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Club L London Reviews

4.0 Rating 1,491 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
Great fast delivery and beautiful dresses, amazing quality.
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Posted 1 year ago
Amazing clothes Fantastic quality great offers Second to none customer service Always great choice
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Posted 1 year ago
For some reason my package was returned back to sender due to unknown address. However I tried to resolve the issue with the postal service and was unable to resolve it before it got send back to sender. I reached out to sender and never received a response. I kept checking on the tracking number to see if the package was received from the sender so I could receive a refund for the returned item. However the sender never picked up and now the package is marked as abandoned. It’s a loss for my because I never got the package or refund and no response from sender or solution. I will no longer be doing any purchases them again.
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Posted 1 year ago
Love Club L London. Quality of clothing is always amazing! Xx
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Posted 1 year ago
I have ordered many dresses now and each one has been beautiful in every way. Quick delivery and fabulous quality- I always receive compliments on my dresses and will most definitely be ordering more!
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Posted 1 year ago
Great dresses, stunning and always gets good compliments.
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Posted 1 year ago
Super cute dress, good quality, arrived quickly
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Posted 1 year ago
Love the dress, a little big on the bottom half. Look at ordering a size down. Greta quality
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Posted 1 year ago
Ordered several dresses and chose the best fit for the New Year’s Eve. Everything worked very well and the dress was lovely.
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Posted 1 year ago
Scammers! DO NOT buy from them! They will not deliver the dress in the correct time and are not helpful at all. Their third party sites do not work with them either! Reported to the buyers bureau! Frauds! PLEASE DO NOT WASTE YOUR TIME
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Posted 1 year ago
I just ordered my birthday dress it’s beautiful very quick delivery couldn’t ask for any better very recommended
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Posted 1 year ago
Nice dresses
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Posted 1 year ago
very fast delivery, great quality for a low price, highly recommend.
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Posted 1 year ago
I’ve spent close to $1000 and the order never arrived. They are fraud. Will not work with customers concern if your oder is missing.
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Posted 1 year ago
Dresses are always good quality
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Posted 1 year ago
Ordered multiple dresses, kept one and sent the rest back. I then received an email to say that one of the dresses I returned didn’t meet their returns policy as there was a ‘mark’on it. I found it very strange when I realised what dress was returned as it was the only dress I never tried on. After looking at the full dress it became apartment that there wasn’t a single mark on the dress and in fact nothing wrong with it. After emailing multiple times and sending multiple pictures of the full dress showing not a mark on it I’ve still been told they can’t do anything about it. Never had a bad experience with this website before but after this I certainly won’t be ordering again, very disappointing as I absolutely loved the dress I kept and have loved previous items before. I would advise anyone else thinking of ordering from this website to think twice, as y returns policy isn’t as described.
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Posted 1 year ago
Bought off shoulder maxi velvet dress. Absolutely beautiful. Well made, very heavy velvet, perfect fit. Delivered on time. Would highly recommend this company. I gave since ordered 4 more dresses so impressed.
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Posted 1 year ago
Very quick delivery, arriving in plenty of time for an event. Items were lovely, good quality for the price. Had a lot of lovely comments about my dress. Returns easy via the website.
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Posted 1 year ago
Club L is always my go to for special occasions. Items always arrive on time and great quality.
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Posted 1 year ago
Fast delivery. great product quality
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Posted 1 year ago
Club L London is rated 4.0 based on 1,491 reviews