Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly supportive staff, that are happy to answer off the cuff questions”

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Posted 1 year ago

“Ordered new mechanism and hands for our favorite clock which wouldn't keep correct time. Tracking supplied and goods arrived quickly. Installed by my husband and now the clock is keeping perfect time.”

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Posted 1 year ago

“Good range, cheap, fast delivery, and helpful personalised service when I needed more information to narrow in on parts I needed to buy.”

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Posted 1 year ago

“Sales person very helpful and knowledgeable about the products. Order posted promptly, and received within a couple of days. Very happy.”

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Posted 1 year ago

“Website and ordering process very well put together. My purchase arrived very well packed and within a week.”

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Posted 1 year ago

“Prompt delivery, exceptional quality.”

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Posted 1 year ago

“website easy to use and delivery prompt”

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Posted 1 year ago

“Easy to shop online as all details of the clock available. Well packaged and arrived quickly.”

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Posted 1 year ago

“Very fast delivery”

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Posted 1 year ago

“Very good and very helpful Fixed the Village Clock Thankyou”

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Posted 1 year ago

“We have loved the Clock Shop for many years on our visits to the hinterlands. This visit we finally got to buy the perfect clock for our 5 year (wood) wedding anniversary. WE LOVE OUR CLOCK! Thank you to the lovely staff who helped us and made the experience all the more exciting!”

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Posted 1 year ago

“Fast clear service 👍”

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Posted 1 year ago

“We can't thank Angus enough for the repairs he did to my 93 year old mother's clock. He went above and beyond many times to make sure that it was absolutely perfect for mum. Nothing was too much trouble and she was just delighted to see the clock working beautifully once again. Thank you Angus. We wouldn't hesitate to recommend the Clock Shop.”

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Posted 1 year ago

“Website was very easy to use. My item was very well padded and was received in excellent condition. I’m very happy with my purchase. It was very well made and matched the description perfectly. Would be very happy to recommend this company.”

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Posted 1 year ago

“Extremely fast service”

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Posted 1 year ago

“Thank you guys for your help selecting the workings, hands and numbers for our members clocks. They turned out better than expected. Jim @ Sunshine Butterflies.”

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Posted 1 year ago

“We had a query about the Cookoo Clock when we first purchased it but our question was quickly answered to our satisfaction and we just love the beautiful sounds it makes. We now have two clocks in our house one up and one in our bar room competing with each other every hour. Fantastic.”

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Posted 1 year ago

“I am in NZ and very pleased with your tracking service and prompt delivery😊”

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Posted 1 year ago

“The website was the most difficult I have ever used with regard to payment. It took days to actually pay for my clock mechanism and the shipment. I waited about two days just to find out the cost of shipment - something normally calculated at checkout on most websites. Then, after waiting more than a week and the tracking still only saying "despatched" I contacted the seller only to find that it takes about a month to ship a light weight 2" square item from Australia to New Zealand. I would have thought it could go in a mailing bag and get here by regular post in a week or so. This has been at least a three week experience, so far, and I still don't have the mechanism. Thank god I didn't need it in a hurry.”

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Posted 1 year ago

Hi Chris, thank you for your feedback. This is really important and we appreciate you taking the time to share your experience. As a small business with limited resources we are still working to implement international shipping prices that are automatically calculated on our website. I apologise as this means that we currently quote the international shipping after the order has been submitted. Typically you would receive a couple of options for postage however in this instance you were only given the cheapest option which is also the slowest. I apologise for the poor experience and thank you again for bringing this to our attention. Kind Regards, Daniel - Clock Shop Owner

Posted 1 year ago

“What an eye opener. Never thought that this shop had so many clocks. Found the exact clock l have been looking for. This unique shop is well worth a visit. The staff were amazing, their knowledge of each and every clock was amazing.”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,907 reviews