleveland Containers is rated 4.7 based on 1,789 reviews