Login
Start Free Trial Are you a business?? Click Here

Vanities Depot Reviews

4.3 Rating 844 Reviews
80 %
of reviewers recommend Vanities Depot
Company Reviews Product Reviews
967
 Questions Metrics
4.3
Based on 844 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Vanities Depot Reviews
Visit Website

Phone:

469-802-8595

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dawn Curatolo
Verified Buyer
“The vanity is nice and came on time. My only problem was I paid extra to have the vanity brought in the house. The vanity was to be delivered between 9 to 1, due to many problems it arrived after 5:00. Thank god my contractor and staff were still on site. The gentleman delivering the vanity was alone. I had ordered a double vanity. If it weren’t for my staff of guys the delivery man would never have been able to bring it in the house. I am very disappointed that I had to pay extra for a service that wa not available.”
Helpful Report
Posted 6 years ago
Hello Dawn, I apologize for a delayed delivery. Sometimes the delays caused by traffic are beyond our control. Our agent will be in contact to credit you for the in-home delivery. I hope your vanity is looking great in the new bathroom.
Posted 6 years ago
Anonymous
Verified Buyer
“nice finish but the vanity size is not standard so you have to adjust the fi if you buy a standard top. I'm not crazy about the self-closig drawers but most people like them. I do like aluminum lining to the drawers. It is definitely ivory in color not bright whte but I like it.”
Helpful Report
Posted 6 years ago
Scott Paris
Verified Reviewer
“Everything was beautiful except the backsplash was smaller than the counter top. It looks out of place.”
Helpful Report
Posted 6 years ago
Tim Simons
Verified Buyer
“Build quality is high...as expected from reviews...with exception of the matching mirror glass itself which has noticeable waves as you move side to side...not noticeable until unboxed and hung on the wall. Also misled with the description of the color “white” which is actually painted a color I have always seen described as ivory, cream or antique white. Disappointed.”
Helpful Report
Posted 6 years ago
Bradley Paulson
Verified Buyer
“I wouldn't exactly say they made me happy but they did resolve the issue after I agreed to pay them an additional $399.00. We specifically decided to go with Vanities Depot because they offered a quality 60" vanity with a single sink. We originally found the website moderately easy to navigate but had questions that needed verification prior to placing our order, so we e-mailed them asking for clarification. Their e-mailed response referred specifically to the single sink vanity we were interested in by model number. Satisfied that it would fit, we went back to the website and ordered what we thought to be the single sink unit. A pop-up that repeatedly appeared while placing the order that offered "an additional 10% discount" caused us some confusion as every time we clicked it, it wiped out the previous discount and only gave us the 10%. The word "additional" should not have been included as it was anything but. Well finally, after having to basically re-do the order from scratch 3 times, we finally gave up and clicked "Place Order". (We kept trying 3 times as we thought that perhaps we were doing something wrong) Problem solved, we thought. Just for clarification regarding the "additional 10%" pop-up I again emailed Vanities Depot for clarification. I was told that despite the wording "additional 10% discount" only 1 discount was allowed per order and that I had received the highest discount possible. Although I felt that this was a bit deceptive I chose not to argue. When the vanity arrived, it was the double sink version, not the single. Upon pulling up the e-mailed receipt we discovered it too referred to the double sink version, although I am confident that I had selected the single when the order was placed, which left us with no proof whatsoever that we had ordered the single vanity. I called Vanities Depot to discuss the problem and see what could be done to resolve the issue. I was told that the only option open was to pay an additional $399.00 to cover shipping, which we did. The double sink vanity was picked up by the trucking company a couple of days later and the 2nd shipment carrying the single arrived a few days later. The unit appears to be of excellent quality and we are very happy with the selection. I would like to say that the Vanities Depot representative I e-mailed and subsequently spoke too on the phone was very courteous and helpful, I would only suggest that anyone placing an order on this website navigate carefully, double check your order and print a copy of it BEFORE clicking the "Place Order" button so as to have proof of what you actually intended to order.”
Helpful Report
Posted 6 years ago
Dan Green
Verified Buyer
“Vanity is gorgeous, but it did not come with sink clips. For almost 4k it would have been nice not to have to try to find hardware. Other than that it was fine.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The vanity wood was very nice, However the adhesive crumbled luckily I had our cabinet installer on the job site and he was able to fix it with new glue.”
Helpful Report
Posted 6 years ago
Maureen Adams
Verified Buyer
“The vanity arrived in good condition. Well packed,the delivery company was great. I have read and re-read the description it said nothing about being distressed. I will get a person in to polish and hopefully decrease how badly the chips show in the marble. Hopefully we can fill the cuts in the wood and diminish how awful they look. After the finish work it will be lovely. Please include a better description explaining how the furniture is finished.”
Helpful Report
Posted 7 years ago
KELLEY KEENAN
Verified Buyer
“Be aware that the Brittany vanity is a very yellow white. It did not match my white trim at all (BM Chantilly Lace). I had to paint the vanity and it didn't turn out very well. THe photo shows the difference between the trim and the vanity.”
Vanities Depot 3 star review on 18th March 2017
Helpful Report
Posted 8 years ago
Vanities Depot is rated 4.3 based on 844 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request