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Vanities Depot Reviews

4.3 Rating 841 Reviews
80 %
of reviewers recommend Vanities Depot
Company Reviews Product Reviews
967
 Questions Metrics
4.3
Based on 841 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Phone:

469-802-8595

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Tina Logan
Verified Buyer
“We were very satisfied with the James Martin Vanities from Vanities Depot and the customer service for replacing a damaged vanity quickly. James Martin has beautiful vanities and countertop/sink and very solid construction, so much so we bought 3 matching vanities for 3 bathrooms. I was also very impressed with the great customer service I received when a vanity arrived damaged. I do wish that it had stated that delivery was only possible via 18 wheeler and I would not get curbside delivery even though charged for this at the time of purchase, (due to living on a dead-end street in the country the 18 wheeler would not come to my house), I had to go meet the delivery man 20 minutes from our home, so had to get my contractor who had a trailer go and pick it up for me since I did not have a vehicle that would fit the vanities. I was glad he was here or I would have been in trouble. This is not a reflection on the vanities they are very beautiful and great quality products that I am sure we will enjoy for years to come.”
Helpful Report
Posted 2 years ago
Eli Williams
Verified Buyer
“Vanities Depot was fantastic. They packaged everything top notch so it didn't get damaged. Very impressive. The only issue I had was with delivery. The carrier was late and communication was horrible. They were supposed to setup an appointment and never did. They showed up and I had to leave work to meet them and sign for it. Nothing Vanities Depot could predict.”
Helpful Report
Posted 2 years ago
Paul Carter
Verified Buyer
“The all-wood vanity is beautiful and well made. I didn’t like the absence of a back-splash on the vanity top. This forced us to get creative with tiling behind the sink.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I purchased a bathroom vanity online. It was delivered ahead of schedule in perfect condition and ready for installation. I had to change the delivery address at the last minute and I was contacted immediately and delivery day was not impacted. Thank you!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We purchased 2 vanities from your company & absolutely love them both! Great quality & beautiful pieces of furniture!!”
Helpful Report
Posted 2 years ago
Joan Fabian
Verified Buyer
“In spite of a lengthy wait time for my vanity to be made and sent to Vanities Depot; they were 100% responsive to my emails req updates on the delivery date. The customer services representatives were always nice and as accommodating as possible based on the circumstances. Thank you”
Helpful Report
Posted 2 years ago
MARGIE Irvin
Verified Buyer
“Crack in mirror! Donated it today as you requested. When is replacement mirror arriving? DATE: 7/28/2022”
Helpful Report
Posted 2 years ago
Kali Puppala
Verified Buyer
“Good at informing the customer , order status and expected delivery. Waiting for sink and cabinet delivery.”
Helpful Report
Posted 2 years ago
Donna Petro
Verified Buyer
“ordered, acknowledged, received no BS just done!! Perfect. ! What you expect when you pay over $1500 for a 36” vanity.”
Helpful Report
Posted 2 years ago
Deborah Joslin
Verified Buyer
“We absolutely love our Chicago 60” walnut vanity. We would like to order a blacksplash to match the countertop but don’t recall the name of the color I ordered.”
Helpful Report
Posted 2 years ago
Thomas A Golden
Verified Buyer
“Great customer service and products!!!”
Helpful Report
Posted 2 years ago
Jacqueline Raney
Verified Buyer
“The vanity came packaged extremely well”
Helpful Report
Posted 2 years ago
Mike
Verified Reviewer
“Terrible experience and terrible service. They shipped my $2500 vanity with damage to both the cabinet and countertop. Then they told me I didn’t unpack and report the damage fast enough so they weren’t going to do anything for me. The vanity came improperly packed according to the manufacturer. Find your vanity somewhere else.”
Helpful Report
Posted 2 years ago
Tammy Kernodle
Verified Buyer
“Love the Vanity, very good quality”
Helpful Report
Posted 2 years ago
Natasha Learn
Verified Buyer
“Five stars! Quick delivery, wonderful quality, and incredible customer service! I never leave reviews. Beyond satisfied with our vanity and our experience!”
Helpful Report
Posted 2 years ago
Christine Wallace
Verified Buyer
“Quality, very good service, timely delivery, best price”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Our vanity looks beautiful in our bathroom! Customer service was great as well. Very happy with the purchase!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The vanity came quickly and was in perfect shape. It’s even prettier in person. Can’t wait to see it installed.”
Helpful Report
Posted 2 years ago
Craig Noggle
Verified Buyer
“Parts received exactly as expected. No issues at all”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent price and very fast delivery!”
Helpful Report
Posted 2 years ago
Vanities Depot is rated 4.3 based on 841 reviews
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