Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,909 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Tell us how Clock Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We enjoyed our time in the Clock Shop. The staff were fabulous and were able to show us a range of outdoor clocks that suited us.”

Helpful Report

Posted 3 years ago

“Good service and a great supply of clock parts.”

Helpful Report

Posted 3 years ago

“Help explain want I needed to build my project wall clock. Material despatch and tracking very good. However the Cylinder packaging was jointed by tape around 20 cm from the top which broke which them damaged the hands I ordered. Hoping they are repairable.”

Helpful Report

Posted 3 years ago

Hi Rodney, Thank you for your feedback. I am really sorry for the damage to the packaging and in turn the hands. Please reach out if the hands are too badly damaged and we will get you a new set. Regards Daniel

Posted 3 years ago

“Wonderful fast and efficient service”

Helpful Report

Posted 3 years ago

“Firstly, the product we purchased is of very good quality and compliments our living area. Secondly, the item was perfectly and safely packaged so no damage could incur during transport. Also the delivery time was short, excellent, considering the circumstanced we all experience with Covid19. Thank You "Clock Shop" for your great service.”

Helpful Report

Posted 3 years ago

“Bought some small bits and pieces from the Clock Shop. No order too small for them and they got it off to me really fast. Great work :)”

Helpful Report

Posted 3 years ago

“Very happy with staff and and management during process of ordering two different clocks. German quality”

Helpful Report

Posted 3 years ago

“I bought an 8 day cuckoo clock that is very beautiful. Expertly packed and arrived in 2 days. I ordered online but want to visit the shop to buy some more products.”

Helpful Report

Posted 3 years ago

“Needed a new movement, searched everywhere, no luck, until I messaged I messaged these guys. Daniel was incredibly helpful, found the part I needed and sent it. Great communications, great service. Highly recommend them.”

Helpful Report

Posted 3 years ago

“Staff were very helpful and so much variety to choose from. Will definitely be back.....”

Helpful Report

Posted 3 years ago

“I received my clock quickly and had a query which was answered very promptly. Clock lovely”

Helpful Report

Posted 3 years ago

“I recently ordered some items online from Clock Shop. They arrived quickly and were precisely as described. I then found I had ordered something I didn't need, and Clock Shop cheerfully accepted the return and promptly refunded the money. I thoroughly recommend doing business with them.”

Helpful Report

Posted 3 years ago

“A very fast and efficient delivery of the order. The replacement item for our clock worked perfectly”

Helpful Report

Posted 3 years ago

“Fantastic experience with clockshop. I got my clock nice and safe. Everyone in my family love it.”

Helpful Report

Posted 3 years ago

“Purchased online and communications via emails was excellent. This had been bought as a gift for the couple who called into the shop for collection, as they wanted to change it there was no problem at all. Happy couple, and I was pleased too. Thanks Daniel and Holly for your service”

Helpful Report

Posted 3 years ago

“I have long wanted a chiming pendulum wall clock.The Hermle clock at Clock Shop took my eye and so I took the plunge and bought it over the internet. It was delivered in a few days and what a joy the clock is! It has lifted our spirits in these COVID times. When I could not get the chimes right, Daniel was very attentive over the telephone. His advice and an iPhone video had the tiny problem fixed in no time. I am a very happy and satisfied customer.”

Helpful Report

Posted 3 years ago

“Parts are well described so no confusion over the part needed. Quick delivery, excellent communication. Many thanks”

Helpful Report

Posted 3 years ago

“Plenty of stock to choose from. Staff were friendly & very helpful. Love our cuckoo clock”

Helpful Report

Posted 3 years ago

“After placing my order online, I received a call from the Clock shop concerned that I had unknowingly order incompatible units. I was very impressed that the time was taken to call me and help me correct my order. I am one very happy customer.”

Helpful Report

Posted 3 years ago

“Always fast, efficient and a pleasure to buy from, love my clocks.”

Helpful Report

Posted 3 years ago

Clock Shop is rated 4.9 based on 3,909 reviews