Cloudious9 Reviews

Name: Cloudious9
Rating: 4.39

4.4 Rating 1,234 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had H9 for a few months. In order to stop leakage you must tighten the glass into position. The white rubber or plastic washer has ripped. The one between the glass and the bottom base.Is this going to be an on-going problem? I know there is a delicate balance of tightening enough to stop leakage and not damaging the unit.Can you improve the washer so it doesn't rip. So needless to say I can not use mine until I replace the ripped washer. like your device.”

Helpful Report

Posted 6 years ago

“Been using hydrology for half a year and i am mostly satisfied. I've brought it on my trips to Amsterdam, Italy, Paris and around my country. It safely passed every check (packed in luggage) in airport and in museums when it was in my handbag. My advices to other users: 1) Don't put too much herb and don't pack it. Just fill the chamber up, don't overdo it. Otherwise it won't combust properly and you won't get smoke, flavor or effect. 2) Be careful with both plastic and glass tubes - they break easily. Do not put too much pressure when screwing the top. Don't drop it (obviously). When travelling - use only plastic tubes and put the device inside the case if you bought it. 3) Clean the chamber after every use. Clean the device after every use or at least after a few. You have to disassemble it completely - water gets inside main column and under the metal sleeve. Thankfully all the electronics are sealed off and almost waterproof (excellent design choice btw). Silicone parts absorb the smell and become orange over time. Nothing can be done apart from replacing them and i wish they sold new ones. Chamber also inevitably gets darker and uncleanable (could try solvents used in bong cleaning). Vinegar also helps with cleaning metal parts and tubes. 4) If you fill the chamber completely and use first 2 temperatures (blue, yellow) - you get about 4-5 sessions out of the herb inside. As in - you can heat up the herb 5 times before the taste becomes bad and it burns out. By this time the herb will be dark brown colour and you could collect it if you want to make tinctures. More than that and it simply turns black, tasteless and doesn't have any effect. As far as i can tell - it ends up being a little less economical than traditional methods of smoking. It would've been better if "the session" (amount of time the device is green and keeping the temperature) was much shorter - 30 seconds, instead of 2 minutes so the herb wouldn't burn out so quickly. Other than that - it works fine and i actually like it. That said all my friends who smoke normally didn't like it. They say it lacks the "punch" or "punishment" but as a non-smoker for a while i was coughing quite a lot until it suddenly stopped. Smell is better, though still very distinguishable and noticeable, so the device should only be used where it's permitted.”

Helpful Report

Posted 6 years ago

“as name implies your on a cloud”

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Posted 6 years ago

“Great look, great tech! How about larger herb chamber? Otherwise, it’s a great purchase.”

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Posted 6 years ago

“the product works great. its disappointing when you spend that much money and it looks used. the glass and cap are scratched. the actual product works great. consistent heat on the herb and air flow.”

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Posted 6 years ago

“so super smooth its unbelievable. it has a learning curve so dont give up, but once you got it down its amazeballs”

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Posted 6 years ago

“The experience was great and I cant wait to receive my new vaporizer”

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Posted 6 years ago

“The Hydrology9 is a really great device. Smoothest smoking/vaping experience I've ever had. The only issue I had was with the final packaging/manufacturing. When it arrived, there appeared to be some smudges on it from some sort of industrial oil/lubricant(?). Also, taking off the internal air intake screen was impossible with the enclosed flathead screwdriver tool. I ended slightly bending the tool in trying to take off the screen. I had to use a regular screwdriver with a proper handle to get enough leverage to take it off. After I'd taken it off, I found a small metal shaving that might've been the culprit, however this points to the need for the manufacturer to be more diligent in cleaning off parts as they come off the line. All that aside, I highly recommend it.”

Helpful Report

Posted 6 years ago

“very tedious when cleaning, sharp edges which proceeded to cut my hand when taking it apart to be cleaned. Heating options is nice, feature to spin the weed amazing. Super convenient when on the go all in all good vape but it sliced my hand open sooooo not very happy.”

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Posted 6 years ago

“Great service but your website has a few pop up windows that do not go away and it’s not related to the product”

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Posted 6 years ago

“fast shipping”

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Posted 6 years ago

“I think the Cloudious9 works great.! You get a really nice smooth high”

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Posted 6 years ago

“Was very happy about the experience. Just wished you would have taken a third code. Got an email the day after for a free case which I purchased. That would be a deal breaker. Do that some people have a fixed income... was thinking of canceling the order do to that”

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Posted 6 years ago

“The process was easy and simple and more importantly shipped out that day! I eagerly await the arrival of my cloudious9, which is due to arrive today!!”

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Posted 6 years ago

“I had no problems with my purchase experience. Can't give full review because it's still in transit. I'm happy so far.”

Helpful Report

Posted 6 years ago

“Pros - easy to assemble and use, vape health benefits, water filtered vapor, small enough to be easily transported while still having enough heft to make sure you don't forget you have it, the optional carrying case makes it easy to carry on a belt, the cleaning kit is definitely not skimpy and will get the job done. Cons - micro USB (USB-C is far superior and easier to use and should be considered as a necessary upgrade on future iterations), only one color option (I would like to see a black one in the future), filling can be a pain in the ass. Other thoughts - it would be nice to have the color we select for our heat option to light up while vaping and have the green light flash maybe six times when the unit reaches temp before going back to the temperature color, a set of tweezers and/or a funnel small enough for the opening would be a wise inclusion to help minimize messes made while filling (I have large hands and suffer from Parkinson's-like tremors and tend to make a bit of a mess), and speaking of the cleaning kit, having a place to put it in the carrying case would be helpful. One nice addition too would be a black case as well. The dark brown is nice, and slightly dark, but black is my favorite. Closing - I've had my unit less than 24 hours now and am falling in love with it. It is quickly becoming my go-to for my medical needs. I am still learning some of the quirks and tricks (every device has them) but I am overall very pleased thus far. I highly recommend this unit. The biggest reason I took one star off of my rating is because of the small filling hole and lack of small device to assist in that. I recommend keeping a set of tweezers handy for that purpose. I am doing exactly that. I will be recommending this device to all of my friends.”

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Posted 6 years ago

“I think you need to clarify what exactly comes with the purchase because your website is confusing. You should list all of the items so people dont order extras that they do not require. Second thing is to split your "accessories" into two categories because some are actually replacement parts and not true accessories. I order extra accessories because I was confused about what came with the main purchase. I'd advise doing this soon as possible for I almost didn't purchase because of the confusion and I would imagine other potential buyers are holding off buying as well. Thank you, ~Erik”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we will certainly clarify our website asap. Thank you again!

Posted 6 years ago

“I received my replacement cylinder now I can vape again. Thank you.”

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Posted 6 years ago

“I love a bong and my husband loves a vape so the two together was wonderful!! Still learning a bit with it like when we have a few more people it seems to go out quickly, but love the high from it -even ordered one for a friend!”

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Posted 6 years ago

“I love the quality of the product. The colour indicators are a little bit beyond the normal user. It's not as user friendly as I would have hoped, but ok for me. Thanks for a great product!”

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Posted 6 years ago

Cloudious9 is rated 4.4 based on 1,234 reviews