Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,908 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering, great information on the website so I could choose the right replacement mechanism, and quick delivery.”

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Posted 1 year ago

“Gorgeous products, great prices, quick delivery.”

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Posted 1 year ago

“The website is easy to use, online ordering was straight forward, and communication was excellent. My order was delivered promptly.”

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Posted 1 year ago

“Huge range and mechanism I found is exactly what I was looking for. Responses to queries were clear and prompt.”

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Posted 1 year ago

“Very good!”

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Posted 1 year ago

“Excellent delivery time, very good packaging”

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Posted 1 year ago

“Very happy with my purchase (walking staff) and the service. Delivery was a little late but notification was provided, so not left wondering.”

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Posted 1 year ago

“Efficient service. My telephone query was very well handled”

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Posted 1 year ago

“Unique gift options and great customer service”

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Posted 1 year ago

“The clock I ordered for my mum for Christmas exactly what I was looking for. She purchased one for me from Germany and always regretted not buying one for herself. So happy with the product I received Thank you!”

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Posted 1 year ago

“the lady I ordered my weather house through was absolutely fantastic. her service was excellent. thank you so much. bought a weather clock there years ago and it is still very accurate so bought another one through you for my daughter for Christmas. kind regards Jessie”

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Posted 1 year ago

“Colin and Belle from the Blue Mountains have purchased numerous Cuckoo Clocks from our favorite Clock Shop. Wonderfully packed and posted on time and in perfect order, many thanks for each of The Team with Daniel and Holly. If you're visiting Southeast Queensland the Clock Shop in Montville is truly iconic and a must see.”

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Posted 1 year ago

“So helpful. Nothing was too much trouble.”

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Posted 1 year ago

“Fass and reliable service and excellent range and quality of products.”

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Posted 1 year ago

“Prompt service and article well wrapped.”

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Posted 1 year ago

“The service throughout was superb and friendly, the website is do well organised and easy to use - and with enough detail to make a selection from a large number of clocks available. The good service included the way the clock was packaged for mailing (we are in WA). Now we are enjoying the clock in its position on the wall. Thank you.”

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Posted 1 year ago

“Yes I bought the cookoo clock that I’ve been wanting for years- so worth the trip up the mountain front Brisbane. Pleasant staff and an amazing shop!”

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Posted 1 year ago

“I live in south east great southern of WA and had decided to purchase a reasonable watch while visiting your part of the country. I was delighted to come across your shop by chance and purchased the watch but unfortunately no one could adjust it to the current day or elaborate on its features and was advised to take it to jeweller for correcting. For me it is a 4 hour round trip to Esperance however I think your staff and your shop are fantastic and a wonderland of smile. My very best regards. Colin Hughes.”

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Posted 1 year ago

Dear Colin, Thank you for your review. I really appreciate that you have taken the time to provide helpful feedback. I apologise that we were unable to give you the assistance you required on the day. I have checked your order and can see you were served by one of our newest employees and may not have had the confidence or the product knowledge to guide you through the setup. I am sorry this was your experience and I will review our processes to ensure we can better deal with this situation in the future. If you require any additional support please do not hesitate to contact us on support@clockshop.com.au. Kind Regards, Daniel - Clock Shop Owner

Posted 1 year ago

“I was very pleased with the clock and the speed at which it was dispatched and the date of arrival as promised. I have no problems recommending this Company to my friends. I live in Townsville and will be visiting Brisbane over the Xmas period, will your business be open during this time, can you forward opening and closing times for me?”

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Posted 1 year ago

“Good prebuy information followed with quick delivery service”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,908 reviews