Cleveland Containers Reviews

Name: Cleveland Containers
Rating: 4.66

4.7 Rating 1,789 Reviews

92 %

of reviewers recommend Cleveland Containers

Company Reviews

Questions

Metrics

4.7

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 005 5666

Write Your review

Tell us how Cleveland Containers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cleveland Containers 5 star review on 5th October 2022

David Harker

Cleveland Containers 5 star review on 6th September 2022

Andy

Cleveland Containers 5 star review on 31st August 2022

Alister Mclean

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good only missed the five out of five because tiny mix ups re delivery ... But all turned out well in the end lovely people on the end of the phone and delivery”

Helpful Report

Posted 3 years ago

Thank you for leaving us a review. Kind regards, Cleveland Containers

Posted 3 years ago

“fantastic service and easy to build the flat pack”

Helpful Report

Posted 3 years ago

Thank you for giving us a 5-star review, Billy. Kind regards, Cleveland Containers

Posted 3 years ago

“Fast efficient service”

Helpful Report

Posted 3 years ago

Thank you for your 5-star review, Joanne. Kind regards, Cleveland Containers

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

Thank you for leaving us a 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Really impressed with Cleveland containers from start to finish. Great customer service from the outset and they helped get the price of the haulage of down. Good communication throughout and the driver, Carl, was excellent. Also the container was exactly as described and a good product. Thank you”

Helpful Report

Posted 3 years ago

Our pleasure, Mike. Thank you for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Great service from start to finish”

Helpful Report

Posted 3 years ago

Thank you Mark for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Excellent service, great price, knowledgeable staff, could not have been easier, thank you to all at Cleveland containers for your help, I highly recommend you.”

Helpful Report

Posted 3 years ago

Thank you for your 5-star review, Rebecca. Kind regards, Cleveland Containers

Posted 3 years ago

“FLAT PACK CONTAINER WAS NOT DELIVERED ON THE APPROPRIATE VEHICLE AS AGREED AT TIME OF ORDER, AS A RESULT IT WAS LEFT ON MY DRIVEWAY 70 METERS AWAY FROM DESIGNATED SITE. VERY DIFFICULT TO MOVE BY HAND SO STILL ON DRIVEWAY. THE CONTAINER HAS A MDF WOODEN FLOOR, I DID NOT SEE ANY INFO ABOUT WOODEN FLOOR, NORMAL SHIPPING CONTAINERS HAVE METAL FLOOORS. THE WOOOD WILL ROT AND I DOUBT IT WILL TAKE MUCH RENT”

Helpful Report

Posted 3 years ago

Hi Mr. Philip Entwisle, We’re disappointed to see that you have left us a negative review. As stated on the webpage for our flatpack containers, these units come with OSB wooden floors as standard: https://www.clevelandcontainers.co.uk/specialised-containers/flat-pack-container This is also displayed on the PDF quotes we send out to our customers, which you would have received. All standard steel containers are supplied with plywood flooring as well. Regarding the delivery, we apologise for making this mistake and transporting the container on a truck that couldn’t reach your desired location. Please note that these incidents are rare, and we are disappointed that this error occurred. We’re sorry that your experience has ended with you leaving us a negative review. We hope that this hasn’t deterred you from ordering from us again, we pride ourselves on our customer service and don’t want to let our customers down. If you would like to discuss this further, please contact marketing@clevelandcontainers.co.uk

Posted 3 years ago

“Quick and efficient”

Helpful Report

Posted 3 years ago

Thank you Andrew for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Very smooth process, driver was very accommodating”

Helpful Report

Posted 3 years ago

Thank you Alex for leaving us a 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Quick service”

Helpful Report

Posted 3 years ago

Thank you Graeme for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“on time.driver very helpful,off load went a dream with the help of the driver”

Helpful Report

Posted 3 years ago

Thank you for your 5-star review, Ben. Kind regards, Cleveland Containers

Posted 3 years ago

“Customer service was excellent and the delivery of the container went very well with no issues.”

Helpful Report

Posted 3 years ago

Thank you for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Brilliant service, moved very fast to deliver in a very short time. Would highly recommend Cleveland Containers!”

Helpful Report

Posted 3 years ago

Thank you Andy for your 5-star review. Kind regards, Cleveland Containers

Posted 3 years ago

“Thank you great service”

Helpful Report

Posted 3 years ago

“Good communication. Prompt delivery. Would highly recommend”

Helpful Report

Posted 3 years ago

“I have purchased 14 containers over the past 2 years and these two from Cleveland were by far the worst,I expect some scratches down the sides but they were excessive, one was really bad with a large repair to one side and damage to the rubber seal in two places,I had to use nearly a full tin of the Ral green paint to cover all the damage.overall not happy.”

Helpful Report

Posted 3 years ago

“...........”

Helpful Report

Posted 3 years ago

“Kept well informed of order progress. Arrived and sited by very efficient and cheerful driver. Clean and secure container.”

Helpful Report

Posted 3 years ago

“Ordered 30ft containers re-sprayed. Paint work was very shoddy, appear to have been no prep done before painting so the new paint was already starting to come off when the unit was delivered”

Helpful Report

Posted 3 years ago

Cleveland Containers is rated 4.7 based on 1,789 reviews