Clubhouse Golf Reviews

Name: Clubhouse Golf
Rating: 2.05

2.1 Rating 60 Reviews

25 %

of reviewers recommend Clubhouse Golf

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Metrics

2.1

Based on 60 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Clubhouse Golf 1 star review on 5th April 2023

Anonymous

Clubhouse Golf 1 star review on 15th August 2020

Michael Pijnenborgh

Anonymous

Anonymous // 01/01/2019

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“Really perfect these 3 days, a big thank you to our guide Reda who was very attentive to us. I recommend them to every one.”

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Posted 3 years ago

“My partner just took up golf again after a 20 year gap so I’ve been looking to buy him some things for x-mas. I ordered trousers from Clubhouse Golf but accidentally ordered them in the wrong size. I hadn’t realised they don’t offer free returns (which was a disappointment) but they did have DPD drop off return at £2.99 compared with the £9.99 option. I decided to use this.....I've tried several times and keep getting a server error. I contacted their customer services returns team to be told there is nothing they can do about it. Terrible customer service and terrible returns service and policy so I won’t be using them again!”

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Posted 4 years ago

“Would give 0 starts but unavailable. Sent a club back after 3 days. Expected refund as they'd done that on 3 previous clubs I returned. Now won't refund and won't provide any resolution. £200 out of pocket. Reported to Trading Standards. Their insolence and stubbornness to even try and reach out to me to get this issue sorted has been noted. Never buy from this company. Cowboys.”

Helpful Report

Posted 4 years ago

“I spent in excess of £1500 with Clubhouse Golf on numerous different items the most expensive of which was a driver and a gold bag. Upon receipt of my purchases both items were missing without any explanation. When I eventually got through to their sales/customer service I was informed both items were out of stock. After numerous further phone calls I revived a different bag and driver. As part of my purchases there was a hybrid TM iron which I was informed would take a further 2/3 weeks before delivery. After 5 weeks I contacted clubhouse golf 3 times and have been informed my iron is out of stock (which in itself is interesting as I paid for it to be amended/adjusted. I have now been informed this will not be available until 25th October. Clubhouse golf are quick to take your money irrespective as to whether they have the equipment in stock or not, their communications (or lack of) are atrocious. After I receive my iron ( if I receive it at all) I will never be using this unprofessional supplier again.”

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Posted 4 years ago

“Awesome service and amazing price! Very fast delivers !”

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Posted 4 years ago

“I ordered Callaway gloves in size ML. But I got them in S. I wrote nearly 10 Mails and had 5 telefoncalls. At the last call my interlocuter promised me to solve my Problem! But nothing happend. I was very disappointed about this bad service. I ordered a lot of items at clubhousegolf. In the past everything was ok. So I have to give a bad rating. Maybe I can await a reaction!”

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Posted 4 years ago

“I’m a regular customer but I’ve purchased a druh belt and after two times wearing the belt all the leather top layer was gone. I’ve send a couple of pictures but that wasn’t enough for Clubhouse Golf and Druh Belt. I had to pay for returning the belt. After a couple of weeks they told me that they didn’t received the belt and so no possibility for a complaint. Good service Clubhouse Golf and Druh Belt. 👍🏻”

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Posted 4 years ago

“Ordered golf shoes, too big, refund took over 10 days to reach my account, and was deducted £4.99 on the refund?? I paid the postage of £6+ to return them recorded delivery. Im £11 down and still no golf shoes to show for it.”

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Posted 4 years ago

“SrixonGolf balls ordered and delivered after 8days! V poor.”

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Posted 4 years ago

“I am a regular customer , have purchased 3 pairs of Rain grip FJ golf gloves ,Apparently in error I have purchased Right handed ones ,I am a right handed golfer who of course wears his gloves on the left hand ,it sadly seems your employees are prepared to loose my custom for the sake of return postage ,I only wanted these exchanging for the left hand.”

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Posted 4 years ago

“Do not order from this website. I placed an order for balls and gloves on may the 15th, haven't heard a single word from them and will most likely never see my products, given I see many similar feedbacks. Stay away.”

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Posted 4 years ago

“Criminal. First they miss sell me a driver thats out of stock and don't inform me until i received the other item. Then tell me the finance agreement is now invalid so force me to pay pull price for the other single item, negating the 10% off deal. Then don't cancel the finance agreement! I'm out of pocket, grief caused by them is through the roof. Id have never bothered to purchase one club had i know the second was out of stock. Absolutely horrendous.”

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Posted 4 years ago

“Missing items from gps holder email after email no joy now nothing. Gps range finder still not appeared paid for express delivery only to find out later that was suspended. But was still charged”

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Posted 4 years ago

“Great service and short delivery time :-) I have bought several golf equipment at Clubhousegolf and the service is amazing and very professionel. So i will defently shop there again :-). Delivery is about a week and i think thats ok from UK to DK :-)”

Helpful Report

Posted 4 years ago

“Brilliant services. Very fast delivery. High quality products at great prices. Recommand Clubhousegolf*****. Very professionnal site. Liz and Michel Pingeon, France.(customer for many years)”

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Posted 4 years ago

“Dont buy from here. Pay next day delivery and then told itll be 18 days. Brilliant.”

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Posted 5 years ago

“Would highly recommend clubhouse golf, we ordered wrong part, so very easily returned it and without quibble got the correct part , have confidence that they know what they are doing and that they are customer focused.”

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Posted 5 years ago

“Excellent service before and after.”

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Posted 6 years ago

“Clubhouse Golf delivery was on time and the item purchased was exactly as advertised. The item was competitivelt priced and website arranged in a manner which made access straightforward.”

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Posted 6 years ago

“very good product and an excellent price also very helpful on the phone”

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Posted 6 years ago

Clubhouse Golf is rated 2.1 based on 60 reviews