Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.90

4.9 Rating 235 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 14th October 2024

297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and fast shipping. Knowledge staff that helped answer questions before making the purchase. I will definitely consider Cliff & Pebble for my future espresso purchases!”

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Posted 6 months ago

Thank you for your review!

Posted 6 months ago

“The C&P team has been great to work with and helpful with all questions/support needs.”

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Posted 6 months ago

Thank you so much for leaving a review!

Posted 6 months ago

“I am very happy of my purchase with Cliff & Pebble. The delivery was very quick and securely packaged.”

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Posted 6 months ago

Thank you, Atabay!

Posted 6 months ago

“Great machine ! Great service! Matt did a great job expediting”

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Posted 6 months ago

Thank you for leaving a review, David!

Posted 6 months ago

“Shipped quickly, no issues. was as expected. Decided to order from you for the few extras included with the machine. Thank you!”

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Posted 6 months ago

Glad we could help, Savanna!

Posted 6 months ago

“A couple weeks ago i bought a lelit bianca v3 from cliff&pebble . A couple days later after my purchase, Lelit had a huge 20% sale on all their machine. Cliff&Pebble happily price matched and refunded the difference. All it took was less than 5 minute when I got on a chat with them. I am so happy with their service and wouldn't hesitate to recommend them to my friends and family!”

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Posted 6 months ago

Thank you for your review! Happy we could help.

Posted 6 months ago

“Everything arrived wuickly and worked wonderfully! I love my baratza Encore ESP”

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Posted 6 months ago

Thank you for your review, William!

Posted 6 months ago

“Cliff & Pebble has been very helpful in my journey in upgrading my espresso setup! I ordered the Eureka Libra and Lelit Bianca, both being an easy experience. My Libra did come with a cosmetic issue, but it works perfectly. Cliff & Pebble allowed me to pre-order the Bianca so I could get it in white with the sale and I’m very excited to get it! Matt and the C&P team have been great to work with.”

Helpful Report

Posted 6 months ago

Thank you for your review, Kelly! Matt is our owner and loves working directly with customers. Please let us know if there's anything else we can do!

Posted 6 months ago

“I believe it was Matt who sold me the espresso machine alex duetto IV. So far everything has been great! I was able to brew first cup on Sunday after arrival. Wife was very happy. If I have one complaint it is that when purchasing the unit it specifically asks what amps I would be plugging into. I clicked on 20amps, but noticed after a few days something was off. I had to go online to learn how to do it, but in the advanced pid instructions there is a way to do this. Aside from this small issue we are very happy with our purchase. Thank you!!!”

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Posted 6 months ago

Hi Mark, Thank you for leaving a review! Matt is our owner and is the best however we're terribly sorry to hear the amperage was confusing. We're here for any help you may need.

Posted 6 months ago

“The grinder arrived so quickly and in perfect condition. I would definitely shop here again.”

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Posted 6 months ago

Hi Melissa. Happy we could help!

Posted 6 months ago

“Quick shipping and great pricing. The experience purchasing through Cliff & Pebble was flawless”

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Posted 6 months ago

Happy we could help, Dean!

Posted 6 months ago

“Great machine, packing is superb”

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Posted 6 months ago

Thank you, Ehab!

Posted 6 months ago

“Overall, a company focused on customer service. I would buy from them again”

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Posted 7 months ago

Thank you for your review! Customer service is our #1 priority, always.

Posted 7 months ago

“Home barista here. I have bought several items from C&P. Great pricing. Fast shipping. Great communication whenever I had to contact them.”

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Posted 7 months ago

Thank you, Andres!

Posted 7 months ago

“Amazing communication, extremely prompt in responding.”

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Posted 7 months ago

Thank you, William. We do our best to be quick!

Posted 7 months ago

“Very happy with the grinder I purchased and the great deal!”

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Posted 7 months ago

Happy we could help, Adoran!

Posted 7 months ago

“Fast delivery, excellent customer service, top notch products”

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Posted 7 months ago

Thank you for leaving a review, Kaveh. Please let us know if you need anything in the future!

Posted 7 months ago

“Everything about my purchase was smooth and easy. Got an incredible deal on my new grinder. Thank you so much”

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Posted 7 months ago

Hi Eric, Thank you so much for leaving a review! We're glad we could help you out.

Posted 7 months ago

“Matt was really helpful with finding me a great grinder at a great price. Look forward to working with Cliff and Pebble again!”

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Posted 7 months ago

Hi Jonathan, Thank you for leaving us a review. Happy we could help out!

Posted 7 months ago

“I got an open box Silenzio grinder, absolutely love it. It is truly in prestine brand new condition. Love love love it. And so grateful to have gotten it from Cliff and Pebble at the Open Box price and very pleased with how quickly they sent this to us. Cannot be any happier”

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Posted 7 months ago

Happy we could help! Thank you for leaving us review.

Posted 7 months ago

Cliff & Pebble is rated 4.9 based on 235 reviews