Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,915 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 21st December 2024

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service experience”

Helpful Report

Posted 1 year ago

“I have found Daniel and his team exceptional for customer service and product knowledge. I'm in Sydney and once my clock was purchased the team made all the arrangements for delivery which occurred without a hitch. Pricing is great! My purchase was done via laybuy which added an enormous amount of additional paperwork for the team but this was all done without any issue and with care and professionalism. I will purchase again from The Clock Shop without hesitation.”

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Posted 1 year ago

“Excellent comunication throughout the entire online purchase. Speedy delivery. Awesome service!!”

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Posted 1 year ago

“Very happy with our experience - the clock was well packed and the service was excellent - thanks”

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Posted 1 year ago

“Very happy with all my purchases, bought the ballerina box and then 2 more chest music boxes for my grandkids for Christmas 😀”

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Posted 1 year ago

“After my problem with ordering online with payments not going through, a phone call quickly sorted it out with very courteous staff fixing it up and my delivery came very quickly. A very good service from the Clock shop.”

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Posted 1 year ago

“I found every body I spoke to very kind and helpful. My order was dispatched immediately and I received the tracking details by the end of the day I ordered. The package arrived a couple of days later.”

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Posted 1 year ago

“Staff were exceptional. Really helpful with advice. It was a pleasurable experience dealing with you”

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Posted 1 year ago

“Quick service great products would shop there again. Thanks”

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Posted 1 year ago

“you over kill it. I received about 5 emails telling me I had made an order. Then another long list telling me its been dispatched it's now shipping etc etc . And now I get all these emails advertising. I just wanted to buy a clock part, not fill up my email.”

Helpful Report

Posted 1 year ago

Hi Brian, thanks so much for your feedback. We are really sorry that you feel we have over reached with the order updates. We have received very positive feedback when keeping our customers informed every step of the journey however we can also understand that you may not appreciate or need so many emails. We can see you have unsubscribed from our email marketing. If there is anything else we can assist you with please don't hesitate to reach out to support@clockshop.com.au Kind Regards, Clock Shop Team

Posted 1 year ago

“Very good”

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Posted 1 year ago

“Great quality temperature gauge that arrived super fast. Very happy with purchase and highly recommend seller”

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Posted 1 year ago

“The Clock Shop were brilliant. I was surprised that they personally checked the clock before they sent it out. It arrived well packaged and in perfect order and in good time.”

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Posted 1 year ago

“I have always had nothing but a positive experience with the Clock Shop and the owner (I dealt with Holly) is such a nice lady. They have a fantastic stock and I really love the fact that the items are made in Europe.”

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Posted 1 year ago

“great experience and no fuss. Product arrived as promised and the protective packaging was exceptional.”

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Posted 1 year ago

“I thought your service was outstanding and thank you very much”

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Posted 1 year ago

“Bought a small bell, just what I wanted. The parcel arrived quickly and it was well-packed for mail delivery. I would buy from this business again. Thank you.”

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Posted 1 year ago

“Excellent service. Quality product extremely well packaged. Sent very quickly. Couldn't ask for a better shopping experience.”

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Posted 1 year ago

“Shopping was easy, fast delivery!”

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Posted 1 year ago

“It was easy to purchase online and the product was well packed when received. Hopefully one day I will be able to visit the shop.”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,915 reviews