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Club L London Reviews

4.0 Rating 1,498 Reviews
76 %
of reviewers recommend Club L London
4.0
Based on 1,498 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 19th April 2024
Disappointed
229
Anonymous
Anonymous  // 01/01/2019
My favourite shop for every classy occasion!
Helpful Report
Posted 1 year ago
Stay away! Returned two dresses only refunded for one. Found it really difficult to get in touch with company… eventually chased through email. They told me one dress was covered in dust and were returning to me and would not refund. My daughter tried on both dresses in same dust free room! How do I know this is not a scam and has been dropped on the floor in warehouse? I am NOT happy at all. Terrible customer service. I asked for a manager to telephone me to discuss but have had no correspondence.
Helpful Report
Posted 1 year ago
Brilliant service and delivery. Ordered of an evening and was home 2 working days later - have ordered 3 times in the past month and everytime have had fab speedy delivery. When sending things back nothing has been an issue. Excellent quality of clothing, reflects the price well.
Helpful Report
Posted 1 year ago
Very fast delivery and my jumpsuit was perfect. Would definitely recommend Club L London to my friends and family and will be ordering again soon.
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Posted 1 year ago
This is now my absolute go to site for dresses, accessories and shoes.....ABSOLUTELY LOVE. not sure why it took me so long to discover, but i'm here to stay
Helpful Report
Posted 1 year ago
Another lovely dress for my daughter and the sizing is spot on delivery was next day as promised returns are easy( have to say I haven't used yet as never had to return anything)
Helpful Report
Posted 1 year ago
Item quality is great, speedy dispatch and delivery. Club L London is always my go to place for event outfits now.
Helpful Report
Posted 1 year ago
Amazing quality materials all outfits were amazing ,gutted the didn’t fit me right !!
Helpful Report
Posted 1 year ago
Great quality, very expensive look when the price point was very reasonable. Lovely velvet material dresses that were not scratchy but very soft. Good stitching where I wasn’t concerned about the fitting and such a speedy delivery after ordering. Will definitely be ordering more dresses.
Helpful Report
Posted 1 year ago
The most flattering dress I’ve ever bought, beautiful material, really high quality, complimented every insecurity I had, my faveourite dress!
Helpful Report
Posted 1 year ago
Amazing dress! Loved wearing it 😍 excellent delivery will continue to shop with Club L!
Helpful Report
Posted 1 year ago
Recently ordered two Christmassy velvet dresses from Club L London and both were value for money, lovely fit ( true to size), unique in style and I received lovely comments when wearing them. My favourite place to buy for special occasions.
Helpful Report
Posted 1 year ago
Amazing bridesmaid dresses Superb quality gorgeous colouring And plenty of stock and sizes available
Helpful Report
Posted 1 year ago
Amazing quality just gorgeous and looks exactly like the image on site. Fits perfect, true to size. Wouldn’t go anywhere else for my dresses!
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Posted 1 year ago
Great quality and really figure hugging
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Posted 1 year ago
I bought the dress for a wedding I was attending. I’m 18 weeks pregnant and trying to find something that fitted and was appropriate was really difficult. Club L had so much choice. It was a beautiful dress and I was really comfortable all day. Thankyou :) The dress - Prissie | Berry ruched square-neck long-sleeve maternity maxi dress
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Posted 1 year ago
Fast delivery, which is hard to find when you live in Northern Ireland :) Was stuck for a dress for a Christmas party, but knew I would be able to get one from club L - party is tomorrow and can’t wait to wear my dress
Helpful Report
Posted 1 year ago
Great quality and accurate sizing.
Helpful Report
Posted 1 year ago
Bought this gorgeous black dress perfect for a smart occasion!
Club L London 5 star review on 8th December 2023
Helpful Report
Posted 1 year ago
Worst company to deal with. They are scam artists. Purchased over $400 worth of clothes…. Items looked cheap and were of poor quality. Returned items right away and it’s been over 2 weeks.. nothing. No response from customer service and then they blocked my email. Now working with my cc company to dispute charges.
Helpful Report
Posted 1 year ago
Club L London is rated 4.0 based on 1,498 reviews