Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,909 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,909 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 14th November 2024

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite pleasant personnel”

Helpful Report

Posted 2 years ago

“I was unsure of what mechanism I needed to repair a handmade timber clock. Staff at the Clock Shop were very helpful. They communicated with me by phone & email and helped me to eventually place the correct order.”

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Posted 2 years ago

“Experienced several delays with postage, but that seems to be everyone at the moment, so not mad about it. Quality product that was exactly like the pictures.”

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Posted 2 years ago

“Great experience shopping at this unique shop. Staff very friendly and knowledgeable. Great range of clocks and associated equipment.”

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Posted 2 years ago

“I pre-ordered a clock and the shop communicated well when there were delays with the shipment.”

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Posted 2 years ago

“Very quick to get orders posted , my last order for cuckoo bellows was in good time thanks”

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Posted 2 years ago

“We were impressed by the range of the type of clock that we were looking for to replace one in our holiday apartment. The purchase experience was very pleasant”

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Posted 2 years ago

“I found it easy to navigate around the website and use the filters to find what I wanted.”

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Posted 2 years ago

“The service was excellent, and they went out of their way to find a clock similar to what I was looking for, plus kept me updated on expected delivery date.”

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Posted 2 years ago

“Excellent service .”

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Posted 2 years ago

“Extremely happy with service and delivery within a few days.....amazing!”

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Posted 2 years ago

“It was good to find an Australian source of parts to repair my wife's favourite clock. The entire process went smoothly and quickly, with appropriate reminders that Clock Shop welcomed calls for assistance if required. The old clock is now repaired and working perfectly.”

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Posted 2 years ago

“Friendly staff and great customer service. Due to logistical shipping issues my order had been delayed. I received a thorough email explaining what was happening, approximate delay times etc. It couldn't be helped and nobody was to blame but an email communicating to me exactly what was happening was fantastic. And without me having to make any calls to ask for an explanation. Great communication and great initiative!”

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Posted 2 years ago

“A great store to deal with. Fast postage and fantastic service.”

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Posted 2 years ago

“Any contact with your staff was very efficient”

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Posted 2 years ago

“Good service and good quality products. Recommendable to everyone.”

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Posted 2 years ago

“Very friendly and helpful phone contact to purchase my clock. Ongoing emails updating progress of order keeping me informed if shipping and CoVid hassles. Clock on way. Thrilled”

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Posted 2 years ago

“Very helpful service, thank you.”

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Posted 2 years ago

“Excellent customer service and I was kept well informed on how my order was progressing. I felt like a very valued customer, a rarity in retail these days. Thank you.”

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Posted 2 years ago

“Always nice service and variety of clocks to choose in store with you budget.”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,909 reviews