Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,219 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

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“So nice to have a company that sells parts for their products. And very quick shipping!”

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Posted 2 years ago

“I've been purchasing from Cloudious for the last 4 years & through 3 generations of their product. Their Customer Service team is the absolute best! Always very responsive & helpful. More companies' customer service teams should be using Cloudious as a template. It's that good !”

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Posted 2 years ago

“So far it seems to work well but too soon to know how well only puffed twice with it and it was smooth sailing so far”

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Posted 2 years ago

“Hi, There’s a problem with the shipping usps marked the day it was supposed to arrived as MIS-SHIPPED in the 27 then misshipped again on the 28 and today received 0 updates on my item.”

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Posted 2 years ago

“Items were defective did not want to charge or turn on for the very first time . I was super excited but was let down . I’ve been in contact with customer service and only get one email every 5 days which is frustrating. I ordered the bundle which was disappointing. Two days after I ordered the limited black version had came out so I figured I’d purchase and just return the regular bundle I purchased first. Still haven’t received it and the first one was a complete let down. I’m trying to stay positive waiting for it too come but I just want to return the first purchase but seems too much of a hassle for customers service to help me out.”

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Posted 2 years ago

“Some glitches with device, customer support great to make it right.”

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Posted 2 years ago

“Honestly, I wasn't sure what to expect, but they were like, really cool. The grinder is great, the little dry herb vaporizer is super easy to use and clean. I was never good at smoking before, too much coughing and whatnot, but the ability to adjust the temperature and the cooling chamber mean I literally have not coughed once yet. Sick. Love it.”

Helpful Report

Posted 2 years ago

“The build quality feels solid, and the design and LEDs definitely make it look of higher quality. It has problems with water slowly leaking out of the seal of the chamber where you pour water in, so I can't turn it upside down if there is water inside. I also see some water stuck inside the glass mouthpiece between the glass and the interior metal ring. It looks and feels high quality, but performance leaves much to be desired, having water leaking problems was especially disappointing, considering the price point.”

Helpful Report

Posted 2 years ago

“I originally was introduced to the product via Amazon when I ordered the electric grinder. I loved the grinder so much, I ventured to the site to check out other products. I then purchased a bundle. This has taken my game to a whole new level. Top notch quality! Impressive packaging. Everything arrived in excellent shape. Then...I tried the products and it has changed my entire level of herb usage. I have tried all temperatures and learned some things I was not aware of in regard to effect levels based on different temps. Love it! Now I have a way to enjoy dry and vapor and look good doing it with my classy tools. Burnt out bong went in the trash.”

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Posted 2 years ago

“I love all there products. I wish the would send some to review for the medication purposes for the disabled and handicap community ✌️”

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Posted 2 years ago

“I love it so far. It's not just cool looking but easy to use as well. No burned throat, and no smell. Love that.”

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Posted 2 years ago

“the first one I purchased didnt work at all. the company stood behind it and sent a new one. I charge for 2-3hours use it once and the battery is dead, need to charge again. I followed the instructions but still cant get it to work properly. I would not purchase another and am not satisfied with the device. didnt even bother sending this one back. writing this $ off to experience”

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Posted 2 years ago

“No............”

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Posted 2 years ago

“I’m giving it a poor rating because the unit I received is defective. So far customer service has been great. The representative was apologetic and is quickly sending me a replacement battery to check if this will fix . But receiving a broken unit was truly disheartening.”

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Posted 2 years ago

“Cloudious 9 is great for the money, this is my second one. The first I dropped while on vacation and broke the hinge.”

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Posted 2 years ago

“Bought this on sale. I have 2 other Cloudious products, so got this purely because of the quality of the others. No other vape cleans so thoroughly and easily. 5 temps allow various taste and effects. Easy draw. Just wish it held more!”

Helpful Report

Posted 2 years ago

“The Hydrology9 could be better. The sessions don't last very long and the mouth piece leaks pretty bad when needing to change out a bowl and pack a new one. I've disassembled it and reassembled made sure everything is very secure and still i get leakage when i flip it upside down to pack more.”

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Posted 2 years ago

“Blazing fast processing and shipping!! Exactly what I like about Cloudious9!”

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Posted 2 years ago

“Cloudious9 makes the best grinder and vape that I have ever used.”

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Posted 2 years ago

“Works great, and looks awesome, it always gets compliments.”

Helpful Report

Posted 2 years ago

Cloudious9 is rated 4.4 based on 1,219 reviews