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ClickTransfers Reviews

3.0 Rating 133 Reviews
49 %
of reviewers recommend ClickTransfers
Read ClickTransfers Reviews

About ClickTransfers:

clicktransfers.com is a leading online Transfer booking service which provides Airport Transfers, Airport to resort / hotel shuttles, Private Transfers, Holiday Taxis, etc for customers travelling across the World. Transfers by either private taxi, minibus or coach from the airport to your accommodation. These services are available as a single journey or as a return journey. A single journey is either direct from the airport to your accommodation OR direct from your accommodation to the airport. A return journey is both single journeys combined.
Our aim is to provide high quality airport transfer services whether you are going on holiday or travelling for business, making the whole process simple from the initial booking through to your inbound pick-up. Then you can relax ... or at least worry about other things!

Phone:

0333 2470100

Email:

info@clicktransfers.com

Location:

86-90 Paul Street, London
Hertforshire
EC2A 4NE

Write Your review

Anonymous
Anonymous  // 01/01/2019
Bloody Cheek even asking for a review. You have stopped trading in Lanzarote and nobody as seen hide or hare of you. We had no advance warning so had to make our own arrangements. So in short you did not honour the contract between us.
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Posted 8 years ago
Great service drivers friendly and helpful
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Posted 8 years ago
excellent service especially at the airport
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Posted 8 years ago
No payments had been made to the agents at Las Palmas for a number of months. Therefore they refused to provide transportation as per my booking. Was left high and dry and needed to pay for a taxi to get to resort. Had to make a new booking with Hoppa for the return journey whilst on resort. Disappointing and now £120 worse off. No response yet either from my complaint. Poor show.
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Posted 8 years ago
Taxi's were on time, drivers very polite and helpful and well dressed. Although they don't engage in much conversation due to the language difference. They asked if we wanted the air conditioning on and even put a British channel on the radio for us.
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Posted 8 years ago
No problems to report everything run nice and smooth
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Posted 8 years ago
We booked our transfers roughly 6 weeks prior to our trip. When we arrived at fuerteventura airport there was no one there to collect us. We were handed a slip of paper which informed us that no one will be picking us up (so obviously not a one off incident) no further information was given so we had to arrange our own onwards travel and pay again. We have tried to contact click transfers by telephone and email but with no response. Which we are not surprised about. Obviously a scam. BEWARE DO NOT USE!!!
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Posted 8 years ago
Great deal! No hassles & 100% stress free transfer! Punctual & easily found! Very friendly from booking people to driver. Would def book again! Thanks!
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Posted 8 years ago
What I like about click transfers the staff are friendly and the coaches are clean and tidy and the transfers are very quick and smooth. Thank you
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Posted 8 years ago
Just back from Tenerife and couldn't be happier, cost under a tenner to Costa Adeje and only waited 20 minutes and the shuttle dropped us off quickly. Same on the return, shuttle was bang on time. Easy to book with a great discount to boot, well be using this mob again.
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Posted 8 years ago
Excellent company!
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Posted 8 years ago
Arrived in greece to be told no transfer get cab so rude, asked for explanation told not dealing with that company anymore, for return the owner of our acc. phoned to be given different number then was told we had taxi picking us up. On return i emailed them they apologised and said they will refund €35, heard nothing since, i have emailed ang phoned no answer, wont use again
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Posted 8 years ago
No transfer
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Posted 8 years ago
on arriving at lanzarote airport made our way to the desk for our transfer.not an easy place to find.got there to be told rudely we are not dealing with click transfers anymore found your own way and the window was slammed shut.had to make our way back to main airport to find a taxi as we were stranded at 10.00pm at night.turns out yous knew you were having problems why didnt you do something about it sooner and have something else in place.very stressful and not a good start to our holiday.next day i wrote an email of complaint which took days to answer.phoned a few times got told someone will phone you back no one bothered.all this while on holiday costing me money and time of my holiday.i did get my money back for having to pay for our own transfer.but my main complaint was the service how this was handled and the fact i had a contract with yous for a return at 22 pound.not a single for the same price.phoned again when i got home to be told we dont give free transfers you got your money back.yes i did because yous left me stranded how was i meant to get to my accomodation walk?i wasnt wanting a free transfer only a small refund of the price i paid you for my contracted return.have used this company for many years and had no problems also recommended to family and friends.after this shocking experince and level of customer care which in my opionion amounts to zero i will not use this company again.
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Posted 8 years ago
I booked a transfer three days ago; the payment was immediately taken, but I've received no booking confirmation and get an error report when I log in on the website. No reply yet to THREE emails. Have they gone bust? AVOID AVOID AVOID ! ! !
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Posted 8 years ago
Booked a transfer ... received a Sage Pay receipt but no booking confirmation from click transfers! Ive emailed twice ...no reply. Cant get through on the phone. Beware
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Posted 8 years ago
I received a phone call today from the taxi firm in Italy who Clicktransfers advised were picking me up , to advised that no taxi would be waiting at the airport, as his company has not been paid by Clicktransfers for sometime and he is owned a lot of money. He advised this has happened before and he will no longer ever deal with them! I am now arranging a refund through my credit card company!
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Posted 8 years ago
Flew out to Majorca on 31/3/2016 due to French air traffic control our flight was delayed. I phoned click transfer whilst still at airport to tell them, was assured by them that they would convey message to transfer company. We arrived 2 hours late no transfer waiting. I phoned emergency number as advised guy in broken English said no one told him we were going to be late so get a taxi cos not coming. Emailed click when I got home they said it wasn't their fault nothing they can do. So paid £55 for private transfer and another 43 Euro for taxi. AVOID THIS COMPANY AT ALL COSTS. VERY POOR CUSTOMER SERVICE.
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Posted 8 years ago
Do NOTuse this company. They failed to pick us up at airport 04.03.16. When we rang them to ask where our pick up we were told the pick up shuttle did not exist anymore. They knew this before we flew out and failed to inform us. We had to pay out for taxi's on top of our transfer costs and Click Transfers will not compensate us although it was THEIR fault as they knew beforehand there would be no airport transfer to meet us. Click Transfers are an UNRELIABLE comany with NIL customer service.
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Posted 8 years ago
I booked a private transfer to meet me at the airport, but when I got there nobody was there to meet me. I had to call the emergency number, which was not cheap and wait nearly an hour to be picked up. I could have just got a shuttle in less time. Customer services were not interested when I complained. Won't be using this terrible service again.
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Posted 8 years ago
ClickTransfers is rated 3.0 based on 133 reviews