Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.90

4.9 Rating 237 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL
60654

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Cliff and Pebble for being so incredible! I purchased the Lelit Bianca V3 with the Acaia Lunar. Joseph on the online team seamlessly ordered everything and it came very well packaged and on time. You guys rock!”

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Posted 9 months ago

Hi Louis! Glad we could help!

Posted 9 months ago

“Great service and Product.”

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Posted 9 months ago

Thank you!

Posted 9 months ago

“I ordered a Lelit Mara X and couldn’t have had a better experience! I appreciate that they bench test the machines to ensure that they’re working properly. When you’re spending so much money, it’s awful when things arrive and don’t work. I ended up returning the machine (e61 just isn’t for me), and the customer service was fantastic. They covered shipping back, and they gave me really detailed instructions on how to drain the boilers. Definitely would order from here again!!”

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Posted 9 months ago

Hi Jamie, Thank you for your kind words and we're sorry the Lelit Mara X didn't work out! We're here down the line should you ever need us or just want to chat coffee!

Posted 9 months ago

“The order was shipped and received very quickly. It was shipped and arrived within a few days of placing the order. It arrived in original packing and was exactly as described! Extremely happy with my purchase!”

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Posted 9 months ago

Thank you for leaving a review, Chantelle!

Posted 9 months ago

“Great customer service!”

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Posted 9 months ago

Thank you!

Posted 9 months ago

“Excellent fast service. Great selection of items. Very Happy”

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Posted 9 months ago

Thank, Larry!

Posted 9 months ago

“Awesome communication and fast shipping. Helped me pick out the perfect machine for me and I absolutely Love it.”

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Posted 10 months ago

Glad we could help out, Mark!

Posted 10 months ago

“Excellent customer service. Fast shipping and high quality accessories for our coffee machine. Would definitely buy from Cliff and Pebble again!”

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Posted 10 months ago

Thank you for your review!

Posted 10 months ago

“Very good company, only positive experience from purchasing a few grinders from them in the past 4 years or so. Would recommend for your espresso equipment.”

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Posted 10 months ago

Thank you, Igor!

Posted 10 months ago

“This company is great!!! I just purchased an espresso machine from Cliff and Pebble and couldn't be any happier with my purchase. The whole purchasing process went seamlessly, the machine arrived on time and as promised. I would definitely do business with them again!”

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Posted 10 months ago

Thank you, Rafael!

Posted 10 months ago

“Got an open box Eureka Mignon Specialita and it worked flawlessly. No coffee grounds in the machine and appeared brand new. Purchased for a great price. Happy with the full experience.”

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Posted 11 months ago

Glad we could help!

Posted 11 months ago

“Me encanta excelente servicio los recomiendo 100%”

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Posted 11 months ago

Thank you!

Posted 11 months ago

“Great service. Thank you Cliff and Pebble.”

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Posted 11 months ago

Thank you for leaving a review!

Posted 11 months ago

“Great selection and competitive prices! Didn’t need to use their great return policy as I was happy with my item.”

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Posted 11 months ago

Thank you, Daniel!

Posted 11 months ago

“I had a great experience with Cliff & Pebble. I was looking for a particular single-dose coffee grinder in red. No other retailer had it in stock, and had no date when it would be back in stock. Cliff & Pebble had it in stock and I asked them to delay delivery since I was out of town. They did just that and my order was delivered as I requested in excellent condition. Really great customer service. James”

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Posted 11 months ago

Happy we could help, James. Happy New Year!

Posted 11 months ago

“I love cliff&pebble. Matt was so kindness, he always understands my opinion. I recommend business with him.”

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Posted 11 months ago

Glad I could help, Eric!

Posted 11 months ago

“Amazing grinder saves me a lots of time !!🫶 I do recommend!!!!”

Cliff & Pebble 5 star review on 29th December 2023

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Posted 11 months ago

Thank you for the photo & video, Omar!

Posted 11 months ago

“So much information before making a purchase. Great prices and fast delivery as well. So happy with everything so far.”

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Posted 11 months ago

Glad we could help, Glenn!

Posted 11 months ago

“Wicked fast shipping and excellent customer service. God bless Cliff and Pebble!!”

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Posted 1 year ago

“I bought an unused, open-box Eureka espresso grinder. When it arrived it was very clean and had all the original parts and was unused. But the motor didn't turn unless I started it turning by hand. That is a classic problem with motorized devices that have a bad start capacitor circuit. I made a video of the grinder not working until I started it by hand and emailed it to them after hours. My email asked for a new grinder at the open box price for my trouble. I got a reply from a real person hours before their stated opening time the next day. But the reply had a silly suggestion on how I might get the grinder working which made me think they hadn't watched my video. It also said they don't normally replace an open box item with a new one. I replied that their suggestion was silly and asked if they watched the video. Soon after I got a reply that they were sending me a new grinder at the same price. A week later I had the new grinder and it worked great.”

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Posted 1 year ago

Hi David, Thank you for your review! Happy we could help.

Posted 1 year ago

Cliff & Pebble is rated 4.9 based on 237 reviews