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Cloudious9 Reviews

4.4 Rating 1,219 Reviews
85 %
of reviewers recommend Cloudious9
4.4
Based on 1,219 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Email:

richard@cloudious9.com

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Anonymous
Anonymous  // 01/01/2019
I loved the entire transaction all products I bought are well made.
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Posted 2 years ago
Unbelievably innovative product & fantastic customer service. Rare these days to be hitting 5 stars on all fronts !
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Posted 2 years ago
I had issues with shipment of the product and Dom from customer service was able to assist me right away to help take care of the issue. Outstanding customer service
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Posted 2 years ago
I had some order issues - my fault - and Dom was kind enough to help me out each time.
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Posted 2 years ago
Just broke my 3 year old c9 vape, bought the same one, works better than before. Loving the new rework with that silicon piece on the cooling element. Will always use your products!
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Posted 2 years ago
Excellent build & great support. Thank you, Team.
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Posted 2 years ago
Atomic 9 - not sure it's worth the money. It's small and discreet. Easy to use once you get the clicks down to start. My biggest disappointment was the sesh time. I get about 5 hits and it's done. Battery life could be much longer. For using alone at home it's decent. Especially at the price point. Yes, it's fine for individual use at home.
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Posted 2 years ago
I was disappointed to see how much herb it could really hold. I can expect future editions to hold more product. Most people these days are not one toke ponies.
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Posted 2 years ago
I purchased the NX bundle at x mas for myself because I enjoyed the original so much and was excited to see the one that did concentrates. Well all was good except the cloudious 9 was hard to turn on sometimes taking 5 or 6 times to get it to come on. I contacted cust service because a previous issue with my first purchase was handled quickly and with no hassles. That wasn't the case with the current issue. Since you are no longer handling cust service in house they wanted videos and detailed descriptions and it really disappointing if it wasn't for the fact that the C9 is my go to traveling vape so I just bought another. Hopefully I'll never need the 2yr "no hassle " warranty
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Posted 2 years ago
I had problems with my atomic9 , support is sending out a replacement
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Posted 2 years ago
Super amazing. Easy to use. The water filtration system is so good on the throat and just smoooooth!!!!
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Posted 2 years ago
Absolutely the best customer service hands down. To no fault of their own I received a glass item that was cracked and they immediately sent a new replacement. So nice to experience a business that works to the customer satisfaction. Thanks
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Posted 2 years ago
very smooth transaction, even sent extras!
Cloudious9 5 star review on 13th July 2022
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Posted 2 years ago
I am on Cloud 9
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Posted 2 years ago
I love the purchase of this vape it's outstanding you can taste every terpene And all the Natural flavors in the bud that it has to offer and gives you and very clean Strong high . I definitely would recommend this product
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Posted 2 years ago
Great product and very discreet. Price is awesome compared to other options. I smoke often and it does the job really well. Clean up is easier than the first one I bought. Battery lasts a while. Unfortunately, I tend to replace mine once a year due to issues that arise. Most recent, the chamber wouldn't heat up anymore. I always to forget to register for the warranty.
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Posted 2 years ago
The buttons for "return to shopping" or "go to checkout" could be clearer. That's all. Remember most of the people are high when they are ordering.
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Posted 2 years ago
Customer service is always prompt, polite, and helpful. They take care of any issue so easily! The company has been super accommodating as I had experienced issues with my first device (the NX) and it was replaced fast and easily with no hassle. It’s been a little over a year I think since I purchased the NX model. Still love it and very happy with my purchase. Lastly , replacement parts cheap to begin with unlike a different model from another company that I bought a while back. And I travel with the NX and MY experience has been smooth sailing
Cloudious9 5 star review on 13th June 2022
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Posted 2 years ago
I love my Cloudious9. The only reason I did not give a 5 out of 5 is because I have problem getting it to turn on. Button does not always work.
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Posted 2 years ago
Best grinder I have every purchased 🥰🥰🥰🥰🥰🥰🥰MY NEW BEST FRIEND
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Posted 2 years ago
Cloudious9 is rated 4.4 based on 1,219 reviews