Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,909 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant and helpful staff”

Helpful Report

Posted 2 years ago

“I needed a new mechanism for a wall clock that has sentimental value. I found it easy on your website to identify a replacement that was well enough described for me to be confident it would fit (and it did!), and the new mechanism turned up less than two days after I ordered it! Re the price - my observation was that the mechanism was not the cheapest available, but I felt confident it was value for money.”

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Posted 2 years ago

“Great experience, mind boggling array of clocks and gadgets”

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Posted 2 years ago

“I was unable to order thru the website because it was being shipped to USA. I reached out to the Clock Shop and they promptly sent me an order request and kept me informed as to the delivery at each step. I received the clock today and I LOVE it!!”

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Posted 2 years ago

“Order process very easy. Prompt delivery within 2-3 days”

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Posted 2 years ago

“Everything happened as promised.”

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Posted 2 years ago

“Bought a cuckoo clock, such a hard decision. The staff were very accommodating and patient with me. Very knowledgeable and friendly.”

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Posted 2 years ago

“Easy to navigate website that allowed me to make a selection of my new Cuckoo Clock easily. It was easy to compare and very informative. It shows you know your stuff! Shipping was really fast and the package was boxed up very securely and marked fragile. A very happy customer!”

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Posted 2 years ago

“It was a pleasure doing business with the Clock shop, I did 2 orders over the phone and the team members couldn't have been more helpful. Because of the rain, I couldn't get up there for a couple of weeks. When I went in I was greeted very cheerfully and ended up spending another $60 odd dollars. I will be returning.”

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Posted 2 years ago

“Lovely hats made in Germany, very happy with my purchase! Australia Post slow with delivery then didn't deliver to my door - my only disappointment.”

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Posted 2 years ago

“Very pleasant staff”

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Posted 2 years ago

“..........”

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Posted 2 years ago

“The website was very easy to negotiate and the goods arrived very promptly today.”

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Posted 2 years ago

“Hello my husband and I visited in Fri.We were welcomed and was treated very greatfully.We were on our way from Brisbane to harveybay to stay with friends We purchased two clock .One was a gift for our friends in harveybay .When we gave them the clock it did not work so we were very upset about that .We bought the clock back in yesterday and was replaced as we bought a clock that didn't work .We are yet to start our other clock so hopefully that will be ok as that was the more expensive one .Anyway we will be back to buy more goods as we love your shop.Have a good day .”

Helpful Report

Posted 2 years ago

Thank you Lynette. I am really sorry the clock you purchased for your friends was faulty. I completely understand why you felt upset. We love our clocks and the quality is amazing however like any industry, we do encounter a very small percentage of products with faults and do our very best to resolve these issues quickly for our customers. Most products have a two-year warranty which provides a fair amount of time should a manufacturing issue become apparent. I appreciate you taking the time to provide valuable feedback and I'm sure you're going to love your own incredible cuckoo clock. Thank you for your support and should you require any further assistance please do not hesitate to contact us. Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“helpful staff”

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Posted 2 years ago

“Very easy to deal with. Hopefully I’ll be able to fix my clock 🕰.”

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Posted 2 years ago

“All of my questions were answered, the products I purchased were exactly what I needed.”

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Posted 2 years ago

“Both Shelly and Rodyn were extremely helpful in resolving my problem”

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Posted 2 years ago

“Great staff very, very helpful, a pleasure to deal with.”

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Posted 2 years ago

“??????????I had a great trouble finding the correct movement but when I did The burchase was simple and the dispatch was very quick”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,909 reviews