Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clock movement I ordered was delivered promptly, was the correct model, and worked without fault.”

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Posted 3 months ago

“Been to clock shop twice now and had great service both times”

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Posted 3 months ago

“Fantastic service,your people could not have been more helpful.”

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Posted 3 months ago

“Beautiful Bering Watch for my daughters 21st birthday - she was absolutely thrilled with its simplicity and elegance with the amazing Bering brand story behind it. Couldn’t be happier with purchase - as described, simple transaction and prompt delivery. Highly recommend.”

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Posted 3 months ago

“I found the staff very helpful & it was a Joy to shop in the clock shop”

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Posted 3 months ago

“Very professional and efficient service. Love your knowledge, experience, updates, and web information .”

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Posted 3 months ago

“I purchased a Takane mechanism and hands to go in an old clock that was losing time badly. Easy to install and not keeps time very well. I have another clock with the same mechanism and it has long kept good time, so I'm happy to recommend this mechanism. Clock Shop shipped the parts quickly and their website is very helpful.”

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Posted 3 months ago

“Great support and commiuication thank you”

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Posted 3 months ago

“The quality of the pendulum was so poor I was shocked. It was tinny, light weight metal and the bar was next to useless. Both went into the trash straight away.”

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Posted 3 months ago

Hi Brendan, Thank you for your review. I am sorry that you are shocked by the quality of the pendulum you purchased. If this was a replacement for an older, brass pendulum that is made from heavier material then I understand a comparison may reflect a significant difference in quality however this is an economy pendulum that is sold with many of our battery operated pendulum movements and the weight is important for the operation of these clocks. We can source other heavier and better quality pendulums from our clock manufacturers in Germany however you these won't cost less than the price of a burger. The price you paid is reflected in the product you received. If you want better quality, it will simply cost more. Our happiness guarantee provides assurance that if you're not happy with the product then you can return it for a refund. It sounds as though this is no longer an option however if you require any further assistance please reach out to our team on support@clockshop.com.au. Regards, Clock Shop Team

Posted 3 months ago

“No problems at all. The precise descriptions given on the website make it very easy to select the correct item for your needs. Good price and prompt delivery made the buying experience even better. Heartily recommended!!”

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Posted 3 months ago

“Useful advice and excellent service.”

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Posted 3 months ago

“Very good easy to use on line store with large variety of clocks to choose from. The gift vouchers were an excellent way to receive a gift and select the clock I wanted.”

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Posted 3 months ago

“Fast and high quality. Fitted following enclosed instructions easily. Looks exactly as described.”

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Posted 3 months ago

“The shop displays was very inviting which made you walk around the shop several times. The service was first class.”

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Posted 3 months ago

“Wonderful service. Very happy customer. Thank you.”

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Posted 3 months ago

“Excellent experience, the assistance I received was excellent and helped me to make a good choice for my purchase of a Cuckoo Clock”

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Posted 3 months ago

“Excellent service and delivery! So good to a have friendly contact.”

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Posted 3 months ago

“I was very with your service all in good condition and exxcelent service thank youJohn Blackaller”

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Posted 3 months ago

“Very helpful and easy to deal with.”

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Posted 3 months ago

“Thank you Clock Shop for your excellent service and beautiful products. We love all our new clocks.”

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Posted 3 months ago

Clock Shop is rated 4.9 based on 3,906 reviews