Cloudious9 Reviews

Name: Cloudious9
Rating: 4.39

4.4 Rating 1,234 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very unsatisfied with my device”

Helpful Report

Posted 4 years ago

“After about a week it's already died on me. It's a beautiful piece but functionally it's pathetic. NOT worth it for the price!”

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Posted 4 years ago

“I haven't received my item yet. I sent you guys a message that I have yet to receive a response in regards to my order. I also paid extra for 2 day delivery, it's been 8 days now.”

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Posted 4 years ago

“I purchased the Cloudious 9 water bubbler for a gift for my fiance and was very unhappy that it was a defective right out the box ..”

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Posted 4 years ago

“The vape bong is a joke doesn't even hit and leaks water everywhere, when you hit it water goes in your mouth and said it came with leather case and it didn't. I would never recommend any thing from this company its a waste of money and then you waste your bud.”

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Posted 4 years ago

“I haven’t received it yet. It’s going to be late and I won’t get it in time to give on Christmas. :(”

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Posted 4 years ago

“I love my Cloudious 9, however I’m having an issue with the charging connection and there IS NO CUSTOMER SERVICE. At least none I can find. Called, sent email, did chat...nada. It’s unfortunate, because I love the product. Lost a potentially excellent customer.”

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Posted 4 years ago

“Hello, I purchased the mega bundle for my 40th birthday. Both units got very hot and had almost no battery life. The button kept sticking in the big unit. I called and asked for a replacement, and was sent a unit with scratches and a big divot in it... I called and emailed the store again for the past week in order to seek a return, and there has been no response. They did not stand behind their product.”

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Posted 4 years ago

“Hardly works. If you put too little in, it just seems to burn it and you can keep hitting it, but not much comes out. If i pack the whole thing full, i can get some vape to come out, but its not nearly as much as i feel like it should be. And the effects are extremely muted, you have to smoke twice as much to achieve the same effects. I played around with the unit for a couple days, trying all the different heat settings, watching videos, trying to figure out if mine was just broken, but it just seems to be a super inefficient little piece of equipment with zero return policy or customer satisfaction guaranteed.”

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Posted 4 years ago

“It's not working at all...................”

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Posted 4 years ago

“I purchased 2 vaporizers, and they both have scratches all over them, and they've definitely been used! I think it's dangerous to sell used products that people are going to put their mouths on, especially during this Coronavirus!! I want my money back!”

Helpful Report

Posted 4 years ago

“Cloudious 9 is, potentially, a very good product but there was a serious problem with water leaking because the glass cylinder and seal arrived damaged. A new glass and seal are being sent or so I’ve been told. I am attempting to wait patiently.”

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Posted 4 years ago

“In just 2 weeks of owning I had to replace glass cylinder and now it is not able to charge. Great when it works”

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Posted 4 years ago

“Your website won't let me buy the bundle. If the website does not work I question the quality of this device.”

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Posted 4 years ago

“This thing is way too hyped and rated for what it does. I spent $220 on something that doesn't hit? Can't believe this is even for sale. I really can't even understand how this hit the market. I would love a refund.”

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Posted 4 years ago

“The grinder and vaporizer were very disappointing.”

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Posted 4 years ago

“This was my 5th Hydrology 9 purchase, I am extremely disappointed. Every time I have purchased this product it has not lasted more than 4 months. You warranty department Sends broke replacements, I thought, I like the product. I will just buy a new one every 4 months. So I purchase a new one and arrives already broken. I am done I have burnt too much money with you guys. God bless and good luck.”

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Posted 5 years ago

“I need mine serviced for repairs. It short circuited and will not charge. It just keeps flashing and turning different colors.while charging. And the borosilicate glass piece in the center cracked from the weather in the first 3 days.”

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Posted 5 years ago

“The purchase and delivery were fine, but getting the device to work each time is another story. After receiving a full charge overnight the device is extremely difficult to turn on: The directions of pressing the start-button 3 times does not work. I find that the device only turns On after a series of random button pressing. I will be returning this unit for a replacement.”

Helpful Report

Posted 5 years ago

“I ordered some spare parts and picked them up on Thursday April 25. When I opened my parcel I found that 2 of the acrylic tubes were not in the parcel. I called your 888-508-1839 number and left a message. I then sent you a email to the support@cloudious9.com to explain the problem. I unfortunately put in the wrong cell number the correct number is 780-991-0340. I would greatly appreciate someone contact me as soon as possible so that we can correct the shortage in my order. Thanks so much Dave Sharpe”

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Posted 5 years ago

Cloudious9 is rated 4.4 based on 1,234 reviews