Coinbase Reviews

Name: Coinbase
Rating: 3.73

3.7 Rating 1,323 Reviews

66 %

of reviewers recommend Coinbase

Company Reviews

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Metrics

3.7

Based on 1,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Coinbase 5 star review on 21st April 2025

172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When it came time for my money to be withdrawn, I began to hear justifications. I was required to maintain depositing a sizeable amount of money after I made a 150K investment. I was denied access to my monies for some reason that is best known to them, and I quickly realised that this was all a hoax. In the end, I had to send a letter to the prompt reCOUP,(io , and that was how I was going to get my money back.”

Coinbase 2 star review on 14th September 2023

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Posted 1 year ago

“Nachdem ich von coinbase betrogen wurde, wusste ich nicht, an wen ich mich wenden sollte. Zum Glück habe ich PROMptrecoUp,iO entdeckt. Und sie haben mir sofort Vertrauen eingeflößt. Ihr Team war hochprofessionell und arbeitete fleißig daran, meine gestohlenen Gelder zurückzubekommen. Sie stellten mir regelmäßig Updates zur Verfügung, beantworteten alle meine Fragen und sorgten dafür, dass ich mich während des gesamten Prozesses unterstützt fühlte. Sie sind eine vertrauenswürdige Organisation, die Ergebnisse liefert. Empfehlen Sie ihre Dienste jedem, der Hilfe sucht.”

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Posted 1 year ago

“Came across this platform via an ads on google and i invested into it hoping to raise some money for my kids fees, everything went out bad and was completely lost for months until i got help from promptrecoup,io and was happy back. It's rare to find a company that combines such technical expertise with genuine care for their clients.”

Helpful Report

Posted 1 year ago

“I usually don't give a bad review but these guys treated me badly. They kept asking for more deposit after i tried to withdraw and never approved my withdrawal, I was able to regain my money after PromptRecoup,iO intervention”

Coinbase 2 star review on 12th September 2023

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Posted 1 year ago

“apparently ,coinbase got hacked and started withdrawing money from customer's wallets. I was one of the victims of this unfortunate incident. my life savings were gone until i was referred to uPcLaIm D0t 0rG. to my amazement , they retrieved every penny .forever grateful”

Helpful Report

Posted 1 year ago

“Hello everyone, digital trading ( Forex, Crypto and Option ) according to statistics is the best way to earn money working from home. But scammers have made it possible for anyone to benefit from trading, A lot of people have been scammed and have lost their life savings. I was once a victim of digital trade fraud, but i was able to recover my lost funds through the help of janesilva0727 gmail com and she also taught me the trick behind trading and also the best strategy to enter the market and when to exit the market. She is offering a free tutorial on how to become a successful trader and also how to reclaim your lost funds.”

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Posted 2 years ago

“Those who have fallen victim to crypto-currency heists either through mismanaged exchanges or hacks have the option of filing a complaint with the FBI’s Cyber Criminal Unit or other law enforcement agencies. An obstacle in going this route is the lack of emphasis placed on recovering stolen Bitcoin; to date, no one has received jail time for hacking an exchange or electronically syphoning digital currency. Broadly speaking, law enforcement agencies remain undecided as to whether or not stealing digital currency constitutes a crime but the good news is that their are individuals and agencies out there that do a good job with bitcoin and other cryptocurrency recovery, in-fact i did not believe this to be true till I was introduced to (chargebacknow(at) aol . Com ) for cryptocurrency recovery.”

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Posted 2 years ago

“My coinbase wallet was hacked and 12 bitcoins was stolen, but thanks to {coinreclaims com} I was able to recover my funds. Cheers”

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Posted 3 years ago

“Coinbase have the look and feel of a real company but are unfortunately a scam. The owners of the company made it difficult to withdraw money citing various technical glitches as the reasons to begin with. Many people are seriously out of pocket and cannot get their money back. I was lucky to have come across simon a certified expert who was able to recover my money back, He is very reliable... simonhank23 @ outlook .com”

Helpful Report

Posted 3 years ago

“I had faith in Investment with this good for nothing company, it was so real till their try to set me up to die poor. I give God the Glory Thanks to One Agency Mr Thomas i PROMISED TO TELL THE WORLD ABOUT YOU AND YOUR COMPANY. You can contact him via Gmail Thomasfosteer001 @ gmail . com. Goodluck”

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Posted 4 years ago

“I had a smooth running bitcoin investment platform with coinbase until I was a victim of a hack and I lost my bitcoin. Had to hire - pen tester and none ethical hacker @royalblade (on Wickr) to taint and reclaim my stolen crypto.”

Helpful Report

Posted 4 years ago

“I would have lost a fortune dealing with this company if not for @royalblade (on Wickr) who helped me taint and trace me missing bitcoin. I honestly wouldn’t recommend this company.”

