Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,921 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 20th April 2025

488

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

Helpful Report

Posted 1 year ago

“Service was very friendly and helpful. Unfortunately when I got my braces home, only one of the four clips worked. I needed to pin the braces to my pants for the event I needed to wear them for. But disappointing.”

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Posted 1 year ago

Hi Ingrid, Thank you for leaving your review. I'm sorry to hear that your product was damaged and unfit for use. Have you tried reaching out to our support team to organise a replacement as a part of our happiness guarantee? You can email support@clockshop.com.au with your order number to initiate the replacement. Kind Regards, The Team At Clock Shop

Posted 1 year ago

“Service was prompt, received mechanism within 3 days. Fitted perfectly.”

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Posted 1 year ago

“Lots of fascinating things to browse at great prices. Friendly helpful staff. Found what I wanted quickly.”

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Posted 1 year ago

“Excellent and extremely professional service.”

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Posted 1 year ago

“It was our first time visiting the shop. My 14 yr old son and I were having a weekend away for my birthday. When we saw all the clocks, my son wanted to buy me a clock using his first two pays from work. It was a clock very similar to the one my grandfather had before he passed away. My son wasn’t going to leave until he bought me one for my birthday. The lady who served us was very kind and very patient with my son, as he is autistic and struggles with socialising and being in environments he is not familiar with. It was a fantastic visit and I walked away with tears in my eyes. We will definitely be visiting again, will be telling people about the shop 🕰️❤️”

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Posted 1 year ago

“Very quick service. My order arrived safe and sound in 3 days wow! Love my cuckoo clock and weather house. Thank You”

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Posted 1 year ago

“Phoned to get some extra information as buying an analogue for elderly parent and the staff member was very helpful. Purchase process nice and easy. Product arrived promptly.”

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Posted 1 year ago

“Great service quality service and quality products”

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Posted 1 year ago

“Easy ordering, great communication, speedy and tracked delivery. Products excellent.”

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Posted 1 year ago

“Quick service.”

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Posted 1 year ago

“Easy to shop with and extremely quick dispatch and delivery 👌”

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Posted 1 year ago

“Very helpful website with great explanations; Prompt delivery with good communication of delivery progress; the product was very carefully wrapped to prevent any damage during transit; instructions for assembly were comprehensive and accurate; the product (replacement clock mechanism and hands) worked the first time. Very pleased!”

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Posted 1 year ago

“Same as our last order, from when we placed the order to its arrival at our home we were kept informed of our orders progress.”

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Posted 1 year ago

“Very good website and helpfull staff. When I realized that I had ordered the wrong item, the staff made it easy to change the order. The item was posted quickly and well packed.”

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Posted 1 year ago

“Wonderful service. Received my order quickly and in perfect condition. Thank you so much.”

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Posted 1 year ago

“I want to tell you how pleasant and happy I was to be able to visit your shop and get the best of attention wonderful experience thank you”

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Posted 1 year ago

“I ordered parts for two separate clocks and the team were thoughtful enough to enquire I'd purchased the correct items before shipping them. I was very impressed with this customer service. Thank you”

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Posted 1 year ago

“Thank you for your help. Mum love’s her cuckoo clock 🦉”

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Posted 1 year ago

“Beautiful clock, good service”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,921 reviews