Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,907 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love dealing with you guys. I just find the web page a little too reactive. It's very quick to flick from what you're hoping to look at to something the cursor inadvertently passes over. Apart from that, great. Seems like good stock and fair postage time - Will see with this one. Looking forward to an ongoing association Cheers”

Helpful Report

Posted 1 year ago

“Thanks Daniel. Your advice relating to our new clock was spot on. Ashley was also great. Delivery was even better, arriving sooner than was estimated. The clock seems to be working perfectly although we are still getting used to the 15 minute chimes.”

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Posted 1 year ago

“I came across this little gem online when looking for some gifts for my children. The items I ordered were shipped very quickly and arrived safely within the week. Very satisfied and will be shopping with the clock shop again.”

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Posted 1 year ago

“I finally received my order. Wanted it for use at Easter but I guess I left it too late.”

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Posted 1 year ago

Hi Cheryl, Thank you for spending the time to write your review. We reached out informing you that your order had been shipped 1 day after it was placed, and that Australia Post had delayed your order by 7 days over the Easter long weekend. Unfortunately, we cannot control the speed in which Australia Post operates at, and once the order leaves our warehouse it is out of our hands. We are always happy to provide support if packages are delayed or lost, and have done so to many customers in the past. I do believe this is an inaccurate assessment of our business as the issue was not with Clock Shop, but with Australia Post. If you are unhappy with our procedures you can always send your concerns to support@clockshop.com.au or call us on 07 5442 9409. Kind Regards, Francis - Ecommerce Manager

Posted 1 year ago

“Very happy with the product and efficient sales system.”

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Posted 1 year ago

“I loved it. It is the most beautiful shop I've been to. The service was excellent and it was a joy to have been there. Thank you for the experience.”

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Posted 1 year ago

“Received the clock on time Beautiful and cute But the size of the clock is small”

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Posted 1 year ago

“What can l say. I ordered - you supplied. Thank you.”

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Posted 1 year ago

“The 2 witches I ordered where delivered quickly and in good condition. Regards Ingrid”

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Posted 1 year ago

“Great device love going in and service is great”

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Posted 1 year ago

“Easy to use web site, quick delivery. Excellent product works well”

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Posted 1 year ago

“Very fast service as usual.”

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Posted 1 year ago

“We ordered a replacement battery clock mechanism for our wall clock. Everything came as ordered and arrived promptly. Would use Clock Shop again and recommend them to others.”

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Posted 1 year ago

“Easy purchase, fast delivery, arrived intact. Value and good quality. Excellent customer service. Will be back.”

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Posted 1 year ago

“Great products, safely packaged for the trip south to Tassie”

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Posted 1 year ago

“Could not supply and took so long to let me know”

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Posted 1 year ago

Dear Nerida, Thank you for your feedback. I apologise for the delay in responding to you and that we couldn't fulfil your order. We have more of this item on the way from Germany and I think there may have been some confusion with our stock system. It is important feedback and I appreciate your time to let us know. Would you like us to contact you when this is back in stock? Should be here mid to late May. If so, please send us an email at support@clockshop.com.au. Kind Regards, Clock Shop Team

Posted 1 year ago

“Excellent and prompt service. Website tells you all you need to know in order to make correct purchase.”

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Posted 1 year ago

“Very helpful, and very friendly.”

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Posted 1 year ago

“it worked out of the box”

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Posted 1 year ago

“It was so refreshing to visit a website with such wonderful attention to detail, irrespective of the size of the transaction. The video’s & instructions included provided all of the relevant guidance needed to replace our clock’s movement & hands.”

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Posted 1 year ago

Clock Shop is rated 4.9 based on 3,907 reviews