Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,190 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 25th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and expedient shopping! Personalized note of thanks!!!”

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Posted 9 months ago

Thanks Lesa. We appreciate your kind words. Let us know if we can help you out with another title.

Posted 6 months ago

“Album was delivered on time and in excellent condition!”

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Posted 9 months ago

Great to hear Jeff! Let us know if you are ever looking for any records not listed on our website.

Posted 6 months ago

“Everything I ordered was as expected and arrived in great condition! I'm new to buying vinyl and it was a pleasant experience. Thanks! :)”

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Posted 9 months ago

You're welcome Delaney! Hope you are enjoying spinning those records.

Posted 6 months ago

“My order came on time and was packaged well. On my order slip, the owner Greg wrote a nice note! I would definitely buy from Collide Records again.”

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Posted 9 months ago

Thanks Madison! We appreciate your review and support. Looking forward to being of further service to you.

Posted 6 months ago

“Fast shipping and packaged well. Look forward to buying more music from you guys.”

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Posted 9 months ago

Thanks Miranda! We appreciate your review and look forward to being of further service to you.

Posted 6 months ago

“Our experience was awesome…easy to order, they had stock of something we couldn’t find anywhere else, and it was shipped and arrived so fast!! Really great experience, hoping to order from them again!”

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Posted 9 months ago

Thanks Alicia! We appreciate your review and look forward to being of further service to you.

Posted 6 months ago

“My CD came quickly and was packaged well, CD was sealed and in perfect condition. Would definitely recommend ordering from them and will be ordering from them again in the future!”

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Posted 10 months ago

Thanks Natalie! We appreciate your review and look forward to being of further service to you.

Posted 6 months ago

“So thankful that Collide had the album I was looking for. And the handwritten note on the invoice was a nice touch.”

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Posted 10 months ago

Thanks Renae! Glad we could get you that hard to find album. Looking forward to being of further service to you.

Posted 6 months ago

“The best personal customer service!”

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Posted 10 months ago

Awe... Thanks Rhonda. Let us know if we can be of further service to you.

Posted 6 months ago

“I am happy with this purchase...but I have to admit ...I was somewhat hesitant initially when I saw the price that in fact...I thought your site was a fake...overall...I took a chance and I am glad that I did...”

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Posted 10 months ago

Thanks Jonnie.... Nothing fake about us:) We're glad you took a chance on us.

Posted 6 months ago

“Great customer service. Really Fast shipping. Love that they add a handwritten note to the record!”

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Posted 10 months ago

Thanks Nicole! Glad to hear you had a great experience. Let us know if we can be of further service to you.

Posted 6 months ago

“Fast shipping - arrived in perfect condition.”

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Posted 10 months ago

Thanks Hunter! Great to hear everything was great... we appreciate the review. Let us know if we can be of further service or if you are looking for any records we don't have listed on the website.

Posted 6 months ago

“Communicative staff (the record came with a handwritten note!). Record came in a timely manner and in perfect condition. Thanks Collide!”

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Posted 10 months ago

You're welcome Kendyl! Hope you are enjoying the record. Let us know if we can be of further service to you.

Posted 6 months ago

“Amazing customer service! Great packaging and quick shipping. I highly recommend them and will purchase from them again!”

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Posted 10 months ago

Thanks Mandi ! We appreciate the review and recommendation and look forward to being of further service to you.

Posted 6 months ago

“Great shipping and handling. Thanks for everything. I would totally buy from them again!”

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Posted 10 months ago

You're welcome Michael! Looking forward to being of further service to you.

Posted 6 months ago

“I was very impressed by their customer service both times I ordered vinyls. It's the best customer service I've had in a long time. The delivery was timely, and the packaging kept the vinyls from bending or getting dented. I'll be using them to purchase all my vinyls, and I definitely highly recommend Collide Records.”

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Posted 10 months ago

Thanks Holly! We appreciate your review and continued support. Let us know if you are ever looking for any records we don't have listed on the website.

Posted 6 months ago

“Collide Records has a great website with awesome musical content. They keep you up-to-date on when products will be available and ensure your purchase is delivered without error. A great experience and a company I will continue to use.”

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Posted 10 months ago

Thanks Robert! We appreciate your review and continued support!

Posted 6 months ago

“Great service! My records were damaged by the shippers, but Collide sent me new records ASAP and a free return shipping label to send back the damaged records. They were responsive by email immediately as well when I had a problem. Would definitely use them again. :)”

Collide Records 5 star review on 6th January 2024

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Posted 10 months ago

Thanks again Julie. Great pic! Let us know if you are ever looking for any records that we don't have listed on the website.

Posted 6 months ago

“Fast delivery”

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Posted 10 months ago

Thanks Katie!

Posted 6 months ago

“Beautifully and carefully packaged CD, full receipt and even a hand-written note from someone who could've been a doctor because the writing was hard to read. But I'm pretty sure it was friendly. :-) Or maybe the receipt was the "signed insert" and Jon Batiste actually signed it! Wow. I wonder if I still have it?”

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Posted 10 months ago

Ha... technically I am a Doctor of Pharmacy, does that count? I'll try to write a little better next time:) Thanks for giving us a shot and look forward to your next order. Greg

Posted 6 months ago

Collide Records is rated 5.0 based on 1,190 reviews