Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The description of the face size is misleading. It described them as 12.5cm faces . In actual fact the face size is only 10cm The outside metal housing is 12.5cm”

Helpful Report

Posted 1 year ago

Hi Jeff, Thank you for your feedback. We really appreciate you taking to time to provide this information. We clearly state the instrument size, not the dial size however I can see how this could be misleading. We will update our descriptions to also include the visible dial size. Thanks again for your feedback. Kind Regards, Clock Shop Team

Posted 1 year ago

“Thank you very much for your excellent customer service and your very prompt postage and handling of your quality clock parts for our family clock.”

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Posted 1 year ago

“The part was correct and the clock is working.”

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Posted 1 year ago

“I couldn't be happier with my experience with the clock shop staff. They were so helpful and friendly.”

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Posted 1 year ago

“Very helpful lady at reception. Thank you. Clock fixed!”

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Posted 1 year ago

“Clock Shop has a lot of information to help you select the correct replacement mechanism for your quartz clock. I recommend you check their website when you require parts for your clock.”

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Posted 1 year ago

“Very helpful staff when I telephoned with a query”

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Posted 1 year ago

“Products have clear description and are easy and simple to order. Delivery was very quick.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“My order was on time and exactly what I wanted.”

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Posted 1 year ago

“Wonderful customer service.”

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Posted 1 year ago

“Thank you the clock movement was correct. It was delivered on time.”

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Posted 1 year ago

“I'm so pleased I saw the ad for Woodburn Christmas Tree Russian Dolls- 14cm (Set Of 4) on Instagram. I didn't realise that the Clock Shop sold these special Christmas sets and couldn't wait to purchase one for my collection. They look fabulous in the photos and even better sitting in my display cabinet. They are so finely made with beautiful paintwork and with such delicacy. Awesome service from The Clock Shop with mindful packaging and fast shipping. Thank you so much.”

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Posted 1 year ago

“The lady at the shop explained in detail about the working of the clock, and the history which we found very interesting.”

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Posted 1 year ago

“Well package, even comes with gloves so u don’t manhandle the clock and pendulum”

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Posted 1 year ago

“The choice of movements and hands was good, ordering very easy and delivery was quick. Packaging was excellent with no chance of damage to movement or hands. Would highly recommend Clock Shop to everyone. Ed”

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Posted 1 year ago

“I was thrilled to discover The Clock Shop and get exactly what I was looking for. The Clock Shop team were fabulous and my order was looked after promptly and shipped, beautifully packaged; my precious item was delivered safe and sound. Marvellous.”

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Posted 1 year ago

“Highly recommended customer service is excellent, staff are extremely friendly and helpful A+++++”

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Posted 1 year ago

“I found that the customer service was excellent. I initially had trouble opening an account and they helped me via email until I was successful. I then placed my order and received it in a "timely" fashion. My clock is now fixed and running beautifully. Throughout this process, my questions were immediately answered in a kind, thoughtful and professional manner and I will not hesitate to purchase again from this well-run business. It was a pleasure from start to finish!!!!”

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Posted 1 year ago

“Diverse range of quality products sold by professional welcoming staff.”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,907 reviews