Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,214 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Email:

richard@cloudious9.com

Write Your review

Tell us how Cloudious9 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it!!!”

Helpful Report

Posted 8 months ago

“Badass company. Best grinder in the industry. Love the dry herb pen too. Reached out for questions about a minor issue I was having with it and I got sent a replacement instantly. They also responded faster than 1 hour. Cloudious9 is a no nonsense top tier smoke brand that you are going to start seeing ALOT more of very soon.”

Helpful Report

Posted 9 months ago

“They have great quality products and exceptional customer service. If you have any issues with your items all you have to do is contact them and they will resolve your issue promptly even if it means sending you a replacement,whatever it takes to make you satisfied! Highly recommend them”

Helpful Report

Posted 9 months ago

“Just replaced my first cloudious from many years ago - honestly the best out there - no rivals - tried them all and this is seriously the best !”

Helpful Report

Posted 9 months ago

“Great customer service, great products... glad Cloudious9 is doing well.”

Helpful Report

Posted 9 months ago

“The Tectonic9 Grinder is awesome! Dispensing you product takes a little learning curve without any spillage. It's also great for storing you ground product. The clear window let's you see how much you have ground.”

Helpful Report

Posted 9 months ago

“Very good product and customer service.”

Helpful Report

Posted 9 months ago

“Great service! Speedy shipping! Awesome game changeing product!”

Helpful Report

Posted 9 months ago

“The gold set is awesome. The best vapes and grinder ever.”

Helpful Report

Posted 9 months ago

“Amazing customer service, had written a previous review, because of user error I ended up snapping mine in half within half an hour of getting it, they saw my review, kindly reached out, and sent me a replacement part, 10/10 would recommend to anyone just for the amazing customer service.Great company, great product, and great customer service.”

Helpful Report

Posted 9 months ago

“This is my first dry vape unit, I ordered another similar product of the same price and it is not as good as the Atomic 9. I like it so much I have another one on order.”

Helpful Report

Posted 10 months ago

“While I believe this product will be amazing I can’t honestly say that it is… seeing as how I haven’t received the product yet and based on shipping I have no idea where it is… so for the time being I will have to leave this review… it’s not your fault the postal system just sucks.”

Helpful Report

Posted 10 months ago

“Over the years I've had a few parts that for whatever reason needed to be replaced. Cloudious9 has always been good to me and quickly sent me a replacement. Customer service has always been great.”

Helpful Report

Posted 10 months ago

“This review is for the cloudious 9 NX. The only real downside is that the cartridge makes things more complicated, as the unit won't start if it doesn't detect the cartridge. Water around/on the contact points for the body and cartridge will make the unit not start consistently. I ran into this issue during the first hour, but I eventually managed to get it figured out. Thereafter, the unit has worked reliably. The cartridge also gets hot, but never to the point where I was worried about getting burned. They provide a silicone case that the unit sits in which makes the unit easier to hold and will stop you from touching hot metal while in use, but the cartridge will still feel warm even through that. Temperature is controlled via the very bottom of the unit which is twisted to change settings. The silicone case hinders this action a little which makes it slightly harder to change settings with it in the case. The cartridge system is a vast improvement over the previous model which forced you to pour out the water to clean the chamber. Overall, with the addition of a replaceable battery (currently sold out, lol) and a dramatically easier way of cleaning the chamber, this is the perfect water-cooled vape, as long as you aren't trying to leave the house with it. It is expensive, so I would consider it more on the luxury side. If you're looking for a low-hassle way to get smooth, cool pulls each time with easy cleanup and you're in a position to splurge, this is the one. The way the cartridge sticks out on the side gives the profile of some futuristic techno bong, which is essentially what this is I guess.”

Helpful Report

Posted 10 months ago

“I got the grinder for my man and he loves it. Grinds up herbs real nice.”

Helpful Report

Posted 10 months ago

“Not what I thought I was getting.”

Helpful Report

Posted 11 months ago

“Best customer service I've had in years! Actually spoke to someone on the phone and they were quite helpful. Would recommend to anyone”

Helpful Report

Posted 11 months ago

“Excellent product!!”

Helpful Report

Posted 11 months ago

“It’s great had the first one for 6 years, was time to update. Fast shipping came with little accessories, v happy w the experience!”

Helpful Report

Posted 11 months ago

“If there was any way to return this and get a refund I would. The return instructions are cut off so the return info is hidden. This doesn't give me close to the cloud I expect when I use it. I know you will never contact me to help solve this problem but I want you to know I will tell everyone that this product is NOT WORTH ordering any time vaping is discussed. The picture I sent shows the right hand side of the return info is cut off and I'm unable to see the return instructions...”

Helpful Report

Posted 11 months ago

Cloudious9 is rated 4.4 based on 1,214 reviews