Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,909 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say anything of significance about the cuckoo clock I purchased, because it's a present for my daughter, and it's still in it's box. However, I can say that the service I experienced was polite, prompt and efficient, and that my several questions were answered immediately. Delivery was a little late (about 6 business days), but the delay was almost certainly due to the Chinese virus. John Walker”

Helpful Report

Posted 3 years ago

“quick friendly service all with a smile”

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Posted 3 years ago

“The staff was very knowledgeable about their products and their service were excellent . Love the Clock shop.”

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Posted 3 years ago

“It was the first time we had bought any items from the Clock Shop and we were very pleased with how promptly our order was attended to, how we were kept informed of its progress and how carefully well packaged the items were. Thank you.”

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Posted 3 years ago

“Love my clocks,will never buy from any other.Promptly delivered and very well packed.Thank you.”

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Posted 3 years ago

“Beautiful shop with a great variety of clocks. Lovely people to deal with, very helpful and friendly.”

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Posted 3 years ago

“Great selection of products on the web site. I needed to match up a new mechanism that originally came from Europe. I was happy to find one locally in Australia. Quick postage and service. All installed and working well... 😊”

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Posted 3 years ago

“Description of the item being sold is poor. It is supposed to be an alarm clock but there is no way to change the loudness of the alarm which is very difficult to hear even when you are awake. The speed of delivery and notification was good.”

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Posted 3 years ago

Thank you for your feedback George. I would like to remind you that we have a 100% happiness guarantee so if you are not happy you can return your item - for full details please refer to our webiste - https://www.clockshop.com.au/returns_policy. We are working hard to update many of the descriptions on our website and while the description is far from extensive it is very clear and I would not expect any alarm clock sub $30 having volume control. Please don't hesitate to contact me for further discussion or if you need any assistance. Kind Regards, Daniel

Posted 3 years ago

“I love my music box, beautifully made, gorgeous sound. Great price.”

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Posted 3 years ago

“Top product and postage Thanks”

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Posted 3 years ago

“Excellent. Keep up the great work. Cheers.”

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Posted 3 years ago

“Great service - Highly recommended.”

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Posted 3 years ago

“I have found the clockshop has always been very helpful everytime i need to order clock supplies etc. the owner Daniel is very knowledgeable and cant help you enough,i have always found him terrific to deal with..”

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Posted 3 years ago

“Beautiful clock delivered very promptly. Very happy”

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Posted 3 years ago

“The Clockshop helped me fix my parents clock which I gave to them 40 years ago for their 25th wedding anniversary. It needed a new pendalum movement, pendalum and hands and it turned out great. Daniel and his team were fantastic !”

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Posted 3 years ago

“It is marvellous to just enter into the clock shop.”

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Posted 3 years ago

“All the questions I had about the clock I purchased were answered promptly. I also received suggestions on care/cleaning and the clock was properly packed for such a fragile item before my 2 hours car journey back home from Montville.”

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Posted 3 years ago

“Great freindly service”

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Posted 3 years ago

“Outstanding at every point of interaction. We travelled to Montville specifically to see the Clock Shop, and were really grateful we made the drive up from Brisbane. There's a range of content in the store, and staff/owners are able to explain in detail the differences between the types of clock they offer. We enjoyed the smaller items that area for sale around a German theme, but don't take your eyes of the main sale - these guys really know their clocks! We made a few purchases, and the store was able to arrange drop off for a large grandfather clock. The delivery was made by a highly experienced clock maker and professional, who helped set up the clocks in a very friendly and generous way. We wouldn't hesitate to recommend the clock shop - the quality, service, and experience were all 10/10.”

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Posted 3 years ago

“Really fast delivery and a beautiful watch delivered.”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,909 reviews