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Posted 4 years ago

“WANT TO RECOVER YOUR LOST FUNDS? I never thought I will get scammed of all my assets on this exchange which I was warned by friends to keep off the exchange, they stole all my life saving the total funds of $68k worth of bitcoin. I couldn’t believe bitcoin can ever be recovered all thanks to a kind hearted man called Dennis which I met on telegram he gave me the right platform for my bitcoin recovery. His telegram handle is ‘Denniscot01’ Or mail him at denniscot17 @ gm ail. com”

Helpful Report

Posted 4 years ago

“After 2 successful trades, I got scammed £150,000 cumulatively. I will advise you all not to invest your hard earned money on binary options. It’s all facade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of depression. I am willing to share my experience with other victims who might need help.I will highly recommend a professional team which consists of hackers and recovery experts at oxowealthrecovery. The team helped me recover my money which I thought was impossible and I’m forever grateful.”

Helpful Report

Posted 4 years ago

“This SCAM project. When i ask him normal questions about his company Because of money it's bad,i had a lot of faith on the company but their dissappoint me and my friends. They held total of 24 btc and 4 eth that's a lot you don't have heart and plan he block me. Scam. No trust. i saw a review about a man Thomas he connected us to a recovery company the process was easy and stressing. i see nothing is easy yeah. they helped to recover our assets. we are so happy now. this is a review that will help to know what you should immediately. whenever your asset is stolen. Please be safe for Corona and Stay Home. Thank You Lord for life. Thank You TrustPilot for allowing this, i have lost some of my Money to this Company Honestly but To God be the Glory I got it back thanks to this man Thomas i saw someones review about him and i contacted him. Thanks to his help. i have want to share this to people too if you also need help contact him by my info Thank You.thomasfosteer001 @ gmail . com. Telegram @ MasTaken, Cell Number +17202541171”

Helpful Report

Posted 4 years ago

“I was also cheated by Banc de binary. in first step I lost $1250. My account manager- he gave me 90% incorrect signals and always pushed me to open trades with high amount of money such as my first trade was with $1000 and I lost it, then he gave me a bonus for the same value and again I lost all. I complained to their management and they agreed to gave me $500 credit just to trade, again another guy named George called me and tried to cheat me to deposit $5000 and when I did not accept he became angry and tried to cheat me in another me so asked me to open a trade for 50% of my account, but I opened it with 10% and I lost it. It is obvious that they try to you lose your money. They make money when you lose money. for Optionrally I had same issue and my manager gave me 10 signals 100% incorrect and I lost $3500. I saw someone recommend FASTFUNDSRECOVERY AT PROTONMAIL COM and honestly I contacted him and sincerely his services were really worth it because he got all my issues rectified in full. website: www.fastfundsrecovery.wordpress.com”

Helpful Report

Posted 5 years ago

“We recently had a spate of Email complaints about a binary options scam called Coin Bit. This fake system is extremely deceptive and misleading, and we are sending out warnings to all our members and viewers. If you come across this thing make sure to avoid it and seek alternative investment channels.If you have heard something about this or have been scammed please let us know and we shall do our utmost to assist you. Mailto: info.swiftrecovery at gmail.com”

Helpful Report

Posted 5 years ago

“We recently had a spate of Email complaints about a binary options scam called Coin Bits. This fake system is extremely deceptive and misleading, and we are sending out warnings to all viewers. If you come across this thing make sure to avoid it and seek alternative investment channels. If you have heard something about this or have been scammed please let us know and we shall do our utmost to assist you. Mailto: info.swiftrecovery at gmail.com”

Helpful Report

Posted 5 years ago

“I have made investments into coinbits and worried it is a scam I have asked for money back with no success. I have current investments apparently running with massive amounts of swap interests. Luckily for me I reached out to a Recovery agent to discuss the retrieval of my funds and costs involved and they've been able to recover back my lost funds. You can kindly reach out via quickfundsrecovery at gmail”

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Posted 5 years ago

“Binary options scam took over the internet throughout the most part of 2014/2015 & whilst there has been a major crackdown throughout 2016 there are even still some lingering around to this very day. The major player that seemed to lure in the most victims was the Millionaire blue print system and this was closely followed by another system named The Brit Method. Quick Funds Recovery CO specializes in assisting individuals and companies to recover undelivered assets and payments that they are legally entitled to from various funds custodians. They provides a highly personalized service and their expertise is in researching and tracking these undelivered funds and assets. Their experience can help steam-line and simplify the funds recovery process to ensure clients are paid as promptly as possible. Reach out to swiftfundsrecovery.com”

Helpful Report

Posted 5 years ago

Coinbase is rated 3.7 based on 1,323 reviews