Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,908 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a broken item due to rough handling in the post and another one was sent with no issues. Great customer service!”

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Posted 2 years ago

“My order was easy to select, arrived quickly, well packaged and exactly as ordered.”

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Posted 2 years ago

“Prompt and professional service!!”

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Posted 2 years ago

“good service prompt postage”

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Posted 2 years ago

“Amazing shop. Great service and friendly staff”

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Posted 2 years ago

“Very expensive postage for just a set of cuckoo clock hands, We rang to ask that they be posted in an envelope with a stamp on it, but told you couldn't do that. We operate an antique clock business in Albury and it would definately deter us from purchasing from you in the future. We needed the hands asap, so had no choice but to accept postage cost. We always get the cheapest postage cost for our customers when we send any clocks in the mail.”

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Posted 2 years ago

“Good service. Speedy delivery”

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Posted 2 years ago

“Efficient and prompt service”

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Posted 2 years ago

“Products ordered were excellent. Love them. Friendly staff. Very helpful.”

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Posted 2 years ago

“Helpful advice and caring r4esponses”

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Posted 2 years ago

“Your service was excellent. Unfortunately, the watch purchased did not work after a couple of days. We tried replacing the battery but this was not the issue. A replacement 'component' has been ordered at $180 which I agreed to as the watch was a birthday present for my granddaughter and she was disappointed that it did not work. I would have returned it to you but it was advertised as 'the last one'. But I would not hesitate to recommend the Clock Shop - as I said before - your service was excellent. Hopefully the component works. Carol”

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Posted 2 years ago

“Absolutely like the clock”

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Posted 2 years ago

“This was a wonderful shopping experience. The service was the best and the products in this shop are first class. I would love to recommend this shop and its products to anyone thinking of buying from here. We purchased a cuckoo clock and are so happy with it. Thank you.”

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Posted 2 years ago

“A simple battery change could have happened rather than sending the watch to Sydney.”

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Posted 2 years ago

Dear Ipek, Thank you for your feedback. I understand your frustration with the short delay however there is a procedure that we need to follow to ensure that we don't void the warranty. In this instance the ring watch had to be returned to the manufacturer for assessment. I am pleased that our team identified the issue and resolved it for you in a timely manner and that you received your item just a week after your purchase date. Kind Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“The clock shop was very helpful answered my questions quickly and precisely and after the sale they helped me install the clock step by step over the phone.”

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Posted 2 years ago

“The service I received whilst purchasing the clock was excellent. Thankyou.”

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Posted 2 years ago

“A very good website that made it very easy to order the correct clock movement and delivery was very prompt. Thank you”

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Posted 2 years ago

“I ordered some replacement parts and I received exactly what I needed and it was delivered promptly.”

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Posted 2 years ago

“I was extremely delighted to receive the parts I ordered Within a couple of days and as per my order. Reliable and fast service.”

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Posted 2 years ago

“Had exactly what I needed to maintain my old and dear wall clocks :-)”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,908 reviews