Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,909 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a expiring experience, lovely staff they were very kindly spoken I would gladly visit again”

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Posted 2 years ago

“Order arrived promptly and mechanism works well”

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Posted 2 years ago

“The Website was difficult to navigate through the products and accessories”

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Posted 2 years ago

Thank you for your support Rodney, and your feedback. To help us understand your feedback and improve our website, what did you find most difficult? Was it navigating the site or working out a suitable quartz movement? We are currently working on the parts to find solutions that make it easier for customers to both find the correct components and or information that will assist in the process. Thank you again for your feedback and I look forward to hearing your ideas on how we can improve. Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“Nice customer experience!”

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Posted 2 years ago

“Brought the clock for my mother she loves it”

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Posted 2 years ago

“Had what I wanted, with a very good description online to make sure I ordered the right thing. Goods dispatched right away, and arrived within a few days with full tracking. Happy Camper.”

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Posted 2 years ago

“Excellent selection of items and a very prompt service. Great customer follow up.”

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Posted 2 years ago

“Quick & efficient service”

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Posted 2 years ago

“Excellent on the wrapping, it's perfect, thx”

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Posted 2 years ago

“It is so good to deal with professional people who know what their customers want.. Great purchase experience, from choice of product to delivery , well done.”

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Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

“As a non-technical person, I was worried when I discovered that a movement had died. The website was particularly helpful, with a step-by-step video of what to do, and what to look for. On that basis, I confidently ordered a replacement movement (which arrived promptly)and successfully installed it. The clock is back on the wall.”

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Posted 2 years ago

“The young lady who assisted me was both courteous and proficient. She guided me through the process of finding the correct mechanism for my Anniversary clock replacement and then handled the transaction perfectly. The part is now installed and working perfectly. Easiest company that I have dealt with in quite a while. Excellent service and pretty quick delivery too.”

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Posted 2 years ago

“Easy to navigate website and work out what I was after 👍🏻”

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Posted 2 years ago

“Was a lovely shop to walk around Tried to obtain discount from Holly ,but she was sticking to the price We were happy to pay Was fun”

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Posted 2 years ago

“The assistand who I dealt with was more than helpfull with my current purchase. I would definately purchase again and recommend to familycand friends.”

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Posted 2 years ago

“Very easy to deal with”

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Posted 2 years ago

“Clock Shop excellent . Post Office average as they did not deliver to door as promised due to rain !! However ,noticed that the normal postman made his deliveries in the rain without a problem .”

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Posted 2 years ago

“It was overall a good experience and the ladies were helpful. There were a lot of people on Sunday wanting to visit the store but because of the CLOSED sign they walked away. Most people didn’t see that the store would open at 12.30pm which is an unusual opening time. Also, if I was a store owner and I saw groups of people standing outside ready for 12.30pm, and it was 20 past 12, I would open the doors and let them in. Not make them wait till the dot of 12.30pm. This is not how you encourage customers to support your store.”

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Posted 2 years ago

Thank you for your support and your feedback Megan. We appreciate you taking the time to share your experience. We close for 3 hours a week. It is a very brief opportunity for us to spend time together as a family and nurture our children. As you would now be aware, our store is full of incredible, intriguing and very intricate products. While it might seem simple to just open the doors as people are waiting, we have to provide a safe environment for our customers and our wonderful staff. Due to the recent pandemic we also carry out extensive cleaning and if we are finished and it is possible to open before the advertised trading hours then we open to allow customers through. I understand and appreciate your observations. Thank you again so much for visiting us at Clock Shop. Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“I give Clock Shop five stars. I contacted Daniel with a request to locate a particular Fasching mask or a carver who could make one for me in Germany. He located just the mask I wanted, handled payment through Clock Shop, and arranged shipment, tracking, and insurance for me. I received the mask today. It was packaged very well and is very high quality. I doubt I could have located the mask without his assistance. He kept me well informed every step of the way. I hope to do business with him again in the future. -- Richard Fisher, Hesperia CA”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,909 reviews