Click Energy Reviews

Name: Click Energy
Rating: 3.35

3.4 Rating 126 Reviews

58 %

of reviewers recommend Click Energy

Company Reviews

Questions

Metrics

3.4

Based on 126 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

028 90777707

Email:

chat@clickenergyni.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had to top up with 60 digit code, took for ever and the lights went out, bye bye click.”

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Posted 5 years ago

“Receive a price increase letter from my current supplier the other day. Made enquiries over the phone today about switching to Click Energy and if I would be better off. Spoke to Mark. He was extremely helpful, friendly and polite and answered all my questions clearly, went above and beyond. Excellent customer service and was not pushy in trying to get me to switch immediately.”

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Posted 5 years ago

“The same thing happens every time I try to make a payment, it takes about 15 minutes before I finally arrive at the "meter reading box."”

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Posted 5 years ago

“This was very easy to do n very handy to do great service click energy thank you”

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Posted 5 years ago

“Would have been 5 stars but I was shocked not to have a choice on giving a pound to charity, as I already give to three of my own, plus am a volunteer in barnardo's, 🤔 what charity is it.”

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Posted 5 years ago

“Excellent customer service today was able to get speaking to an agent within 30 seconds which is very impressive against other suppliers I have been with.”

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Posted 5 years ago

“Very easy cross over great friendly staff”

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Posted 5 years ago

“Very happy with this excellent service”

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Posted 5 years ago

“I have no complaints whatsoever about click energy, I'm so glad I changed”

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Posted 5 years ago

“Click energy how good are they omg brilliant fantastic great price and unbelievable customer service.”

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Posted 5 years ago

“I like how my account is layed out to see on your website, and so easy follow! From my introduction to click energy to my connection your customer service was second to none. Thankyou”

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Posted 5 years ago

“reps don't care at all and will happily lie to your face to get a quick sale. advised me that my current supplier is going cut off my electric supply after brexit and up their unit rate at the end of april which is obviously untrue. why say that? advised they are the cheapest provider on the market, also untrue, they are ONE of the cheapest, but definitely not the best. click reps have been round my door 4+ times over the past few months and honestly i don't know who is training or hiring these young men but they are so rude and honestly intimidating. don't take no for an answer, i saw a review below where a lady was leaving her house with her baby and she was cornered by the click rep. i had the same experience, my child was in my arms crying and the click rep would not even let me walk past my doorway without getting my details. this is an invasion of privacy and honestly is disgusting behaviour. I have contacted trading standards about this so hopefully they have a nice big fine coming their way but unfortunately it will change nothing. not to mention their call center staff being extremely rude and talking over me at every chance they get. steer clear of this company!!!”

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Posted 5 years ago

“A lot cheaper than other companies. The rep that came out to me, answered all questions we asked him, he explained everything clearly”

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Posted 5 years ago

“Cheaper electric makes us all happy”

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Posted 5 years ago

“Financial institution stepped in to recover funds taken without issuing vend code. Avoid this company. Im changing providers as soon as possible”

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Posted 5 years ago

“Bullying sales tactics and bringing called love in a condecending manner will never get you new customers .If I don't agree with your sales person then he just keeps arguing .I tried to leave my house with my baby this morning but unfortunately was cornered by a very ignorant sale person who just wouldn't give up .”

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Posted 5 years ago

“TAKES MONEY. NO VEND CODE ISSUED. CUSTOMER SERVICE POOR. REFUSING TO PROVIDE REFUND OR VEND CODE IMMEDIATELY.”

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Posted 5 years ago

“Been waiting on confirmation of a credit I applied for when I signed up in October. Have called on 4 separate occasions to be told it will be applied in next bill. Still not there.”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Excellent although to charge you a quid is a bit much when it's free on phone”

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Posted 5 years ago

Click Energy is rated 3.4 based on 126 reviews