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Club L London Reviews

4.0 Rating 1,491 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
the only thing to say is I was very disappointed when I got my package, poor quality compared to the price and the dress totally different from the picture , my skirt and blazer came unzipped Had to send it all back I had a bad experience particularly, especially with quality, smells really bad the size it is not real size for some clothes To be honest I DONT KNOW WHAT TO SAY!
Club L London 1 star review on 14th September 2021 Club L London 1 star review on 14th September 2021
Helpful Report
Posted 3 years ago
Beautiful dresses and clothing! Super easy to navigate through the site and pricing is great! Delivery was super quick! I ordered 3 dresses on late Saturday night and they arrived by Monday!
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Posted 3 years ago
Love club L London, would buy from again
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Posted 3 years ago
Customer service has been awful. I had ordered some items from club London, when it came to payment I chose to pay with Apple Pay, I noticed that it has charged me for DPD next day delivery however it never gave me an option for delivery at checkout. If I had the option I would have chose standard delivery royal mail which I am aware that club London states is an option. Although, I did not want next day delivery the delivery took 3 days to arrive. Customer service response was that they could not amend the order, which I can understand however they could have reimbursed me for the fault on their website.
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Posted 3 years ago
Great quality and true to size would definitely buy from here again xx
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Posted 3 years ago
Absolutely love the quality of these items and sizing is superb compared to lots of other online retailers! Great varitey of outfits too, can’t go wrong😍😍
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Posted 3 years ago
Fab choice of products and all fit well. Could have done with a little more communication regarding when my order was going to be delivered.
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Posted 3 years ago
Products were excellent quality and were exactly the same as the pictures
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Posted 3 years ago
This is a real review from an actual buyer and not one from the company itself. Bought the dress in the picture for £45 Wife wore it to a restaurant had it on for about 3 hours. Take a look at the photos after 3 hours of wear. Where your arms drop by your side, it wares the fabric out. In no time at all. The dress looks like its 15 years old and been washed and worn a hundred times. But its been worn once and not washed. Even where the seabelt in a car goes wore out the front of the dress. 20 min drive!!! Really bad customer service they offer a 50% refund!! Why whats the point the dress is useless and not fit for purpose. I would expect tgis from a £5 dress from ali express but not a £45. Really poor quality. Clothes may look nice but they will not last.
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Posted 3 years ago
Stunning clothing, great quality, excellent shipping time.
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Posted 3 years ago
Loved !! Great quality x
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Posted 3 years ago
LOVE LOVE LOVE!! Beautiful clothes, great prices and super fast delivery! My go to for any occasion ❤️
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Posted 3 years ago
The ordered arrived so beautifully packed and the quality of the set is unbelievable. I was sceptical about the sizing but it is absolutely perfect! Can’t wait to wear it for my birthday ♥️
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Posted 3 years ago
Quick delivery and the quality of the dress is amazing. I ordered this dress for my baby shower and it was so comfortable around my bump.
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Posted 3 years ago
Fabulous dress! The material is nice and feels well made. Delivery was quick and hassle free.
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Posted 3 years ago
Easy delivery service, which I really liked and the quality of the trousers that I ordered is great. Nevertheless, the site has plus size products which is great, but it doesn't have a size smaller than UK6 for those who are thin. Don't know if I'll be ordering again due to size issues.
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Posted 3 years ago
The dresses look nice on the pictures on their website but they are different in person, there’s just way too much material on most of their ruffle dresses. Every single time I have ordered from here, I have sent 90% back because it’s simply not the same as what’s been advertised and I’m a size 6/8 petite girl
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Posted 3 years ago
Loving my dresses
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Posted 3 years ago
Absolutely in love, both dresses I bought are gorgeous. I initially bought the both to pick between the two but now I’m keeping both lol, the quality is giving high classic boujee babe so I’m here for it.
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Posted 3 years ago
I was so excited to receive my order but was left quite disappointed. I love the designs but found that the material and the quality of the finish on these garments weren't as pictured. The seams were off, ruffles were all weird lengths ... I've kept 1 of the 6 items I ordered. Disappointed as was so keen to wear these items for my hen do !
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Posted 3 years ago
Club L London is rated 4.0 based on 1,491 reviews