Clicks Reviews

Name: Clicks
Rating: 2.10

2.1 Rating 220 Reviews

27 %

of reviewers recommend Clicks

Company Reviews

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Metrics

2.1

Based on 220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Avg Email Response Time	-1 hours

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Clicks 1 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Sipho at Kwagga Mall( Empumalanga) for the excellent customer service. I needed to buy S26 Gold but I didn’t find it on the shelf, as I was paying the item he was friendly, easy to communicate with and I told him I needed the S26 Gold but I couldn’t find it on the shelf he said” can you please wait for me here I am going to check it at the store room”. He came back with it and I also paid. We really need staff members like Him ⭐️⭐️”

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Posted 3 weeks ago

“I would like to thank Sarah from clicks leaping frog for her amazing customer service .Went in not knowing what I really needed for my skin but she guided me all the way and left with 7 products that am really happy with .What a bubbly lady very knowledgeable on products and her customer service is exceptional .”

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Posted 1 month ago

“Clicks centurion mall,Nolitha Mooi mmm what a good service. The way she interact to me as a customer was so good. Keep it up Nolitha the country need people like you”

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Posted 2 months ago

“Well I had the pleasure to be assisted by a Young enthusiastic gentleman Millicent Molakeng and Stella Whitby I was checking out and the interaction and customer experience from these two individuals was phenomenal,very deamor very mindful,I was so surprised that even the cleaning lady stopped to help me with the vitamins I needed she called Stella on my behalf to ensure I had what I wanted this was the clicks in Pinecrest center in pinetown,clicks corporate please recognize these individuals how they represent the brand clicks is well deserving of a corporate star ⭐”

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Posted 2 months ago

“I visited clicks chatsworth center make up counter. Jacqueline was so patient and interested in assisting me . She tried on 3 different foundations until I was happy wid the cover . And I went to Dischem first but the makeup counter assistant was not as helpful and to think the Maybeline foundation was on sale at Dischem but I purchased it at Clicks Thank u Jacqueline and clicks for excellent service”

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Posted 2 months ago

“There's a cashier at Thabong Shopping center in the vaal called Evodia Letube, she's so friendly and welcoming. Great with assisting. Keep up the Good work!!”

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Posted 2 months ago

“Inside the”

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Posted 3 months ago

“Click 2nd Avenue Alberton. Thank you Dimakatso Motaung , your customer service is excellent. When ever I come to the store you assist with such a beautiful smile . Keep it up You recommended the click facial products about two months ago and I see the difference. Hence I came back for for more on the 27/11/2024”

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Posted 4 months ago

“Went to clicks at Zebediela Plaza in Moletlane Limpopo. The swevise was extremely excellent and the staff were so welcoming and. Makwena as the manager was there and very helpful. Kwena. MAPULE AND ASHLEY ARE SOME OTHER STAFF THAT HELPED ME SO NICE I WILL DEFINITELY GET IN THE STORE AGAIN. BIG UP THE CLICKS AT ZEBEDIELA PLAZA FOR A GREAT CUSTOMER SERVICE”

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Posted 5 months ago

“5/5 Stars* *Exceptional Service at Clicks Standerton!* I consistently receive outstanding service from Chamryll at Clicks Standerton. Her kindness, friendliness, and helpfulness make every visit a pleasure. What impresses me most is her willingness to offer expert advice on alternative products when I'm unable to find what I need. Chamryll's exceptional customer service has earned my loyalty, and I highly recommend Clicks Standerton to anyone seeking a seamless shopping experience. *Staff Member:* Chamryll *Location:* Clicks Standerton *Rating:* 5/5 Stars”

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Posted 5 months ago

“Hey Clicks. I visited The Grove Mall Clicks And was assisted by the lady Named Lesego(Pharmacist). What a beautiful & easy experience it was.So Soft spoken,Professional & kind.Thank you so Much Lesego.This is what customer service is all about.Definitely will be returning there specifically for my next needs🥳🥳🥳🥳🥳”

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Posted 5 months ago

“I wanted to exchange few items that was purchased 2 weeks ago and I just wanted to do an exchange but the items were cosmetics and returns on cosmetics is not allowed but the supervisor in Clicks- Blue Route, Her name is Bonita if I'm not mistaken. The supervisor on duty assisted me and even went all the way to help me do the exchange as I didn't want the cash refund but just wanted to exchange for something else. The service I received at Clicks Blue Route is actually 10/10, the staff was friendly and the supervisor was on top of things. Clicks Blue Route service is exceptional and I would highly recommend for getting the best service.”

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Posted 6 months ago

“Clicks Graaff Reinet if every Clicks is like you.My mom of 92died and my sister bought all her medical needs there.They bring it to the car because she herself is sick.They phone when her needs was on special from the start of COVID nothing was to much to do for them.At the funeral they where there then I know Clicks is there for you as person and not only for the money.Well done Upington where I stay I also get only the best Well done for you it is not only a work but you give it all Estelle”

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Posted 6 months ago

“Visited the new Malvern Park Clicks in KwaZulu Natal and was assisted by Subash Naidoo. I had an issue with my clicks card and Subash went the extra mile assisting me. This kind of service will always make customers come back to Malvern Park Clicks.”

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Posted 6 months ago

“I wanted a specific tablet, and I had called the store so many times, eventually a lady by the name of Phumelele Ngidi helped me. she was absolutely friendly and warm.. amazing customer service. Will be back the again and especially to talk to her :-)”

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Posted 7 months ago

“I would like to highly recommend a lady Chantal Recklind from CLICKS in the SOUTH COAST MALL PHARMACY. She is extremely efficient and goes beyond what's expected from her, to make sure the clients are looked after. This lady deserves a medal! Kind regards Giesela Venter”

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Posted 7 months ago

“Clicks mall of africa Thanks to William for great service snd patience 👍”

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Posted 8 months ago

“Excellent service received from Nazario at Clicks Boardwalk, with kindness, patience, efficiency and politeness! What a pleasure! Thank you!”

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Posted 8 months ago

“I wish to compliment Alla Mziyanda from Farrarmere Clicks Pharmacy, he is the most caring person I've ever met, even delivered vitamins which were out of stock for months, he goes the extra 1000 miles to listen 🎶 attend to your needs, look after this piece of gold, please give him recognition for being the best ever”

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Posted 11 months ago

“Made a mistake purchasing some items ...the staff were very helpful and professional with assisting with my refund.great service..thanks”

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Posted 11 months ago

Clicks is rated 2.1 based on 220 reviews