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Vanities Depot Reviews

4.3 Rating 844 Reviews
80 %
of reviewers recommend Vanities Depot
4.3
Based on 844 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

469-802-8595

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I have tried to contact customer service numerous times with no response. The vanity was very nice but there was a problem with the back splash that was never addressed by the company.
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Posted 4 years ago
Vanities are scheduled to be installed in December. One box had damage and VD is sending a filler and touch up kit. The vanities look to be of good quality and well made. I think I will love them.
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Posted 4 years ago
A good quality vanity at a reasonable cost. It arrived quick and was packaged to protect the contents.
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Posted 4 years ago
The vanity was of good quality, and the delivery was fast,and professional!
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Posted 4 years ago
Vanity has yet to be installed but it icame when promised. Master bath renovation is in full swing.Once I get the mirrors, I will hopefully change my review to excellent.
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Posted 4 years ago
Vanities Depot has my highest rating! Their products are vastly superior to anything you can find in the typical home improvement stores in design, construction, and quality. Their packing materials are absolutely the highest quality. Staff work with you if there is an item on back order about timelines and any problems that arrive. They are responsive, timely and extremely helpful. You will so happy you purchased their products.
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Posted 4 years ago
I found the vanity I wanted, without the top, for significantly less at Vanity Depot. The unit arrived on time and unscathed. I am very happy with this purchase!
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Posted 4 years ago
The vanity arrived damaged from the manufacturer. There was a screw sticking out that scratched the drawer and base, also, after removing the corner protectors, there was a scratch . Phoned and they sent me a repair kit and gave me $100.00 off.
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Posted 4 years ago
Vanities Depot made the shopping experience for my client and I, a breeze. Their customer service was excellent and they were their to assist us when needed.
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Posted 4 years ago
Unresponsive and unwilling to help with product that was broken.
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Posted 4 years ago
The vanity arrived but it has not yet been installed. It looks beautiful from the peeks into the box. I am still waiting for the mirrors but I am excited to see the vanity unboxed and installed!
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Posted 4 years ago
Had a wonderful experience with my purchase and delivery was expedient. Would highly recommend your site.
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Posted 4 years ago
Vanities Depot was wonderful to work with. At several points during my purchase process, I had questions. I received immediate, professional, and accurate information from their Customer Service representative. My two vanities, 3 sinks, and two countertops arrived well-packaged and completely intact. I would not hesitate to order from them again. Very good products, support, and delivery.
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Posted 4 years ago
Things went well until shipping. Sample were not ship promptly. Had to follow up three times. Order not received in the time need to make selections. End up canceling order. Still waiting for credit.
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Posted 4 years ago
I do have a drawer that doesn't fit but can't be certain of that at this time. Vanity was very heavy and would never been able to be delivered to the second floor without an elevator. May want to check on delivery if on the ground floor or not.
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Posted 4 years ago
So far so good. We're looking forward to opening this and installing it into a transformed bathroom. I'll definitely give you the highest rating on shipping as it was crated meticulously and arrived quickly. Good job!
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Posted 4 years ago
Best price for the quality I could find. Arrived in good shape.
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Posted 4 years ago
Perfect product.quality outstanding. Delivery service quick, efficient and friendly. Excellent
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Posted 4 years ago
The vanity is beautiful but the top was broken and we were unable to open it before the 48 hour window was up and apparently there is nothing they can do which is very disappointing especially in light of the cost and difficulty we are having to replace It
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Posted 4 years ago
Long story short, Had to wait a few weeks for contractor to install vanity. The size was off from the diagram, ended up having to return the vanity. Had receipt, it was still in perfect condition in the box and it couldn’t be returned. Now I have a beautiful vanity wasting away in my garage. Customer service was extremely rude. Will never work with this company again and will continue to voice my displeasure on every form of media I can. Also found out you guys changed me a $100 for shipping. On another website for the same vanity they offered free shipping. Being a middle man and doing what other companies do just not as well and with poor customer service, I don’t see you guys making it in business long. There’s more issues but I won’t bore anybody with my displeasure that will never be rectified
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Posted 4 years ago
Vanities Depot is rated 4.3 based on 844 reviews