Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,915 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

Write Your review

Tell us how Clock Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful warm service from the Clock Shop team. I had a small challenge with my old mantle clock conversion and they quickly helped we with a very effective work around. Big thanks!”

Helpful Report

Posted 5 months ago

“Very helpful and knowledgeable.”

Helpful Report

Posted 5 months ago

“I had reason to contact clock shop after my order arrived and the customer service was outstanding. They advised me and then followed up to ensure that everything was perfect. I would recommend this company and will be using them the next time I need parts. Thank you”

Helpful Report

Posted 5 months ago

“Very happy with my purchase. The Clock Shop kept me informed with the progress of my purchase. If you need a special clock. Call these guys. You will not be disappointed.”

Helpful Report

Posted 5 months ago

“I was looking for items that I could use as toys for my great-grandson. Found some items that suited. Site was easy to navigate. The check out process was easy and intuitive. Small parcel arrived quickly via Australia Post and in good condition.”

Helpful Report

Posted 5 months ago

“Happy with the parts. However the online shopping experience was fraught. The separation of the payment for the item and a seperate payment for delivery was the problem with extreme difficulty in getting the second invoice. Many emails required. Why not calculate delivery with the purchase as with every other online payment I have made.”

Helpful Report

Posted 5 months ago

Hi Graham, thank you for your feedback. I completely understand your frustration at the clunky nature of our international shipping setup and having to quote each order manually is not our plan long term. As a small family business we simply have not had the resources to formulate an international shipping matrix for our 5000 plus products. It is a work in progress however in the short term, we quote each customer so we can provide the most economical shipping option as opposed to just charging a flat rate that ends up being unreasonable for small parts orders such as yours. Thank you for supporting Clock Shop. Warm Regards, Clock Shop Team

Posted 5 months ago

“Fast,reliable and professional service”

Helpful Report

Posted 5 months ago

“Fantastic place”

Helpful Report

Posted 5 months ago

“Very happy with my clock and the phone conversation was excellent with Angus who got me through a couple of hiccups. The service was brilliant. Many thanks deana bennett”

Helpful Report

Posted 5 months ago

“delivery achieved”

Helpful Report

Posted 5 months ago

“Great customer service and lovely location”

Helpful Report

Posted 5 months ago

“The staff member was very friendly and packed the clock in the box really carefully. Great service.”

Helpful Report

Posted 5 months ago

“Exceptional customer service! Will highly recommend the clock shop to friends and family. Thank you Angus for all your help.”

Helpful Report

Posted 5 months ago

“Great friendly service”

Helpful Report

Posted 5 months ago

“Good value. On time delivery.”

Helpful Report

Posted 5 months ago

“Been going to Clock Shop for some 30years plus. It’s great that family has taken over from parents and I will continue to inhabit their shop for future years.”

Helpful Report

Posted 5 months ago

“Good friendly service”

Helpful Report

Posted 5 months ago

“The clock is a bit small”

Helpful Report

Posted 5 months ago

“I found their website easy to use and my selection was promptly acknowledged and on its way. I felt very comfortable with my experience and am happy with my purchase. Ann”

Helpful Report

Posted 5 months ago

“Excellent service… thank you… now have a working clock. ⏰”

Helpful Report

Posted 5 months ago

Clock Shop is rated 4.9 based on 3,915 reviews