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Club L London Reviews

4.0 Rating 1,498 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,498 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
Beautiful dress, was a smash hit
Helpful Report
Posted 1 year ago
Ordered a dress for event, could not believe it arrived next morning- what a great service!
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Posted 1 year ago
My recent order was probably the best! Felt so amazing and received so many compliments! Having ordered from Club London a few times now, have always been happy with my orders! Quality, variety and delivery have always been perfect!
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Posted 1 year ago
Love all dresses from here. Some come up a little big I find. So consider downsizing on most styles. Great quality dresses :)
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Posted 1 year ago
Purchased at least 3 dresses for daughters within last couple of months. Very good quality dresses and the service has been excellent. Returns service also very good. Beautiful dresses!
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Posted 1 year ago
Super fast delivery, dress fits beautifully and material is high standard
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Posted 1 year ago
Great company from the start of ordering right up to receiving my goods Garments are made well and great quality, stylish and comfortable to wear.
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Posted 1 year ago
The clothes are so well made and beautiful ! Postage quick, easy returns…….. ( not that you would want to return ) would highly recommend 😍
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Posted 1 year ago
The dresses are always great quality and a nice fit! Sometimes the sizes come up a bit big depending on the material so make sure to send it back in time as you only have 14 days to return an item! Other than that I have always been really happy with my orders
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Posted 1 year ago
I have ordered from Club L London many times, mainly for my daughter, and always been happy with the products. Quality, packaging and delivery have always been on-point – the only reason we can't give five stars is because we have never returned anything or had any complaints so have no experience of customer service or the refund process
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Posted 1 year ago
Great quality dress, love how many options there are. Delivery was great and came quite fast. I’ve managed to return one of the dresses, just surprised I had to pay for postage out of the refund amount.
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Posted 1 year ago
True to size. Really fast delivery. Really quick return.
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Posted 1 year ago
Great quality dresses… always true to size and great speedy delivery. Fantastic service x
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Posted 1 year ago
Customer service is the worst, I needed help with a return and they responded every other day, dragging out helping me until the return window had passed, and then they just ghosted me. I bought two small maternity dresses for a black tie event I had, VERY CUTE, but I am 20 weeks pregnant and they were huge, would have only fit me if I was full term. Would have LOVED to get my money back.
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Posted 1 year ago
Wunderschöne Kleider Tolle Qualität!!!
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Posted 1 year ago
My $100 dress looked like a $15 clearance dress at TJ MAXX. I lost money returning it and will never purchase from them again.
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Posted 1 year ago
Amazing quality items and always fabulous customer service. I have ordered from Club L for many years and even when I have needed maternity clothing they have always had the perfect selection. I wouldn’t order a dress from anywhere else again!
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Posted 1 year ago
Can’t wait to wear my dress for my baby shower ❤️
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Posted 1 year ago
Beautiful dress, gorgeous material fast delivery! Easy returns (I ordered two)
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Posted 1 year ago
Fantastic service and quality product. I brought my bridesmaid dresses from Club L London, the colour is vibrant, fit it perfect and overall stunning dress for a great price. Delivery was quick and when expected. I had to return some dresses after picking size, the process was easy to navigate.
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Posted 1 year ago
Club L London is rated 4.0 based on 1,498 reviews