Clicks Reviews

Name: Clicks
Rating: 2.10

2.1 Rating 220 Reviews

27 %

of reviewers recommend Clicks

Company Reviews

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Metrics

2.1

Based on 220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Avg Email Response Time	-1 hours

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Clicks 1 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

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“Their click and collect takes forever. I regret buying online.”

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Posted 7 months ago

“I wanted a specific tablet, and I had called the store so many times, eventually a lady by the name of Phumelele Ngidi helped me. she was absolutely friendly and warm.. amazing customer service. Will be back the again and especially to talk to her :-)”

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Posted 7 months ago

“Not enough Pharmacists - Cavendish. Waited in queue far too long!!! No sense of urgency and not a manager in sight!!!”

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Posted 7 months ago

“I would like to highly recommend a lady Chantal Recklind from CLICKS in the SOUTH COAST MALL PHARMACY. She is extremely efficient and goes beyond what's expected from her, to make sure the clients are looked after. This lady deserves a medal! Kind regards Giesela Venter”

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Posted 7 months ago

“I have placed my oder on Friday and today is Monday, still have not recieved an sms. What I understand with click and collect should be easy and not something I wait as if I'm waiting for delivery. Truth be told dischem is better than this when comes to online shopping.”

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Posted 7 months ago

“I don't like that I have to wait days just to collect an oder, simply because your processing system takes time, I hate it😔😔 atleast when I buy in the morning let me be able to collect on the same day after few hours not days”

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Posted 7 months ago

“The manager/supervisor at Clicks, Boardwalk, is always grumpy. He never ever smiles even with returning customers he sees on a weekly basis. Taking my business upstairs to your competitor. Even when he comes to the til to overide the prices he is sullen and passive aggressive. DO SOMETHING as he is setting a bad example”

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Posted 7 months ago

“Clicks mall of africa Thanks to William for great service snd patience 👍”

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Posted 8 months ago

“Excellent service received from Nazario at Clicks Boardwalk, with kindness, patience, efficiency and politeness! What a pleasure! Thank you!”

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Posted 8 months ago

“Today i went to clicks mabopane square and i bought the Abdomen Oral Gel.When i arrive home later yooh and try to apply it,it was already opened and it was a little left in the tube.Yoooh im so disappointed by clicks,it seems like someone has been using it and what if we apply it and get sick.”

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Posted 8 months ago

“Hi there, I was so impressed with your 18 roll double ply toilet paper x 2 for such a good price. Until I started using it. It definitely is a sorry excuse for double ply. I dont think it can compare with other double ply toilet papers. The standard is very similar to PnPay single ply rolls. I hate complaining, but that extra thin layer does not help.”

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Posted 8 months ago

“Clicks autumn leaf mall zeerust i had to wait for a pre packed for 25 minutes. I specifically asked it to be prepacked so i dont wait. Though i showed my discomfort the lady seemed not to care”

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Posted 8 months ago

“bought a bottle only for its lid to break on first use had not even done anything but it just snapped off”

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Posted 8 months ago

“We ordered online and our items was delivered to the wrong address and we are hoping to get our items back or at least a refund we wil no longer be shopping online at click we will rather shop in store”

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Posted 8 months ago

“Your employee at Potchefstroom Me Keitumetse went out of her way to help me when I had a problem. Thank you Keitumetse”

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Posted 9 months ago

“We bought clicks brand nappies for my granddaughter her bum is full of pimples and red . She's only 3 weeks old.”

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Posted 9 months ago

“I called clicks, gateway to both the pharmacy and the switchboard concerning a vaccine. Both departments dont answer their phones. I need to know if they have stock of the vaccine. Its not feasible to drive there to mak3 enquiries. Please could the management address this issue. I dont think its so difficult to answer the phone. It could be a patient requiring urgent medication. Pathetic service. Zero rating but it does not allow me”

Helpful Report

Posted 9 months ago

“I went to Clicks in Schweitzer Reneke today and had a very unpleasant experience the pharmacy attendants were very grumpy and gossiped in a load tone in their mother tongue without any respect or tact towards my elderly mother while waiting to be served. She was very upset about the whole ordeal”

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Posted 10 months ago

“DON'T BUY THE NEWBORN NAPPY TRIAL PACK FROM CLICKS AS TOTALLY CRAPPY! EXCUSE THE PUN! THEY DO NOT SEAL AT ALL AND TEAR APART WHEN ONE TRIES TO PULL OFF THE SEAL....WHAT A RUBBISH PRODUCT AND AWFUL SERVICE FROM CUSTOMER SERVICE!!!!!! THEY TAKE YOUR DETAILS AND NEVER PHONE YOU BACK....BETTER PLACES TO SHOP THAN BEING RIPPED OFF BY BLOODY CLICKS!!!!”

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Posted 10 months ago

“Clicks is a big company by now their site should be working for foreigners who want to import to their countries I for one I'm Malawian and it's very hard to order from your site using my standard bank card”

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Posted 10 months ago

Clicks is rated 2.1 based on 220 reviews