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Club L London Reviews

4.0 Rating 1,491 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
I have not received my order and I paid for next day delivery. But to soon requesting a review been 5 days
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Posted 3 years ago
Amazing! Just simply amazing. So comfortable and the material isn’t seethrough colour and size is true to website too!
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Posted 3 years ago
Club L have been fast and efficient. The order arrived next day and the email communication kept me fully informed. What a pleasure shopping with Club L
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Posted 3 years ago
My beautiful dresses arrived in speedy time. I ordered my size (12) , but unfortunately they were both way too small, very small in fact. My friend who is a size 10 couldn’t even get them on. I will have to send them back.
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Posted 3 years ago
Club London was recommended by a friend, I was not disappointed, quick delivery, reasonably priced, quality and fit was amazing, I just need to decided which dress I’m wearing now ! Will definitely be back and been telling everyone 😁
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Posted 3 years ago
Amazing 🤩
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Posted 3 years ago
Great quality clothing and impressive styles will definitely be ordering from you again.
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Posted 3 years ago
Fast delivery. Reasonable prices. Amazing quality of dresses (v figure flattering!!) and really easy returns process. Also love that you can use Klarna
Club L London 5 star review on 10th September 2021
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Posted 3 years ago
So, its my first time ordering from this company and i will say, i am 100% happy with the whole service plus my dress looks really amazing! I really wish i had a picture to show, but its stored away for my weekend away!
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Posted 3 years ago
Amazing quality and true to size. Super comfy material can’t fault it
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Posted 3 years ago
Love my new top, such good quality and never disappoints!
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Posted 3 years ago
Ordered multiple dresses over the space of a week for a wedding the quality of dresses have been amazing! Delivery has been really quick and returns process is also easy.
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Posted 3 years ago
Always a perfect fit, material and within budget xx
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Posted 3 years ago
Gorgeous quality. A bit too long for me as l am a very short girl.
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Posted 3 years ago
I ordered 2 dresses and 1 jumpsuit, they are unreal, never found anything that fits as well as these do! They also have enough coverage for larger bust girls like myself. Thank you!!
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Posted 3 years ago
Trying to contact Customer service regarding my refund was and still is horrible. I’ve sent several emails to address a return issue that I am having. Well, after almost two weeks of try to get a response from a human rather than an automatically generated email is frustrating. The emails are all the same. My problem is not with the dress that I purchased, they are beautiful. One of them didn’t fit properly and I wanted a refund. I cannot return the dress after 14 days which was not an issue either. The problem is that when I needed assistance with the return no one helped from the company. I bet that I will receive a response on day 15 and my money can’t be refunded.🤦‍♀️ The automated email said that someone will get back to me within 2-3 days and I am still waiting and it’s almost 2 weeks. Needless to say that I will NEVER shop with this company again. I hate being taken advantage of and I feel as though I was robbed. Not responding is very disrespectful and this shows me that they do not value me as a consumer. I attached these date of the first email and I am still waiting for a response.
Club L London 1 star review on 10th September 2021
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Posted 3 years ago
Beautiful dress, just like the pictures. I feel very sexy in it
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Posted 3 years ago
I’d never heard of Club London before and this was my first time purchasing for a masquerade ball I have this weekend. The dress is amazing, and makes me feel so confident. It’s double-lined so feel comfortable without a bra and the back makes the dress! Would 100% recommend buying from Club London, I will be ordering my 21st dress from here
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Posted 3 years ago
So happy with the quality of my dress!! Deffo struggled to find a high quality dress for a good price but my Club L London one did not disappoint! Looked identical to the photo in real life and arrived super quick! 10/10
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Posted 3 years ago
My dresses arrived super quick and I was so happy with the quality, one of the dresses had a tiny make up mark on it but I emailed them straight away and told them and that was all fine. I ordered too big but have returned them which was so simple and just waiting on the right sizes arriving. Brilliant service will definitely be ordering again and recommending to my friends.
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Posted 3 years ago
Club L London is rated 4.0 based on 1,491 reviews