Cloudious9 Reviews

Name: Cloudious9
Rating: 4.40

4.4 Rating 1,219 Reviews

85 %

of reviewers recommend Cloudious9

4.4

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Email:

richard@cloudious9.com

Write Your review

Tell us how Cloudious9 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not getting any cloud whatsoever, following instructions and temp guidelines, fresh pack, everything. Fresh out of the box, really disappointed, it’s a huge letdown compared to all the reviews and videos.”

Helpful Report

Posted 6 years ago

Hi Gwen, Sorry to hear! This is definitely not standard behavior for the H9, and can be covered by warranty. We will email you with more info about the process.

Posted 6 years ago

“Extraordinary smoothness and efficiency!”

Helpful Report

Posted 6 years ago

“It came before Friday”

Helpful Report

Posted 6 years ago

“Best vaporizer on the planet!”

Helpful Report

Posted 6 years ago

“I have not yet received my Hydrology9 but if it is anything like the service both pre and after sales I will not be disappointed. Excellent and friendly. Paul.”

Helpful Report

Posted 6 years ago

“I think you need to clarify what exactly comes with the purchase because your website is confusing. You should list all of the items so people dont order extras that they do not require. Second thing is to split your "accessories" into two categories because some are actually replacement parts and not true accessories. I order extra accessories because I was confused about what came with the main purchase. I'd advise doing this soon as possible for I almost didn't purchase because of the confusion and I would imagine other potential buyers are holding off buying as well. Thank you, ~Erik”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we will certainly clarify our website asap. Thank you again!

Posted 6 years ago

“So smooth, so sleek... it’s just the perfect tool to make each vape session absolutely wonderful.”

Helpful Report

Posted 6 years ago

“Customer service is top notch. Shipping was fast and Hydrology9 was beautifully packaged. I bought this vaporizer for the water filtration and convection oven. It is a smooth, clean vape with decent flavor. When I had an issue, customer service took care of it immediately.”

Helpful Report

Posted 6 years ago

“Support is responsive and helpful, but UPS shipping was a bit of a let-down. Ordered this over a week ago (CA to CO) and it is still sitting in Salt Lake City.”

Helpful Report

Posted 6 years ago

“Straight forward, easy to order, got a 10% discount. However I got a voucher for the free leather bag on my email once I'd already purchased the product. Wish there was a way I could have used that but all in all. Am pretty happy.”

Helpful Report

Posted 6 years ago

“Didn't receive delivery for 11 days instead of 2-6. A couple of weekends were involved so that almost makes the 6 day window. Immediately after placing my order I got an email offering 10% off. Too late for me to use it. Four days after I placed my order I got an email offering a leather case with my order. Again too late for me to use it. I've used the Cloudious for a couple of days now and I love it. It's exactly what I was looking for. I can overlook the shipping but I feel taken by the offers. I feel I should at least get the leather case and maybe the 10% too. Thank you Robert Noack Please send me the leather case. Thank you”

Helpful Report

Posted 6 years ago

Hi Robert, Sorry to hear! This seems to be mostly one of the instances where the shipment was done just late enough to be postponed to the following Monday. For the inconvenience, I don't think it is out of the question to retroactively offer one of the deals (we can't stack them but we can offer one). Please let us know which one you would like to add and we'll add it. Thanks!

Posted 6 years ago

“My first one was great at first but it started to have some airflow issues after a few months, it eventually got unbearable so I reached out to support and wish i did weeks earlier, they were incredibly helpful! They assured me it was a problem with the device and that I would have a new one shipped out to me asap it'll be here tomorrow and I'm beyond thrilled to have a functional one again.”

Helpful Report

Posted 6 years ago

“Well, to start off I love the Cloudious9 and the case as well and When I had a problem your support team was right on point and help me out with the situation I had again Thanks Cloudious9 team support for doing a great Job keep up the good work!!!”

Helpful Report

Posted 6 years ago

“I love my Cloudious; however, The product should be sold with a trouble shooting guide watching repetitive YouTube videos is not as helpful as it sounds”

Helpful Report

Posted 6 years ago

“It works great. Just like you intended. Pure taste! Much milder, but just as effective as smoking. Easy on the lungs. Just one problem. The metal in the screwdriver is way too soft. The small perforated plate won't budge with the screw driver. the tip just bends, I've got to find a thin bit screw driver that is strong enough to remove the small round plate. Any suggestions?”

Helpful Report

Posted 6 years ago

Hi Paul, thank you for your review! This can happen, especially with residue adding to the resistance on the vapor passage cover. The best thing we can really advise is to have a stronger screwdriver on hand, if possible. The opposite end of the screwdriver tool should still be able to effectively clear the heating chamber of residue. Please let me know if this was helpful, thanks!

Posted 6 years ago

“I’m not sure yet but so far the C9 is working well. I think this should go out after 1 week of use. Then you’d get a more honest answer. I’ll write you back in a week. So far so good.”

Helpful Report

Posted 6 years ago

Thank you so much! We like to invite you to join our referral program https://cloudious9.referralcandy.com/ Please let your friends or family know about Cloudious9

Posted 6 years ago

“I received my replacement cylinder now I can vape again. Thank you.”

Helpful Report

Posted 6 years ago

“A creative rendition on any dry flower vapes”

Helpful Report

Posted 6 years ago

“I have never had a better vaping experience than when I use my Hydrology9 vaporizer. I vape every evening to manage my chronic, unrelenting pain caused by a handful of autoimmune disorders, and the hit is always so smooth and potent. I have never achieved the same benefits with any other vape or pen. I also want to commend Cloudious 9 as a whole; their customer service is unparalleled. My vaporizer began chipping slightly on the glass cylinder and all I had to do was contact them, explain the situation via email, send them a few specs and they happily replaced the affected components. It was extremely painless, and they were very friendly. I really can't say enough good things about this company and their exceptional product.”

Helpful Report

Posted 6 years ago

“Got my order in 9 days on the other side of the planet. The vaporizer looks solid and very high quality. It turned out to be easy to use and worked perfectly on the first try. The glass tube unfortunately was broken during shipment but they sent me another one the moment i contacted support about it. Thankfully i bought the bundle and had acrylic one to spare which is just as good. Overall 10/10 for delivery speed, quality and service.”

Helpful Report

Posted 6 years ago

Cloudious9 is rated 4.4 based on 1,219 reviews