Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,908 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order helpful instructions thank you”

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Posted 1 year ago

“Friendly and helpful, pleasure to deal with”

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Posted 1 year ago

“Great products, service, easy online shopping. Qick delivery, packaged really well.”

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Posted 1 year ago

“Xxxxxxxxxx”

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Posted 1 year ago

“My order was dispatched promptly, well packaged and in excellent condition when it arrived. I'm very pleased with the service from The Clock Shop and I would recommend them. The company stock a large selection of clocks from which to choose. I'm very pleased with my purchase.”

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Posted 1 year ago

“Goods as described and dispatched promptly. Thanks”

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Posted 1 year ago

“Great service, quick delivery”

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Posted 1 year ago

“The instructions on the website and included with the item made replacing the clock movement very easy.”

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Posted 1 year ago

“Packaged well and prompt”

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Posted 1 year ago

“The perfect replacement for a similar movement broken by mishandling the clock. Clock Shop's service and advice was first class.”

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Posted 1 year ago

“We had been up to Montville the previous weekend, and my husband commented on one of the motor bike clocks. As it is very hard to find anything for him, my daughter and I decided to go back the following weekend for the clock. Staff were lovely, just wished that we had checked opening hours as we got up there pretty early. still he loved the clocked and couldn't believe we went back for it :)”

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Posted 1 year ago

“I recently bought a clock movement, all staff have been very helpful, polite and informative. I highly recommend The Clock Shop for any clock requirements.”

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Posted 1 year ago

“Efficient ordering process.”

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Posted 1 year ago

“I used to own a miniature carriage clock made by Matthew Norman which Dan repaired for me, much to my delight. It was only around 70 mm high. After a few months at home it just totally disappeared - one of my good friends or family must have knocked it off - such are the joys of owning these exquisite pieces...............”

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Posted 1 year ago

“The Clock Shop has a great selection of products and everything i have bought there as been exactly as advertised and arrived promptly. I will be shopping there again.”

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Posted 1 year ago

“Items easy to select and delivery excellent”

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Posted 1 year ago

“Great service & excellent products.”

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Posted 1 year ago

“Online service is very friendly, with prompt and efficient delivery. Thank you, I am immensely pleased.”

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Posted 1 year ago

“Easy to use the website. Fast delivery perfectly packaged.”

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Posted 1 year ago

“The quartz clock workings item was not size 19mm as shown on packaging, but 16mm. Rang to sort it out, nice lady (that's the 2 stars) said she would forward on. Then nothing. Left for a week and sent message via web site, Still nothing. Gave up and purchased correct item elsewhere. Clock works fine.”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you for your feedback. This is not the level of customer service we are known for and I am very sorry for this experience. We appreciate that you have taken the time to bring this to our attention and if you can provide any further information as to who you spoke to so we can address this internally, I would appreciate you emailing me at reviews@clockshop.com.au. I have also checked our emails and we only have the initial enquiry from you on the 2nd of March to which you received a reply and subsequently ordered on the 4th of March. I can't see any other emails about this mistake. Regardless, this is not the customer service we strive to deliver and I will arrange a refund and advise when this has been processed. Kind Regards, Daniel Clock Shop Owner

Posted 1 year ago

Clock Shop is rated 4.9 based on 3,908 reviews