Login
Start Free Trial Are you a business?? Click Here

Vanities Depot Reviews

4.3 Rating 844 Reviews
80 %
of reviewers recommend Vanities Depot
Company Reviews Product Reviews
967
 Questions Metrics
4.3
Based on 844 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Vanities Depot Reviews
Visit Website

Phone:

469-802-8595

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lisa Juretschko
Verified Buyer
“Our vanity arrived in perfect condition. They had packed it so well, and the delivery company was very helpful in getting it into the tight spot in our garage. We haven’t installed it yet - we’re not there in our construction project, but we’ve taken it out of the box and examined it carefully. It’s absolutely beautiful and very well constructed. The counter top is gorgeous. We went with the Arctic solid surface top due to durability (we have kids), and it looks like marble. We would definitely order from Vanity Depot again!”
Helpful Report
Posted 5 years ago
Kathy Natale
Verified Buyer
“Great selection and customer servie”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Your 48hr return policy is a joke and everyone I know will be hearing about it. Thanks for having the worst customer service I’ve ever seen.”
Helpful Report
Posted 5 years ago
Susan Healy
Verified Buyer
“On 2/11 I ordered a vanity and top. They were delivered on 2/24. The vanity is very nice however the top was cracked. I called and a new top was ordered. I was told I would receive an email in 24-48 hours. Never received. I called and spoke to Miles. He’s very rude when you question what he told you then story changes. I was told the top would now be shipped on Friday the 28.. not shipped until 3/4. I had to call Miles again to get the info. I should have the new top at the end of next week I hope. Customer service is not great once you’ve paid for your items. I feel that it should take less time to receive a replacement not longer than the original order. So yes you did drop the ball and I would not order from you again. To date I have still not received an email about shipping info. Thanks”
Helpful Report
Posted 5 years ago
Francine Weaver
Verified Buyer
“Except for top being delivered early in error customer service was prompt. Curbside service was a major problem for us as we live on a small country road with a long gravel driveway. Not sure how i got lucky enough to have vanity at least brought up to my door. At over 200# i had to hire helpers to get it into house. All in all quite an ordeal and would not do this again. Quality very good”
Helpful Report
Posted 5 years ago
Carl Brunick
Verified Buyer
“The vanityI received is of a very high quality Well built and attractive. Very quick delivery from date of order.”
Helpful Report
Posted 5 years ago
Lynne DeSoto
Verified Buyer
“I would never recommend vanitiesdepot.com to anyone. My vanitie was delivered on a Friday wrapped up so well that it was impossible for me to unwrap it. I had my plumbers here the next Friday (one week) and when they unwrapped the vanitie the foot on one side in the front was damaged as well as a crack in the leg. The person I spoke to (I called immediately) said was that they could do nothing for me! He was not helpful or even nice.”
Helpful Report
Posted 5 years ago
Debbie Fee
Verified Buyer
“Vanities are amazing, exceptional value. Now to buy the mirrors. Packaging/shipping was great, arrived without a scratch.”
Helpful Report
Posted 5 years ago
Burns
Verified Buyer
“The mirror we ordered was broken and we took pics and it was reordered. We have not heard anything for about 10 days and I called and it was supposed to be shipped out in 48 hours but we have received absolutely no communication from vanities depot. I do not know if it has been shipped or even ordered. Sandra Burns”
Helpful Report
Posted 5 years ago
Tamara Smith
Verified Buyer
“First time to ever order something like that on line. I was so nervous. The vanity and mirror were packed well no issues. Planning on another bathroom remodel. Will definitely check your site again. Thank you for making this a good experience.”
Helpful Report
Posted 5 years ago
Leslie Townsend
Verified Buyer
“Great Customer Service Team. They answer their phones and emails - truly exceptional.”
Helpful Report
Posted 5 years ago
Michael Leszczynski
Verified Buyer
“The same make and model at Home Depot was $3450 i paid $800 a saving of $2600 I recommend a 10 out of 10 excellent place to do business”
Helpful Report
Posted 5 years ago
Kathy
Unverified Reviewer
“Awesome product...customer service esp Miles excellent!”
Helpful Report
Posted 5 years ago
Michael Tate
Verified Buyer
“Shipping took longer than expected and poor communication!”
Helpful Report
Posted 5 years ago
Bratislav
Verified Reviewer
“Great company!!! We were waiting extra 7 days, but the piece we purchased is perfect!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great service and prices!”
Helpful Report
Posted 5 years ago
Scott Spiek
Verified Buyer
“Great service. Vanity delivered undamaged. What more can you ask for 😉”
Helpful Report
Posted 5 years ago
Karen Hertenstein
Verified Buyer
“Just opened yesterday after delivery last Monday. One of the sinks is broken. Will be trying to contact you tomorrow.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I only purchased a sample but Will probably order a vanity when my renovation is done. The gentleman who answered my questions was polite and efficient. The customer service was excellent.”
Helpful Report
Posted 5 years ago
Anne M Verhulst
Verified Buyer
“Received my sample. It came well packaged.”
Helpful Report
Posted 5 years ago
Vanities Depot is rated 4.3 based on 844 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request