Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,219 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an incredible product, for an awesome price, from an amazing company. Customer service kept me informed of my purchase through the entire delivery process. Highly recommend!”

Helpful Report

Posted 3 years ago

“DOA, no response from support, other bad units. Forming a conclusion about Hydrology inferior quality. The only thing that was saving you was good support now you don't even have that.”

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Posted 3 years ago

“Quality product, Fast shipping, Very happy!”

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Posted 3 years ago

“Best grinder by far!!!. My got stolen, so what did I do, I HAD to buy another one. Always have to keep one handy! 🤪”

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Posted 3 years ago

“Very fast delivery and the product was just amazing will purchase again”

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Posted 3 years ago

“I ordered the Hydrology9 NX and received it promptly. On opening the box and inspecting the parts I noticed some discrepancies between the parts and parts as described in the operating manual. I found this to be quite confusing. I called customer support, left a message and never received a callback. I emailed customer support and informed them that I was returning the device. I received an email informing me to provide customer service with a tracking number which I did. The box was mailed priority mail on Friday 10/19/2021 to the Santana street address in Hayward.”

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Posted 3 years ago

“Cloudious9 received was defective. CHatted with cust service and got replacement on the way. Customer service did a solid. Product was a bust so far.”

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Posted 3 years ago

“Easy checkout, arrived when stated. Grandson’s Christmas gift.”

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Posted 3 years ago

“I love mine. I have had it almost 2 years now and if something ever happened to it, I would be trying to order another on asap. I clean it every month which I should maybe to more but it seems to work for it. It is a great little unit and still looks 9.5 out of 10. It is so efficient and quite a nice experience overall. I just love taking hits with this thing.”

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Posted 3 years ago

“Giving it as a gift”

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Posted 3 years ago

“I'm on my fourth Cloudious9. I had the first for 3 years and got another as a backup. Then I saw the new design with removeable chamber so I bought one. I've had it for a year and bought another as backup. Service is nothing short of amazing! Quick delivery, immediate response to questions and issues. What I like best about Cloudious9 is that, even though the original was great, they're always improving it. Every new model is different from and better than the previous one. I wouldn't even consider buying a different vaporizer.”

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Posted 3 years ago

“Order shipped out very quick! It was easy to order and get the discount for signing up for emails.”

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Posted 3 years ago

“The Hydrology9 NX is by far the greatest device I’ve ever used.”

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Posted 3 years ago

“Easy to use and works great!”

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Posted 3 years ago

“Nice to have a device that can do both concentrate and flower. My hope is that replacement pieces like the bowls for concentrate can be readily available.”

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Posted 3 years ago

“Not impressed with the vape but the grinder is almost perfect for filling my hitter box. I just dont think I'm made for vaping flower .”

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Posted 3 years ago

“It stopped working after less than a month. When I emailed them, they sent a new battery. When that didn’t work they refused to send me a replacement device and asked me to troubleshoot their products during their 10-5 hours. What they did not consider is that most people work during those hours. I am unable to schedule a phone call from 10-5 on a weekday. I think it’s ridiculous to ask someone to take a day off for something like this as well as I am completely unwilling to spend my entire lunch break dealing with it. I’ve spent over $1,200 on your products in the past three years and this is how they treated me. DON’T BELIEVE THE TWO YEAR WARRANTY. It’s a complete lie. After less than a month I’m out $375 for a useless product. Shame on your company. I will not be suggesting any friends or family to buy this product. Between my spouse and I we have purchased three of the older model. You guys totally lost some loyal customers. I’ve never had anything but positive experiences until this really terrible one. So disappointed and will not ever suggest or recommend this product. Please be warned consumers, this company will not honor their two year warranty even if it’s only been a month.”

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Posted 3 years ago

“Love it. Smooth hits Everytime. Would highly recommend.”

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Posted 3 years ago

“Convenient to carry in your pocket. Also more efficient and easier to clean than my old dry herb vaporizer. Temperature display very small and tough to read without glasses.”

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Posted 3 years ago

“the NEW NX, maybe I will get used to it, but 1st impression, the leaf bung has a tiny screw-cap with swivel handle that's nicely crafted but remains a pain to manipulate on and off several times during a session... this lid would have been IMO the most relevant place where to use a magnetic cap. Perhaps this NX is better at concentrates while the original H9 remains their most efficient leaf machine.”

Helpful Report

Posted 3 years ago

Cloudious9 is rated 4.4 based on 1,219 reviews